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Amazon.com, Inc.


Country United States
State Nevada
City Reno
Address P.O. Box 8102
Phone 1-206-266-4064
Website http://www.amazon.com/

Amazon.com, Inc. Reviews

  • Aug 18, 2017

I rented a book from a company owned by amazon, warehouse deals inc. The book was for a science class that i was taking on line. I only used the book at home on the table and never carried it out anywhere. When i received the book, it was not in the best condition. The binding was coming off some and as i turned pages, i noticed that it was in bad condition. However, since i was at home, i figured that i could use it still and send it back. I did not know what amazon meant or did not see any information at the time that if the book was in a bad condition, i should return it.

At any rate, i still felt that i could use it because i would not be going to a class or anything but would just be at home on the table. I returned the book at the proper time. About a month later, i received an e-mail from amazon that the book was returned in a non-usuable condition and that they would be charging me the full price for the book. There is no one to contact. I cannot reach out to customer service. No number. No e-mail i can send info to. I replied back to the e-mail i received but i have no idea if it goes to a person or not. My only recourse was to look on line and see if maybe they had another complaint.

I discovered that they did in fact have another complaint from outscam. The second item that came up in my search window. So i decided to add to it.

Some additional information:

I am a pastor of a church and have no reason to attempt to rip them off. I purchased the book later because i decided that i did want to have it in my library. If the rental book i had would have been in good condition, i would have kept that one. The $93.05 that they will be charging me is not going to bankrupt me, however, it is the principle. I am going to use every avenue i know to make others aware of this scam.

  • Aug 18, 2017

After i post an add in craiglist for a car for sale, i received this unusual text from brenda, offering me to buy the car no questions asked, she was going to pay even for the shipping of the car. After checking her phone number i realize that the number was from washington, by then i request any kind of identification and she stopped texting, or contacting me regarding the car.

Today, almost after 2 weeks of the craiglist posting, that by the way the car shows as sold- i received a check in the amount of $2,496. Wondering from were the check was comming from i decided to trace the number that shows as sender in the fed ex envelope.

Probabably the way works, if after cashing the check will access the account in certain way???

Not cahing the check, just wondering how this scam works!

  • Jul 26, 2017

I have been a Prime member for 7 months now. I signed up for a monthly membership. Amazon has double billed me for this membership for several months. I contacted them, explained my situation, and I was told that those double charges do not appear in their system so then why do they appear on my debit card? No one else has my debit card information and no one else in my family has Amazon prime membership. It is Amazon that is charging me, without my authorization, for monthly membership twice a month, instead of once a month.

Has anyone had same experience as me? Did Amazon refund the money it overbilled you?

  • Jul 17, 2017

I am an author that publishes romance ebooks on Amazon KDP portal. I have been publishing stories for about one year. No one has ever said that I have violated Amazon's policies for writing stories that are considered to be too risque. Once I upload my manuscripts, the Amazon KDP team supposedly reviews them before publishing. I always select under the categories and genre that the stories are erotica or hard romance. About a week ago, I received an email from an unknown person that works for Amazon and they said my books would no longer be for sale and my account would be blocked because I have violated Amazon's policies. This is odd since they are about to close the books for this month and issue payment. I am due money for sales I have made. Now I am locked out of my account without good cause away from my intellectual property, and will not be paid for the work I performed.

I have read other reviews from other author's who have said the same thing has happened to them and they feel that Amazon is stealing our intellectual property and hiring ghost writer's to re-do our work and re-selling our work. They find any reason they can to block your account so they don't have to pay you.

  • Jul 14, 2017

Amazon Affilliates asks for money, takes the money and tell you that they will build a website for you and you never here from them again. The phone number is active 800-279-4268 but it will always go on a recording so when you are a new customer they contact you again

  • Jul 14, 2017

Claim # 4586765

augusto c

motel 6 north in santa rosa $71.98 date march 27 , 2017

amazon.com internet for the amount of $10.82 date june 04, 2017

case 1 amzon.com somebody else used my debit card

case 2 motel 6 charge me with me using the motel

so please let me know a soon you can reimburse the money to my acct

  • Jun 29, 2017

The "Huertas Shop" sells books on Amazon. However, they have pulled an identical scam on dozens of customers.

You login to Amazon, you buy a book from the Huertas Shop and they take your money. Then you track your package on Amazon, and everything looks fine

But then you double-check the tracking number on the USPS's site (I'm a retired detective), and the information is entirely different. While Amazon is telling you the item is on the way, the USPS tells you that the shipping label has just been created. Finally, Amazon tells you that your package has been delivered to your address, but USPS says it has been delivered to an address in California, which is 3,000 miles away from me.

Look at the numerous customer complaints against this vendor on Amazon's own site. One would think somebody at Amazon would pay attention to these scammers, kick them off Amazon and seek criminal charges.

If another victim of this scam does try to seek criminal charges, Amazon coulsd get dragged into it, and I'm sure Amazon wouldn't like that.

Look, I'm out only about $10 from this scam. What I don't get is why Amazon is going along with these thieves and, evidently, publishing false tracking info into customers' accounts.

  • Jun 15, 2017

Received a e-mail from Amazon.com that a number of my purchases had been cancelled. I responded to the e-mail and within seconds my computer froze. I could not access any function on the keyboard or mouse. A site telling me my computer was hacked popped up on the screen. A website offered to fix the hack. Upon contacting the website by the voice on the phone claimed to be a microsoft authorized specialist.

To repair my computer he wanted to activate the remote access feature. I learned this would provide him access to all of the files on the computer, not just to repair the "damage"

I learned from neighbors who responded to this computer repair site that he asked for payment by credit card for the repair to the computers. He is not a Microsoft empoyee as I called microsoft to determin if he was an agent for the company. Microsoft employee responded that no microsoft emplyee or affiliate would offer such a service on the Internet and that it was a scam and that I should have known it was a scam because they do not offer repair over an internet website. Individuals must contact Microsoft which then provides repair assistance including remote repair. It took more than an hour to complete the repair and restore the computer.

  • Jun 14, 2017

Amazon unjustly accused me of running multiple stores and suspended my account. They have withheld the thousands of dollars of every penny I have ever earned on Amazon and are refusing to release my own money.

I've reached out to Seller Performance Team ten times and spent countless hours on the telephone with other support members asking them to escalate my case.

No one has followed up with me. My tireless efforts in getting this resolved and my store up and running again have been to no avail. I was even personally told by a support member that Amazon does not need my business and has no reason to explain its false claims.

On the 24th of May, the same day I became buy box eligible, I received a notification that all of my seller privileges had been suspended. I sent an appeal with a plan of action that was immediately denied by what would seem to be have been an automated response.

I am merely asking for help and a professional and fair human look into this.

I am completely innocent in connection with any other Amazon store whatsoever.

  • Jun 14, 2017

I purchased a signed CD Chris Cornell Sound garden. It was not as new as they described. It was old yellow looking. I sent it back.WOA wanted to charge me a $125.00 restocking fee. Joke looked up address small house to say the least. Purchased through Amazon thank goodness. Sent back oh They could not refund me cause they were on vacation. Waited cost me $20.00 to send back w $500. Insurance that they were quite clear about. They now say it was broken the cd case hahaha and no pieces in box so I must of done it. Oh it smells like smoke too Funny we dont smoke! Wow wow wow unreal. Thank goodness I bought that insurance and for Amazon A to Z refund policy. The lady at the post office helped me package it in same box and same packing material I received it in. Thank goodness again a witness that saw how it was shipped. Beware dont deal with this Person whom ever they are they are not scamming this old lady. Cant scan senior citizens were too smart WOA. Have not got my money back yet but I will.

  • Jun 9, 2017

Jeff, I do hope this message finds you I have nothing to hide & I'm willing to discuss this matter. It was the only way to perhaps get your attention...

Jeff Bezos CEO of Amazon.com was advertising an unlimited cloud storage service aka Amazon Drive Unlimited Cloud Storage based on a 3 month free trial offer. For only $59.99 a year, you could securely store all of your photos, videos, files.

How could anyone refuse such an irresistableoffer? This is precisely what Jeff Bezos, a reflection of Amazon.com used for their marketing promotion to lure countless unsuspecting, but trustworthy Amazon customers to join or sign up.

. A truly smart unbeatable offer, however when its abused by Jeff Bezos of Amazon.

com without considering the lifetime value of their customers.

Jeff Bezos & amazon.com have emulated greedy Cloud storage companies who used the same bait-n-switch sales tactic, First bait users with unlimited storage and then switch to limited. This bait & switch tactic is clearly demonstrated by the following facts released by Amazon.com

From today, people signing up for Amazon Drive will not be able to select an unlimited cloud storage option. Instead they can choose either 100 GB for $11.99 per year, or 1 TB for $59.99, with up to 30 TB available for an additional $59.99 per TB. (The prior pricing was $11.99 per year for unlimited photos or unlimited everything for $59.99.

Current Amazon Drive customers who have the old unlimited storage plan will keep it through its expiration date. After which, those with auto-renew turned on — and less than 1TB of data stored — will be automatically renewed into the 1TB plan/$60 per year.

While those with auto-renew turned off, or who have more than 1TB stored, will have to visit https://www.amazon.com/clouddrive/managestorage to opt in to one of the new limited storage plans.

Those who don’t take action to switch to a new plan — and who are storing more data than their free storage quota — will find their account in “over-quota status” once their subscription expires, meaning they won’t be able to upload additional files, and can only view, download, and delete content.

Amazon says users in this position will have 180 days to either delete content to bring their total content within the free quota or else sign up for a paid storage plan. After 180 days, the company will delete data automatically to get the account back within quota — starting with the most recent uploads first.

How Jeff Bezos of Amazon.com Can Resolve or Fix This Mistake

The correct way would at least allow Amazon Unlimited Cloud Storage Fans to grandfather what they have uploaded to the amazon.com cloud drive due to investing the required time and effort in putting it there.

Jeff Bezos, however you really should rethink this one...old accounts should be grandfathered. Calculate how much it will cost to do the right thing and then do it. If there are people that abused the unlimited policy, then cancel their accounts with fair warning.

Jeff Bezos, don't let a few bad apples tarnish the brand name you've spent almost two decades to build.

What Amazon.com current policy amounts to is arbitrary & capricious, because you have wasted countless customers valuable resources & time.

Our two choices are either be forced to download the uploads back on to our computer or HDDs and then reupload them elsewhere or lose your data. Or pay the exhorbitant new prices which amounts to extortion or lose your data. This emulates a Donald Trump tactic. Tell them what they want to hear, then fail to deliver.

The bait-and-switch tactic of Jeff Bezos of Amazon.com Offer of unlimited storage, then waiting for countless trusting amazon cloud drive customers to upload all their content, then suddenly change to a limited storage plan only. This scheme appears pre-meditated & unethical.

This sudden change to a limited storage plan re-enforces any consumers doubts about cloud storage and subscription software etc. If there was a 'freeze' option on the uploaded data then this would be different, but expecting to extract multiples times more $$$ from unsuspecting Unlimited Amazon Cloud Drive members is legal robbery just to keep whatever data the customers have previously stored.

  • Jun 2, 2017

To place my order with Amazon, I chose Prime shipping and the cheapest price of a business that had items in stock. Some companies said "Fulfilled by Amazon" but were back-ordered. This is the first company that was not back-ordered and it also was "Fulfilled by Amazon".

It was supposed to arrive today. It did not. I reported this to Customer Service and they told me to wait 2 more days. I could have ordered elsewhere and received it tomorrow !!!

I checked the tracking number on USPS. All it says was "On it way to USPS" and that it "departed a shipping partner" today (the day it was supposed to arrive!) and "This does not indicate receipt by the USPS or the actual mailing date. "

Yesterday I signed up with USPS for text and email updates. I have not received any.

In other words, USPS probably does not even have it yet !!!

Yet Amazon has told me "the order was indeed shipped on time but got delayed from carrier's end".

Amazon claims the back-orders will be at their company on June 2. And the rep told me to wait until June 3 !!!

I do not believe them. There are currently 7 companies "Fulfilled by Amazon" and the first 6 (including mine) are now back-ordered. Since the company I chose is now back-ordered, as well as many other companies, I believe I have not been told the truth. I do not believe it has been shipped.

Is it fraud to sell items and receive payment for items that you do not have yet you have not told your customer that it has been shipped?

  • May 30, 2017

For my son's 3rd birthday this year I decided to purchase his gifts from Amazon. At the time of my purchase I had plenty of money in my bank account. It took Amazon almost a whole month to finally debit the money from my account. It's now about a week later and they charge me a $25.00 "RETURN SERVICE FEE"!

My account is now overdrawn by Amazon in which I will have to take care of the fee's now from my bank.

I called Amazon 3 different times this morning because I was told I would be put on hold and then got hung up on. They kept asking me for the last 4 numbers of my debit card I used and an expiration date. I provided it to them, being this was my first and LAST time I will ever buy with Amazon, they say they cannot find that card on my account!!

They tell me they are going to transfer me over to another department that can help me, and if I don't mind holding one last time.

They transfer me and then I am greeted with telephone prompts, so I select the appropriate number associated with my concern and again I am hung up on.

I will never ever, ever, ever, ever purchase or tell any friends or family to purchase from Amazon. I will be sure that my bank NEVER lets Amazon have access to my banking account information!

Thanks for the headache Amazon.

  • May 15, 2017

I had added cash to my account wallet. Fraudulent company. Customer service is too out of sync. One executive said the refund is in process and will be done in next 24hrs, another executive says it can not be refunded since its against amazon's policy. While I confirmed before ordering the products and adding cash to my wallet, they are refuting from their statements.

I had to order 2 fans on 12 feb, 2017. So I added balance to the wallet but due to some ordering constraints at the product end, I could order only 1 item at an address at a time.

I contacted customer care and they said you can order cash on delivery and he is gonna put request for refund from wallet.

The products came and cash was paid on delivery but the refund did not came. Over the period of next 2 months, I was been told the request has been initialized, you wont require to call back or be concerned again, but it was all bullsh*. Now they say they would not be refunding the money since it is against their policies.

What sort of policy is it to screw their customers of thousands of bucks. F* Amazon.

  • May 9, 2017

I opened the amazon store card, made purchases, went to make a payment and had no way to pay with a debit card. I called several times talked to different customer service representatives that had no clue how to help me. Finally i call and a customer service rep transfers me to a manager who can take my payment via debit card. I have made all payments on time since went in and tried to use the card to find out due to the one late payment that i was trying to pay they closed my account? I contact synchrony via live chat where the customer service rep tells me i can "go to amazon and apply again", i ask "but then i'll have two accounts" he said "yes you will", i then said "why would they give me another account when i already have one closed on my credit" his response "well we don't know if they'll do a hard or soft credit check"... What? So 1.we can't take your payment 2.we're going to let you call several times before you actually get someone that wants to help you and transfer you to someone that can take your payment 3. Even though we know you've been trying to make a payment we're going to close the account due to one late payment...4.after all of that we're going to tell you to open a second account and have one closed and one open...5. We actually think that a legitimate suggestion with one account closed.... Ridiculous... So disappointed in amazon and sychrony bank

  • May 6, 2017

The seller sold a heavily scratched cd (listed as "like new") that skipped and refused to authorize a return stating that they "tested it" and do not refund "turds who try to scam" them. I filed an A-Z claim with Amazon, stating that I want to return the defective item to the seller and the seller said that if I did not withdraw the claim they would post my full name, address, phone number, and email address on a website called badbuyerlist.org as well as send the police to my house. I recommend avoiding this seller.

  • May 2, 2017

I use to buy music from Amazon. With out any warning they took music I paid for and because I didn't have a receipt for old purchases, they refused to give it back to me. They are trying to force people to pay for a monthy subscrtiption now. I am serious. The missing items are obvious. But becasue they have decided it is more proifitable to have subscriptions. they take from you and want you to sign up to get it back.

You can't reach live people anymore and if you do, they aren't going to help you. I have had to return things because of them being the wrong item on a regular basis. Amazon will apologize profusely for their mistakes but they fix nothing. I have gotten things that were nothing like what I bought. You specially can't buy small things and expect it to come out well.

Amazon has gotten too big to care about or give customer serivce anymore. Most of what aI bought was paid for by an Amazon/Chase Card.

  • Apr 21, 2017

15 years of purchasing from Amazon for all kinds of items, often spending over $25,000 a year simply to not have to stand in endless lines at WalMart, Costco, Target, Home Depot, etc, and incorrect medical treatment confines me to a wheelchair for life at 56. This made using Amazon not just about paying more in exchange for convenience, but a matter of survival. I moved from my large house in Northern Virginia to a handicapped access ground floor apartment in the same zip code and Amazon suddenly has trouble finding my apartment building 75% of the time--they told me that a sub-contractor carrier, AMZL finds an apt building with an extremely easy to use security door, claim my packages "undeliverable," even when "AMZL" has delivered another package even 20 minutes earlier! Today they sent me a text saying, "For your convenience your package has been delivered to UPS Springfield VA." I immediately call Amazon customer service and 1st person said "delivery was attempted. " Really? I've been home all day. Frustrated, I hang up, and call again correctly assuming I'll get a different person. When she starts her spiel, I informed her to skip the BS because I wrote a call center customer service manual in 1992 which is still used by many companies today, but to get her supervisor. I am told by the supervisor that my $7 item was "undeliverable" and I only had to go to the UPS store in nearby Springfield, except even if I could drive, the same item could be had at half that cost at 5 different chain/"big box" stores within 1/2 mile of my apartment and how in any universe is an 8 mile drive to either the UPS warehouse or the 4 "UPS Stores" also located in Springfield VA "convenient" via I-95 on the next day--a Friday(!) for a profoundly disabled person?Amazon's tracking appears to be deliberately falsified because it indicates no delivery was attempted at all. It's been 2 hrs since I received the text message, and for 1 hr and 55 minutes, I've been given the runaround. A year ago, I sent a certified letter to Seattle after locating an Amazon Customer Service Supervisor on LinkedIn, and got no reply. To someone like myself who was getting paid almost $50/hr at the end of earning ability, having blockhead call center employees waste MY time over a $7 item is irritating in the extreme. Not even once have they given me anything resembling a straight answer. The worst person was the Supervisor who was exceedingly rude. I'm exhausted by their indifference, and they don't care that they're losing in a customer, or thousands of customers. They advertise that they can deliver locally in Metropolitan DC within a 2 hour window and unless they deliver via drones or helicopters that's a joke as anyone who lives around Washington DC. Walmart.com has 2 day delivery at half the cost of an Amazon Prime account. Why deal with such abysmal support? With Amazon's lousy Customer Service you get nothing at all but endless hassle for paying minimally 25% more? I set up my account on Walmart.com and will gladly cancel even my streaming video from them which is also a ripoff.

  • Apr 10, 2017

Amazon Prime has become a complete scam. I've been a member of this service, paying $99 annually for free 2-day shipping along with some additional services I do not use, such as streaming movies and such. I pay this fee because I purchase a huge amount of items from Amazon for personal use as well as for my business. In the first few years of using the service, it was wonderful...completely delivered as promised. Over the last six months or so, this has completely changed and most certainly for the worse.

The main issue is the "free 2-day shipping", which now should be advertised as "mostly 2-day shipping". I only will buy Prime items so I can get it soon within the 2-day shipping window but lately, many of the items are showing up 3, 4, or even up toa week later, even though the product clearly says I would be receiving it within two days and even says so with a calendar date.

The most recent offense just put me over the top. I purchased a wallet this past Wednesday and paid extra to have it delivered with 1-day shipping. The item showed it was in stock and the product even had a countdown that said, "Want it by Friday? Order in the next 6 hours and choose One Day Shipping at checkout" which is exactly what I did. Well today came and it never showed up. I pull the tracking up for the order and see it hasn't even shipped yet and is scheduled for delivery on Monday. So now I'm paying for 1-day delivery over and above my Prime membership fees and my "free 2-day shipping" is now a 5 day shipping. What I didn't notice was that the confirmation email sent to me immediately upon purchase adjusted the shipping to 5 days...something I never would have noticed had it not been pointed out to me (more on that later)

Furious, I called their "customer service", which used to be quite good. Not this time. I speak to someone who can barely speak English and he's making every excuse in the book as to why this item is late. When I explained this to the "customer service" idiot that this is called "fraud". He didn't care. Instead he tried to blame all sorts of other issues including claiming that the reason was that they were busy and had a lot of orders to deal with. Seriously? I told him that's his problem and I truly could not care less about that. If they advertise 2 day shipping, or in my case, 1-day shipping, and they don't deliver, that's fraudulent. This went round and round so I asked to speak to a Supervisor. After a 15 minute wait, I get some other guy who could barely speak English give me the same robotic answers...blame everything else, take no responsibility, and tell me it's my fault for not reading the email after I made the purchase. Yes, their "customer service" idiot actually told me it's all my fault because I should have read the confirmation email.

I kept asking him why I was paying $99 a year when I only get half of the services they offer and he kept changing the subject. He patently refused to answer that question. I then asked that if he went to a restaurant and only got half of the meal he ordered, would he still pay the full price? He refused to answer.

Absolute jerks. So after arguing back and forth, he told me the best he could do is refund me the money for the overnight shipping fee on my recent order and extend my Amazon Prime account for one month. I told him it should be a year and he said the best he could do is 1 month. I was sick of talking to this jerk so I agreed just to get him off the phone, which I'm sure was his goal the entire time. I feel absolutely scammed by this service which promises one thing and delivers something else (literally). How the Federal Trade Commission hasn't gotten involved with this is beyond me but as far as I'm concerned, as well as many others in their complaints forum, Amazon Prime is a 100% scam. They lie right to your face about delivery that they do not deliver on.

  • Mar 30, 2017

I was making a purchase on Amazon and bit on the "$50 Off This Purchase When You Sign Up for an Amazon Credit Card" offer. I went through the application process and was approved, but the $50 off was not honored. I called and was told the credit would be applied to a future purchase. So I told the rep to retract the credit application but she said that had been forwarded to Chase Card Services. Called Chase and they said they couldn't cancel it either.

So I ended up paying full price and with a credit card I didn't really want. BAIT AND SWITCH.

  • Mar 27, 2017

How Amazon disrespect sellers.

Here is the story. You probably have seen a lot of times amazon ad banners inviting everybody to sell with them! If you decided to grow your business with amazon.com think hundred times before you decide to invest. You invested in your product brand which public unaware about. It takes several years to promote your product and start generate the profit. Then due to ridiculous policy of amazon.com which allows people having bought product after few months using it send it back for no reason or for a reason to spair the money or to buy something else. Since the amazon.com has one month return policy, the only way to return the used product is to ship it back as defective. We get the product back to find it in perfect sellable condition.

But, all of a sudden the account becomes 'at risk' to be suspended due to high defect rate even it is not! If due the this ridiculous policy your account becomes suspended, you face the problem what to do with the inventory you investerd so much money to! After encountering this problem I wrote numerous letters to amazon.com seller support getting the same response: "sorry this is amazon.com policy".

So, my recommendation guys: do not put yourself at risk investing big money if you do not have another platform to sell your product, but only the amazon.com! You can find yourself in the situation when you have to pull your inventory back and find another way to distribute it! Since the amazon.com is the only platform monopoly trying to go global, they do whatever they want. And, what they do helps only Jeff Bezos to generate billions NOT US WHO ACTUALLY TAKES THE MOST OF THE RISK!

Thanks for reading! Be aware!

  • Mar 17, 2017

I am writing this review of the Fire Tablet with Alexa 7” display 8 GB. On March 16th 2016 I bought a new Kindle for $53 I am a student and on a limited budget but I used my Kindle for school. On August 2016 the Kindle died, the battery just overheated it was warm to the touch, so I called Amazon and they said they would send me a new one. A few days later the 2nd kindle appeared. On November 29th this kindle overheated and I called amazon again “well…. The warranty has expired (it only lasts for three months) but you can buy another one for $10” and send us your old one. I use my Kindle a lot so I bought a new one for $10. Then on March 14 2016 the 3rd kindle overheated. I called amazon again and they said, sorry but we can’t do anything about it, I asked them what I was supposed to do with a dead kindle and they said well you can sell it back for 5 dollars. When I asked to speak to their supervisor they put me on hold for a while then the supervisor hung up on me. Now, almost exactly a year later I have gone through three kindles each one had the same malfunction, they all overheated after about 3 months and now it’s my fault I am out $50 because Amazon’s 2015 kindle has a production flaw and the batteries overheat.

  • Mar 9, 2017

I discovered a charge on my Capital One credit card for $59.95 that I did not recognize. It was from Amazon Digital

Services as the vendor. Called them but the number did not work. I buy and am a current customer of Amazon but my purchases did not tally up to that amount. Funny thing was that the charge was on a credit card that expired, so I reported this as fraud to Capital One. They had it for a few weeks and then sent me a letter that is was not a fraud but they would enter it as a dispute. Meanwhile, they added back the credit they gave me for fraud of $59.95 charging the amount back

to my credit card. The letter said it would be marked as a dispute, but it never showed up that way on my online account status so weeks later I called them back and finally in one call they called Amazon in a 3 way.

The agent there took notes asked some questions they already knew and finally agreed to refund my amount.

So the story is almost a happy ending but the energy I put into this was a waste of time. If they automatically subscribed me to the Amazon Drive Unlimited Storage subscription service how many others are they doing and are not noticing this charge?

I'm not an idiot when it comes to cloud technology and ecommerce so I know I did not order this, they chose the wrong person to set up an unlawful subscription to.

I hope others report or comment on this. We need to stomp out these kinds of practices especially with the industry leaders.

  • Feb 23, 2017

Amazon.com has recently adopted a "Subscribe and Save" feature which is total BS. As another user wrote, the "Subscribe and Save" feature is mainly available on everyday commodities like toilet paper, dishwashing liquid, deodorant etc. Items you will use and need to buy again at some frequency. The thought is that you purchase an item you typical buy often and subscribe to have amazon send you the same order each month. You save a few cents and you don’t have to hassle with manually purchasing it each month.

The Bait:

Let say for example an 8lb bag of kitty litter is $8, if you "Subscribe" you will "Save" $1 on the order and they will send it to you for $7 and presumably you will save by paying $7 dollars for the same order each month thereafter.

The Switch:

As the other use wrote, the "terms and conditions" state that amazon can charge you the price listed for the item the day it is shipped, not the price you originally agreed to when you set up the "Subscribe and Save". So, you pay $7 for the first order instead of $8, then the next month amazon charges you $31 for an 8lb bag of kitty litter (nearly 4x the original cost) because they can.

The Results:

If you’re a busy person and don’t check your bank statements, you will never know you're being ripped off. If you do happen to notice the over change, like the other reviewer noted, it might be too late as you might have already opened and used the product. And if you’re on a fix income, this can be devastating to your budget. As a result, millions are being ripped off as amazon baits you into a "Subscribe and Save" with the promise of saving a few cents, and then hikes the prices of these items to double, triple or more of the original value on subsequent auto orders.

Personal examples:

Sounds unrealistic right? Wrong. Many people have personal experience with this and there are numerous reports on this ripoff sceme. The kitty litter story above is true. I've never been keen on allowing any company repeat assess to my bank account without my knowledge and consent each time, so I never signed up for the "Subscribe and Save" feature. However I did purchase an 8lb bag of kitty litter for $8 buck a few months ago. When I logged back in to purchase another bag, I was shocked to see the list price at $31. I noted several reviews on the item complaining about the price hike, many stating they were "Subscribe and Save" customers who subscribe when the product was 8 dollars and had been charged double or triple on subsequent orders. Originally I though the seller must of exploited the system and hiked the prices, however another review pointed out all of these order were fulfilled and shipped by amazon. This isn’t a bad seller screwing people over, this is Amazon itself screwing its’ repeat customers over. The reviewers point about it being Amazon gouging people, garnered more proof for me when I attempted to update my review of this item to point out the dangers of the “Subscribe and Save” feature and warn people against subscribing. My review was never updated or posted. I looked at another everyday item I purchased in the past few months, a 150 oz bottle of laundry detergent. I purchased this item at $7 , it was now listed at $21 (3x the original cost). I tried to post a review warning people the price has tripled and not to subscribe, and that review was also never posted. Amazon filtered my reviews because they warned about their “Subscribe and Save” scam. I also note no reviews on the detergent complaining of the price hike as amazon must of deleted them. I’m sure the reviews complaining of the price hike and “Subscribe and Save” scam on the kitty litter will also be delete soon. It's important to note it is not that the prices of these commodities suddenly spiked in the market place either. I googled both these items and found them for their original respective prices at many places like Walmart and Target. This is an Amazon scam, since Amazon would not let me post the warning against their “Subscribe and Save” scam in the reviews, I’m posting it here.

Bottom line:

DO NOT “Subscribe and Save.” It may save you a buck in the beginning, but it will cost you way more in the long run. Just purchase your items as you need them and stay in control of your money.

  • Feb 23, 2017

Amazon allows any buyer to steal from sellers on Amazon's website, but not from Amazon itself. Amazon will protect it's own inventory from theft, but will allow buyers to steal from other sellers on Amazon's website. It is real easy to steal from sellers on Amazon; Amazon's customer service will even assist you and explain how to do it. All you need to do is:

1. Purchase ANY item you want that is not filled by Amazon (FBA), [i.e. not Amazon's own inventory, they won't allow you to steal from them].

2. After you receive the item, contact the seller one time about the order. Say anything you want: How do you use this? Something is not working. Something is missing. This is the wrong item. I changed my mind, can I return this? Anything at all, it does not matter.

3. Wait at least 24hrs, then file an A-Z claim, and state Reason: 'Not As Described'.

Poof, there you go; like magic, Amazon will reward you with your free item! It's like a glitch in a video game: if you press the right keys, in a certain sequence, you are rewarded with a bonus!

Usually within a day, Amazon will send you a message that they have refunded your order AND you can keep the item, you do NOT have to return it. It's FREE! And legal. Amazon is currently supporting thieves on their website.

They take the money from the seller to refund you AND they charge the seller a fee, which Amazon keeps for themselves. So the seller has lost a sale, lost time, lost shipping fees, and now has to pay Amazon on top of all that. Terrible for anyone selling on Amazon, GREAT service to the buyers, and Amazon still profits! Amazon is happy as long as the customer is happy. They don't even care if the customer is dishonest, lies, breaks your item, Amazon just does not care. Amazon refunds the customer and tells them 'You do NOT have to return the item'.

As a seller, you can plead with Amazon all you want, they do NOT care. You can show proof of the customer lying, damaging your item, changing their story; it does not matter, you, the seller, lose.

I am very disappointed, and frustrated, with Amazon and there lack of seller support. They treat the sellers like garbage, discarding them to the side.

I do NOT recommend ANYONE to sell on Amazon. They do NOT offer any useful or ethical support to sellers.

If you are a dishonest person, and want some free stuff, FLOCK to Amazon to collect your FREE PRODUCTS !!!

  • Feb 20, 2017

After being billed for $39.95 a month, I was unable to get my item on Amazon. Finally tech support admitted there was a problem on their end. Then I tried to have the item sponsored on "pay per click". Again, I was unable to ever get the pay per click to work. Tech support is in India and they would either ask me for their codes or ignore me. I was billed a second time without any help or support.

  • Feb 16, 2017

I ordered 3 CNC machine parts from Amazon.com. The description on the Amazon.com website stated "Sold From and Ships From Amazon". This is the preferred way I buy from Amazon, in case of damaged goods, Amazon will pay for return shipping. After I completed my order, the parts were shipped directly from the part vendor, VBX Bearings in Anaheim, CA. I received the order and one of the three parts was warped. This is where the issue comes into play. The vendors information states they don't cover return shipping charges, and there is no reorder/replacement option. So I have to pay for a heavy, oversized package to return a defective product that was shipped by the vendor. I contacted the vendor, VBX Bearings, and Amazon. The vendor failed to reply and Amazon.com lists no Customer Service phone number. Amazon's website seems to only allow electronic filing of the complaint and redirects my refund request to the vendor directly. This is, in my opinion, tantemount to bait and switch. The whole reason people spend a certain amount on Amazon when ordering is to receive free shipping and guaranteed no hassle returns. Amazon's ommission of a direct customer service phone number is also telling. I have bought from Amazon for at least a decade or more, but I refuse to purchase anything from them or VBX Bearings again. Amazon's prices are quickly outpacing the retail local market these days as well, as without any meaningful customer service, and especially with changing the vendor details , After the sale is complete, it is likely other people will folow suit and avoid Amazon. Using a person's credit card for an interstate transaction, then changing the details of that transaction after the customer accepts, is illegal.

  • Feb 6, 2017

I am a first (and last!!!) time seller on Amazon.com. I sold a buyer a $600 item in Nov. A few days later he requested a refund via Amazon's a-z policy, which requires me to respond in 3 days or his money is automatically refuneded to him by Amazon out of my account, including return shipping expenses. I didn't respond to his request in 3 days since as a first-time seller I was unaware of this policy and thought that I would be getting my item mailed back to me before any money would be refunded, but before I knew what had happened he had his money back from my bank account and I was yet without my item.

Since that time, I've been trying to get the item back from the buyer any way I can, but he refuses. I sense that he is scamming me and was able to use Amazon's screwed-up policy in order to get an item for free that belongs to me. My repeated contacts (phone and email) to Amazon seller support get me nowhere, since they say that once the buyer receives the money it is no longer their concern, and from that point on the buyer is under no obligation to return the item. In fact, they even sent my buyer a message saying he can just throw the item away, donate it, or use it for free. I am dumbfounded over this insane policy, and will never sell anything on Amazon again unless they refund me my money or they pressure the buyer to send it back, neither of which seem likely.

  • Jan 19, 2017

Amazon Prime debited my bank account for an Amazon Prime Membership they "claimed" I asked for with a free trial (which includes automatic billing after a certain time). I never requested this "free trial". In fact, it seems that every screen "nagged" me about signing up for a trail during a recent purchase, but I had no interest in it. Today, my bank account was charged a little over $100 and also caused several other overdrafts. Along with the original charge and 3 overdrafts directly contributed to the illegal debit, the total came to just over $200.

I got on the help screen and clicked "have Amazon call me". Jermaine called me within a few seconds. I must say he was the nicest, most understanding customer service rep I've ever dealt with (and believe me, I ripped into him no holds barred...). He kept his cool, apologized, sounded sincere and understanding. He immediately credited my account the original charge and put in an order to have the 3 overdrafts taken care of.

Even though my experience showed an excellent regard to their customers, Amazon needs to stop this practice of charging peoples accounts without permission. Even in the cases where people actually DO request a free trial, Amazon needs to plainly state that your bank account will be automatically billed, and not bury that part of the "free trial" in the fine print. Amazon is using the fact that most people will not take the time to read the pages and pages of fine print, to take advantage of it's customers. The charges, in my case, will be refunded, but Amazon can't fix my credit rating with my bank. So stop it Amazon! You are already a superpower, you don't need to use these deceptive tactics.

  • Jan 2, 2017

Purchased a Kindle. Came with thirty days free prime. Turned off Auto renewal. It was recongized by Amazon via email. They still charged me $106 three days later. I called customer service. I was hung up on twice and third time, I spoke with unsympathetic supervisor. It was cancelled but was told it could take three days to receive. This was authorized therefor they stoled my money.

  • Dec 24, 2016

Amazon disabled my account after I bought $100 of giftcards. They stole $100 from me. Calling them they said there is nothing they can do.

Do not buy giftcards from them. They can disable your account any time they want.

  • Dec 21, 2016

My Amazon gift card account was charged over $100 for "gold coins" it said I purchased. I contacted the president Jeff Bezos who said my account was "secure" and it was intent to purchase. This was on Nov. 10. On Nov. 19 I was charged three more times at $21 each for gold coins again. I was then contacted by Amazon that my account was compromised! Why couldn't they have looked into this when I first contacted them and I could have at least prevented the addtional three charges of $21 each.

  • Dec 19, 2016

Amazon Allowed A Phishing/Scam Artist To Buy $300.00 Worth Of Fraudulent Gift Cards Out Of My Account And Never Put A Stop To It!

Amazon Is Worst Than My Bank!

I did write a letter back on Friday, October 7th, 2016 and they 100% Ignored It, until about a week before my Small Claims Lawsuit Court Date.

Anyway, here is the Whole Story:

I have been a victim of Amazon Online Fraud about one (1) year ago through Amazon and their company was able to take care of it for me, however, their Fraud Team obviously did NOT take enough precautions because about one (1) week ago (and we are talking about late September to very Early October of 2016, I suffered from their Amazon Fraud Again and when I reported it to their Customer Horrible Service Department, they told ME to just Change My Password and when I Changed The Password Over The Phone With One Of Their Representatives Still On The Line With Me, there were at least Two (2) More Fraudulent Charges Of Somebody Trying To Purchase Two (2) Additional $50.

00 Dollar Gift Cards.

Their Horrible, Non Caring Customer Service Department then tried to Freeze My Account until further notice and told me that they would Reverse The Fraudulent Charges Over The Phone On A Recorded Line and even give ME a Generous Credit Applied To My Account For The Harassment, Humiliation And Fraud That Occurred On My Amazon Account For No Good Reasons.

The Reality: Sadly, the Fraud Charges have Not Gone Away and there is NO Generous Credit Of Any Amount Applied To My Account Either which I am Very Angry And Upset About to say the Very Least!

Please NOTE: The situation has ONLY Got Worst!

Furthermore, maybe about one (1) week later, I re-checked my account again and also Noticed That There Are An Additional Three (3) $100.00 Dollar Fraud Charges that have just been applied to my online account without my permission or legal consent for the dates of:

September 16, 2016 and August 25, 2016 and August 25, 2016.

September 16, 2016 Gift card claim (claim code xxxx-xxxxxx-GG34) $100.00

August 25, 2016 Gift card claim (claim code xxxx-xxxxxx-AYHU) $100.00

August 25, 2016 Gift card claim (claim code xxxx-xxxxxx-JNL3) $100.00

I am beyond angry and upset because Amazon Has Allowed This Illegal Fraud To Go Through, Regardless Of How Many Times I Change My Password.

Please NOTE: Since Amazon Did Not Reimburse Me For The Fraud Charges And Properly Apply An Acceptable Credit Of Compensation To My Account For The Negligence That They Recently Caused For The Second Time In A Row In One Full Year, I Did File A Small Claims Lawsuit Against Them at the Los Angeles Superior Court And Have Pictures And Screenshots To Show The Judge And I Can Also Subpoena The Past Records To Show Amazon's Past, Disgusting Continuous Negligence Of Allowing Fraud To Go Through And Continue As Usual.

Amazingly, around Thursday, December 15th, 2016 which was one day before my Small Claims Court Date against Amazon, I did receive a voicemail from Ms. Lizette Fernandez from Amazon's Legal Department

(206-435-9880) [email protected] who had several conversations with ME and despite all of my honesty and proof that I was a Victim Of Fraud, her response back to ME was that Amazon is Not Responsible For Any Type Of Fraud Resulting From Their Customers regardless of whether it was their Fault or Not!

I was very angry because she was unwilling to do anything, however, I did fax her all of my documents that I had for court since I was Not Able To Make It To Court since I am Now out of the country and am hoping that she will reimburse All Of My Money Back To Me, Once And For All and then we can go our own separate ways!

Today is Saturday, December 17, 2016 and I am supposed to hear back from Ms. Lizette Fernandez from Amazon's Legal Department by this coming Friday, December 23, 2016.

If I do Not Get An Honest And Fair Resolution From Amazon about the Fraud Debits Being Reimbursed Back To My Account, then I will Refile The Small Claims Lawsuit again when I get back to Los Angeles by the beginning of August of 2017. No Problem!

For The Other Social Media Websites, I will enclose Pictures Of My Recent Gift Card Balance Statements for their reference and further review. Thank You.

  • Dec 18, 2016

Opened up a new CC at amazon.com. Used it to get $50 off first purchase. Got first bill and paid it off. Then I get another bill with a ? $99 charge for Amazon Prime. I never requested this and did not want it. I called Amazon and they obviously seemed like I was not the first person calling about this. They credited the charge off my CC. I had also interest and late fee connected to it. I thought my balance would be zero. No.....the interest and late fee stay there. I contacted the CC and they said to get rid of it I had to pay the amount due ? $53+. That would get rid of the charges and then they would put a $53+ credit on the account to finally have it taken care of. This was done. I have excellent credit and the unpaid charges for interest/late charge was reported to the credit bureau. It does show I took care of the charge. This makes me very angry. Don't trust Amazon.

  • Dec 8, 2016

I placed an order on PRIME DAY (July 12th) for a 7" Fire Tablet at the price of $33. something. I had previously bought one for my Mom for a gift and had been pleased with it so decided to order one for myself. I thought it was a good deal. Well I got it yesterday.

The Touch Screen virtually didn't work and it would not get rid of a Washington Post App I did NOT want as it was a subscription and what do I care about Washington in Texas?

So I wanted to EXCHANGE the one I had for one that worked. That was NOT an option!!!

Customer Service, if you can call it that, was swift to give me a refund but refused to exchange the tablet. Now considering that they squirred up an order previously and gave me not the bedbug mattress ENCASEMENTS I had ordered but fitted bedbug SHEETS (which I let go and did not exchange) I was MIGHTY UNHAPPY.

I feel like Prime Day was just an opportunity to pass off INFERIOR products to the public and then stick them with them!!!!

I will be limiting my business with Amazon from now on. I am VERY disappointed in the company and it's service!!!!

  • Dec 8, 2016

You're right, scam!

Amazon trusted by many but actually a scam!

  • Dec 7, 2016

ALERT and WARNING: Amazon will not refund FRAUD... Even to longtime customers

I'll keep this short.

This is a warning to my family, friends, colleagues and others who are planning on shopping Amazon in the future. I've not had a good recent experience with them...borderline terribel in fact...

Over the past 3 years, I've bought 177 items between Amazon.com and Amazon.ca where I've also been a "PRIME" member in which I pay $99 USD to Amazon.com and $99 CAD to Amazon.ca. I probably make 80% of my purchases through those sites, so I feel that I'm a pretty good customer.

Recently, I went to purchase a Nexus 6P phone that was being sold for a decent price of $390 USD through a 3rd party seller on their site. It turned out to be a scam and fraud. The seller had actually sent me emails that were branded identically to what Amazon emails look like including the date of when it is arriving, however, when you look really carefully at the email domains names, rather than it being '@gift.cards.amazon.com' it was '@gift-cards-amazon.com'.... very subtle and not something I'm only the lookout for, especially given my relationship with the site (177 purchases over the past 3 years). The email walked me through doing a $390 Payment through the Amazon Gift Card site - meaning my money went through Amazon.com - the site and company had accepted my money, and my bank account shows that my money went to Amazon.com.

When I didn't recieve my phone, I called in to find out what was going on. After 30 days of dealing with them to sort out this issue here is the summary:

- Amazon DOES NOT verify who their 3rd party sellers are. Any Joe-blow can start their store claiming to sell stuff.

- Amazon Cannot Track their GiftCards!!! Apparently, you can use a Gift Card to Purchase another Gift Card, and then another and then another. Amazon cannot track this.

So my money has been lost and redeemed through this ridiculous program and eco-system that they have set up, and they had said that they cannot refund me! Now, I'm down $390 USD for the Christmas purchase system, and this Multi-Billion company won't Protect me or Refund me. Online purchases are still not safe, even with the biggest guys.

It seems so funny because it feels like they do more checks on the customer than the seller... So much for the "A-Z" guarantee that they said they have to "protect" the customer.

I feel betrayed.

I've given them my business and my money for a long time. As a result, I've successfully cancelled my PRIME membership on both Amazon.com and Amazon.ca, I'm going to stop any Amazon Kindle Purchases and move over to "Kobo" E-Readers and then I'm also going to recommend all my Tech peers: don't use Amazon Cloud, use Microsoft Azure or Google Compute, or some other Cloud Company.

Thanks for listening, I hope you guys shop safe!

  • Dec 4, 2016

What happened to Amazon, it seems to have gone downhill recently. An item I ordered was suppose to come in Frustration-Free Packaging. Amazon's own website states that the contents are suppose to be properly placed in a secure shipping box. What did I get, my order arrived in the flimsy retail box all beaten up. Now, I had to go thru the return process which is a waste of time for something that was suppose to arrive in the condition promised.

In another order, there website stated that I was suppose to receive my package by December 3 but it never arrived. I tracked it on USPS website and it stated that the tracking number couldn't be located. I contacted the USPS and they said that the package wasn't even shipped. Now, Amazon's websites stated that it should arrive by Dec 8. I wonder if it will even be shipped.

Now, their log in page is having problems. Every time I log in, it sends me back to the log in page but now it tells me to input characters from picture besides inputting my log in info. I contacted customer service and she didn't know what to do. I told her to transfer me to the tech department because they fixed a similar problem a few months back. The response from their tech dept was a joke, she was just making up lies. First she told me that It's their new log in system to make it more secure. I told her that there must be a problem because that's not what they told me that last time this happened.

Then she said that it's the new way to log in, I told her the last time they fixed it up immediately when this happened (which they did). Then she comes up with another story that Amazon has just upgraded their system and everyone is experiencing the same problem. I asked when will it be fixed and she didn't know. Then I told her that I wanted send a notice to the webmaster to fix the issue, she was hesitant and didn't know what to do. She then stated there was already a notice and it's being looked into. She was making continuous lies over and over.

Amazon (executives and managers) should really look into these problems because this is going to destroy customer confidence and that means less revenue for the company. When customer confidence is lost, it's very hard to get it back because they will spend their money elsewhere. If you're a customer who's experiencing these problems too, please complain because they won't get fixed until you do.

  • Dec 2, 2016

Beware these guys! They promise big money helping you to become an Amazon retailer for $2K. They told me they'd been in business for 6 years but their Facebook page is 2 months old with one post, but a whole bunch of likes and shares which were probably bought (not real). The real deal killer is that you can't use a credit card. They say they are setting that up (after 6 years?) but when I told them they could do it immediately through Paypal, didn't make a difference. They will only take wire transfer. I didn't go with it but it doesn't smell good to me. Beware!

  • Dec 2, 2016

Order a tv from AMAZOM.COM which was to be a 120 refresh rate instead they sent me a 60 and refuse to make write. They used the BAIT AND SWITCH . I have the box and order form and they just told me tough luck!

  • Nov 12, 2016

Nov 11, 2016 Attempting to get someone with real authority's attention at Amazon I wrote a product review of what I was trying to purchase through the Amazon website today and emailed to them. The response was that I had to rewrite it. These Honda generators are great. During the 2.5 day power outage after hurricane Mathew passed us, my neighbor who has both the EU200i and the EU3000is (both over seven years old and running perfectly), loaned me the smaller one and it made an uncomfortable situation more than bearable by allowing us to run the refrigerator and lighting and electronics. It was also super quiet and sipped fuel. I loved the generator so much I put both models on my Amazon.com wish list and started to watch the pricing. On Nov 6 a "new seller" on the Amazon.com website was offering the larger one for sale at $1000 and change and wanted to be sent a text message prior to ordering.

The price was under the guise of a "closeout". This review isn't about the generators. It's about Amazon.com and how this company enables fraud to take place on an ongoing basis and is doing nothing to prevent it. Attached is one initial email the thieves sent me regarding payment. It all looked legitimate until the next morning when another email requesting further "insurance" funds revealed the truth. A call to Amazon and discussion with a Customer Service supervisor regarding the Amazon gift card payment redemption codes hinted at some hope of possibly freezing the payment but absolutely nothing came of it nor the emails to stop-spoofing @amazon.com I sent nor the conversation with someone, supposedly on their fraud prevention team, who suggested that I call my bank. Really! All during Nov 7 and 8 I kept checking in on the Amazon website and I saw the same criminal activity going with different seller names and that's just reviewing the same Honda generator offers. Even as I write this there is a fraudulent seller on the Amazon.com website New sellers asking for you to contact them regarding the specific product prior to placing an order. Does anyone think Amazon.com doesn't know this is going on? After reviewing some other blogs and sites apparently I'm not the first trusting in Amazon.com person to be sucked into this and I'm willing to bet the numbers are very high. Amazon.com facilitates and is a partner with these fraud artists and they lose nothing by doing it. Personally Amazon.com has lost my business and I will go out of my way to avoid them from now on. Buyers Please Beware.

  • Oct 24, 2016

I made a purchase from Amazon.com (one of many) and posted an honest online review. (For all that don't know first hand, Amazon.com customer service is exclusively operated out of India - as in NO U.S. location to handle disgruntled U.S. customer returns.)

The merchandise I recieved what was not what was advertised so I decided to post a "tasteful" review. I mentioned my experience and attached pictures and Amazon instantly rejected the review.

Hum... who knew Amazon would start censoring foreign reviews. Oh well, the company selling the product on Amazon is "Jet International". They are based out of Gujaret, India. They advertise on Yahoo, Skype and amazon to date.

Just so you know, Amazon is just one of many internet based vendors censoring data so keep this in mind when ordering and reading Amazon product reviews.

Since I can't post pictures I'll post verbatim what I said in my review. Here's the post Amazon rejected..... You decide...

Posted and rejected on 10.23.2016 by Amazon.com

Where to begin…. I’m very disappointed with this purchase to say the least! First problem, gem color and quality of the stones are “very poor” (see pictures). Second problem, the stones are smaller than pictured and look freshly dug up and unwashed and clearly something you could purchase from any gem show at 5 for a dollar. Third problem, only twenty three of the twenty five runes were engraved; however, on the flip side they did include “two” blank runes. (F.Y.I. Rune “Sowelo” was left out. Apparently, Asian factory workers do not understand that with Nordic runes there’s a difference between “Sowelo” and “Eihwaz”. However, on the flip side the workers do appear to know the set requires 25 pieces to be considered “complete”!) Forth problem, the gold engraving is hard to read due to small size and yellowish/poor quality of the stones. And the fifth problem, the literature accompanying the “Nordic” rune set is written in “India/Hindu” tradition – need I say more?

My set cost $24.99 and was shipped by Jet International and the package did arrive on time. I honestly would return the contents if I didn’t have to go through Amazon’s India location but after dealing as a vendor with Amazon’s customer service department (I had the unfortunate experience of dealing with an Amazon Rep “Rahil Adnan”– the guy couldn’t comprehend English and Amazon doesn’t have U.S. service resolution alternatives so beware before you buy) so I’ve decided to toss the set verses going through the nightmare process of getting the item retuned and asking for my money back. (Hey, Rahil if you’re reading this I’m going to write you up on Yelp!)

I’ve enclosed pictures of the product and email of the India customer service guy I spoke about so you can judge for yourself. I’m not quite sure what the other “four” reviewers to this product received but I can assure you it’s not what was advertised or delivered to my mailbox.

  • Oct 22, 2016

In April, 2016, I purchased a "new" Epson All-in-one printer, fax, copier, scanner through Amazon.com. The third-party reseller who provided the product and advertised it as "new" on Amazon's website was E & D Tech. In September, 2016, the printer failed. Epson was unable to fix it via guidance over the phone. Epson's records show that the printer was sold by Staples in 2014. Apparently, E&D Tech purchased the product at a sale in Feb, 2016 from Staples. The product is out of warranty (a one-year warranty) with the manufacturer (Epson) and E&D Tech refuses to give a refund, claiming that Epson should be reponsible. Amazon's A to Z guarantee states that the claim must be filed within 90 days from purchase. So, the customer gets screwed once again.

I am very surprised and disappointed that AMazon A to Z does not live up to its word.

  • Oct 14, 2016

I ordered from Muzzha! off of Amazon. Muzzha! printed a shipping label stating that order was shipped. No tracking updates had been avaliable and I contacted Muzzha! about this and they said that USPS had probably not scanned my package and that it "should" be arriving on time. A week later there were no tracking updates from USPS and the status still showed that USPS never recieved a package to be delivered. When I had called USPS they said the vendor had probably just printed a shipping label in attempt to decieve me into thinking my item had been shipped. I contacted Muzzha! again and asked for a refund and they sent an email with a second tracking number and stated that it was a replacment that it was on its way without even askng me if I even wanted a replacement. The second tracking number was not even a recognizable tracking number for USPS and was completly fake. I strongly urge anyone considering to do business with Muzzha! to find another vendor. They had great reviews on amazon which made me feel safe. I dont see how a business that operates using these unethical practices such as providing fake tracking numbers, has a majority of good reviews.At any rate you have been warned use Muzzha! at your own risk and I wouldnt expect too much from them in terms of customer service. Finally amazon was able to get me a refund but this was after vendor held onto 300 dollars of my money for over a week without so much as attempting to make things right.

  • Oct 12, 2016

I ordered a foam mattress through one of their partners came to the shipping page saying: "get it in two days " for this order, I clicked it and it billed me $105.83 fora Amazon Prime membership after 30 days without my knowledge or consent.

  • Oct 12, 2016

Amazon will take your money on a software download purchase, then read cue card answers that their policy does not allow refunds no matter what the problem is. In my case I never received the correct serial number activation codes ... I was told when I called amazon support that they would come in 1 - 2 hours but it is now over 6 and no codes ... their whole download sales system is goofy and wrong when it comes to purchasing software from Amazon.

When you call amazon support they just read from cue cards and tell you "too bad, we are sorry but no refunds for any reason even if the software can not be used since it is stuck in a trial / expires version.

First, it says nothing on their sales order notification of any other codes needed to activate and use the software and then the one they send you that is one of their own is totally bogus, does not fit the activation screen fields which want 2 codes and has no relevance to the software manufacturer.

After trying to research this and get the code to go in and activate ( takes some time online ) you find that others had the same problem, that this has been going on for years with Amazon... most of the complainers never got their software useage or a refund, others had to repurchase direct from the software company so they paid twice and if most are like me the never complained. This time especially since it was Amazon and that was the only reason I just purchased it from their site ( supposed customer service and healthy support) I am not going to just go away ... it's not about the $40+ dollars it's about a company doing this to consumers then hiding behind "policy" and acting like I am the criminal.

When you call amazon support they read from cue cards and tell you "too bad, we are sorry but no refunds - no matter what" . So now I have a goofy 30 day trial version that I can not use as is, that I do not want to waste any more of my time with ( over 2+ hours now on support calls, help files, filing complaints - by the way Amazon would not let me publish even a very toned down version of this one on their site - they said it broke their policy so I could not warn people there ). From the beginning to the end Amazon offers NO support or solution to this problem - they cue card you and as far as they are concerned the problem is over for them. But they have my $40. I've been in the computer industry over 35 years, seen some bad customer service but this takes the cake ... the last words from their help desk chat person was after repeated refusals to resolve the problem ( like offer some solutions or ways to get the correct code) or refund ( policy prohibits refunds ) he has the cue card insanity to say " is there any thing else I can help you with today" .

  • Oct 7, 2016

In June 2016 I was having a problem with my Kindle Fire. I went to Amazon help and in the process of fixing one problem the agent deleted my music library, a total of 45 albums. I have since been trying to get it replace by Amazon.

I have contacted over 15 agents with no result. Each agent will be unable to solve the problem and will tell me he or she is going to transfer me to a "specialist". The next agent will do exactly as the previous agent and then will tell me that he is going to transfer me to a specialist.

This happens over and over. When try to contact by phone - and you must call Amazon if you are not in the U.S you will get a call service where you are unable to understand the person from Amazon. These operators are speaking english althought their accent makes them impossible to understand.

Sometimes you will get an agent who will tell you that they will forward to a technical department and they will contact me within 2-3 days. You never get a reply and when you do it is just back to the help link where you started.

I have heard excuse from - you have to be physically present in the U.S. for them to be able to send music, although they had no qualms about selling their product overseas. I am trying to warn customers of Amazon about the hazards of using their help agents who are contracted out to whoever, and then the battle of trying to contact anyone with the company who will actually help. They just want to sell and take your money and then forget about you. Randy, Kanchanaburi, Thailand

  • Oct 3, 2016

Placed a order with this Amazon online retailer for Gold Medal 1056 CS Sour Attitude RTU Case of 4 Gallons. Received 1 gallon in a 4 gallon box. Emailed retailer, Received 1 of 4 gallons today. The order description was for 4 gallons. Please ship other 3 gallons. Thanks.

Without asking, they refunded my payment the next day. I have tried to contact them numerous times, without any response. I wanted to file a claim for the remaining gallons. I was notified that a claim cannot be filed if there was a refund.

The reason BFF Nation refunded me promptly was to avoid fullfilling the remainder of the order. I never asked for a refund, just to ship the remaining 3 gallons.

  • Sep 29, 2016

If anyone out there didn't know this, Amazon owns Warehouse Deals, Inc. but they claim they do not! This is a big problem because they won't honor returns when items break. This is a scam and Amazon deserves to be sued for this misrepresentation. I will sue if ever the opportunity arises!

  • Sep 29, 2016

Amazon Seller BlueCare Automotive manipulated my feedback as a seller when I listed one of their items as used on Amazon to sell it. I bought it from them and didn't need it so instead of returning it, I listed it for sale. BlueCare Automotive then sent me a threatning email telling me to remove it. When I refused BlueCare Automotive has a buyer by the name of MICHAEL L MAST of MILLERSBURG, Ohio purchase the item then a few days later maniuplate my perfect 100 percent seller feedback into a negative rating preventing me from selling again on Amazon. BlueCare Automotive used the feedback system at Amazon to prevent me from selling.

The seller sells: B00YEWFNFW

amazon.com/gp/product/B00YEWFNFW">Premium Microfiber Wash Mitt (2-pack) with FREE POLISHING CLOTH, Highest Density, Ultra-soft, Super Absorbent, Lint Free-Scratch Free, Use Wet or Dry

Buyers should not buy from this seller because the items are junk. Simply purchased from DollarTree and resold on Amazon for $14.95 then the seller claims those items are pattented or trademarked and that nobody has a right to sell said items. The seller used a dirty tactic to place a bad mark on my seller account and therefore can't be trusted on Amazon. The seller BlueCare Automotive violates the feedback maniuplation policy at Amazon. The seller BlueCare Automotive is also purchasing feedback and customer reviews on facebook for $10 each. This is also a violation of the feeback policy on Amazon.

Do not buy anything from BlueCare Automotive

  • Sep 15, 2016

Amazon.com it's such a scam first of all you call about your seller account and they can't even help you with it tell you you have to email somebody else by email only we can't contact them that process takes 48 to 72 hours for them to reply I had an issue with my Amazon account being hacked. I called the 800 number to Amazon and oh yeah yeah we'll fix it they say is someone old Indian guy. well what they didn't tell me if they deleted my bank account that was connected they deleted all my sales and then at the end of the month I get a email from the buyer saying I couldn't reply to you or pay you for what you sold because their Bank wouldn't release the funds to me because I didn't have a bank account. Apparently the I had to re add my bank account and with another week for it to clear. In the meantime the guy wanted a refund so I told him Amazon messed up Well my second sale went through and I was expecting my payment. Amazon froze my account supposedly for 90 days and I had letters after a letter from supervisors saying that I should have gotten my payments then I thought with the BBB and the outcome was I had to wait 90 days till September 4th to my account was unlocked. this was coming from the payment funds team and the seller performance team. to this day my account is still locked and it's noted on the BBB website that was supposed to be opened on September 4th 2016 and it's still locked.

second of all they only paid me half of what they told me they were going to pay they said because it's a convenience fee for them the process an unlock on my account which is total BS and I've gotten 5 supervisors that have replied via email to the seller performance team and the payments team telling them that I have a letter from the BBB and they need to open my account right away and pay me the full amount and they only give me half yet they paid me 10 days later when they should have paid me on the 4th and yet my account is still locked.

The second thing is they always try to merge cases together To confuse people example of your case is 001 the merge it with k007 and then they will take that next time you call in merging with another case number and then another so you never know what your case number is and they can't find it. you tell them it's this one and it's not that's another scam they run.. I'm still waiting for my other payment and it's been more than 5 days from when they said it would be in my bank account that's how Amazon screws you over they always connected to somebody that doesn't know from the previous issue that you had and then when you really need help with your selling account they tell you oh you have to email only this certain company which isn't part of them there a third party and then you have to wait 48 to 72 hours for them to email you back to get your answer. so it's always passing the buck to somebody that helps at Amazon

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