Ordered, and paid for, a Cutest Doggie Bank from High Class Universe. Received an email saying they got the order and would let me know when it shipped. Two weeks later, I try to contact the company. No reply to emails and bank charge shows a phone number that is not a real number. Bank was able to refund money since I used a credit card, but these folks are a terrible rip-off! Doggie bank can be found on Amazon, thanks to another report.
On December 2,2016 I ordered 2 Dog Coin banks for Christmas gifts. My order was confirmed and money was taken from my account. Confirmation email said any further questions contact them at [email protected]. After two weeks, I sent 3 emails to try to clarify shipping and delivery to no avail. I do believe the company does not exist
I ordered the Dog Coin Bank on 11/22/16. My bank account was charged $21.99. I received a confirmation email of order. No further contact made by them. I have sent emails requesting update on my order but have not received a reply.
High Class Universe advertised "the World's Cutest Dog Bank" on Facebook. It was a really cute item at a reasonable price with free shipping. Their website says they ship in 24-72 hours, and that customer service is "quick and responsive".
I placed my order for this bank on Nov 27, 2016, and received an acknowledgement email within only a few minutes. On Nov 28th, the money for the item was taken from my account. That is the last time I heard from the company.
I have not received an email saying the item has shipped. I have attempted to contact the company numerous times via email (no other contact info is given). I have not even received an automatic response to my email.
So, this company takes your money within 24 hours, and you will never hear from them again. It is a total ripoff. Do not deal with this company.
I ordered a cute black/white dog bank as a stocking stuffer for my niece in Nov2016. The ad was on Instagram and appeared people were ordering these like crazy.
I received an email confirmation and have not received the item. Cannot get a response to 3 email inquiries.
The website has no phone # or customer service information; no order information. Quite sure this is a total scam. They unfortuantely have my billing information now. Beware
I ordered The World's Cutest Dog Coin Bank Money Box For $21.99. The website stated that the product was in stock. I received a confirmation email, but have never received product. I have tried to contact them on a couple of occasions, with no response. I just want either the bank or my money back.
Ordered the dog coin bank on 11/28/16. Credit card was charged immediately with a confirmation email as receipt. I sent emails on 12/10, 12/14, and 12/18 to inquire about a tracking number. I have not received any correspondence from the company and have yet to receive tracking information. Given that others have reported this company, I believe that I will not receive this product. The company does not have a phone number/physical address listed anywhere on the internet and has a gmail address that no one responds to.
I ordered for banks and I got a confirmation email but never a shipped email like they told me I would. They won't respond to my email and there is no phone number. I see many notices like this now on reviews do not order from them. And my credit card was charged.
I ordered 3 of the puppy dog coin banks as Christmas presents. My card was debited very quickly after the order. This was back in November. I have never received the coin banks. I have attempted to contact the company by email twice. I have not received any response. I cannot find a physical address or phone number.
Like everyone else who has filed a report, we ordered three dog banks from the website. Got an initial order confirmation email. Then heard nothing. Sent them an email. Nothing. Researched them on the internet and found these complaints.
Their product popped up on Facebook as an ad. Do not order from them.
I am working with our credit card company in order to stop payment to the company. Even if this is successful, this fraud company has all my information including credit card number.
Same issue as everyone else. Ordered the puppy bank on 11/30 and it hasn't even been shipped yet, and i can't get in touch with anyone. Pretty sure this is a big scam.
I have never had this happen to me in all the years I have shopped on the internet; my credit card has been charged and I cannot track my order, call the company or email the company. A phone number is listed on my Credit Card statement and the number is no longer in service. I am devastated. not sure what to do next to get my $$ back, or better yet, the cute product.
Made an order for Dog Coin Banks for Christmas gifts. Notified that I was charged, never notified of shipping. Nearly a month later and nothing. Just took my money, out two gifts.
On Dec. 2, there was an add from High Class Universe advertising mechanical banks. They were dogs that eat the coins, animated. I have sent 3 emails requesting when items will be shipped. No response, no customer service, no one to complain to. They took me for over $87. This company is performing credit card fraud, and false advertising. There is no information as to where they are located and you cannot contact them. Everybody who ordered those banks is out of money. I am getting hold of my attorney to find out if this is the legitimate company or not.
I placed an order for 2 puppy dog banks for my children for Christmas on November 19th. They have charged my credit card and since then I have not received a follow up with the status of my order and have not received the products I paid for. There is no customer service number listed on their website and they advertise on both Face Book and Instagram. I have emailed the email address provided several times with no response. I am completely frustrated and disappointed. Assuming I've been scammed or this is just really bad business!!!
This company is a scam! I ordered a dog bank for a child - the cost was deducted from my account but I have not recieved item. I have sent 3 emails but no response. SCAM!!
I ordered two dog banks from High Class Universe after seeing their products on Facebook. I received a confirmation email. It also said on the email they would notify me when the products shipped.
I never received anything further. I have sent several emails to the address in the confirmation email and received no response. Also emailed the address listed on their website and still nothing. Upon looking at their website I see absolutely no contact info. No phone numbers or addresses only the one email for support.
High Class Universe Reviews
Ordered, and paid for, a Cutest Doggie Bank from High Class Universe. Received an email saying they got the order and would let me know when it shipped. Two weeks later, I try to contact the company. No reply to emails and bank charge shows a phone number that is not a real number. Bank was able to refund money since I used a credit card, but these folks are a terrible rip-off! Doggie bank can be found on Amazon, thanks to another report.
On December 2,2016 I ordered 2 Dog Coin banks for Christmas gifts. My order was confirmed and money was taken from my account. Confirmation email said any further questions contact them at [email protected]. After two weeks, I sent 3 emails to try to clarify shipping and delivery to no avail. I do believe the company does not exist
I ordered the Dog Coin Bank on 11/22/16. My bank account was charged $21.99. I received a confirmation email of order. No further contact made by them. I have sent emails requesting update on my order but have not received a reply.
Ordered dog bank on nov. 30, 2016, have not received, sent 3 emails, no answer.
High Class Universe advertised "the World's Cutest Dog Bank" on Facebook. It was a really cute item at a reasonable price with free shipping. Their website says they ship in 24-72 hours, and that customer service is "quick and responsive".
I placed my order for this bank on Nov 27, 2016, and received an acknowledgement email within only a few minutes. On Nov 28th, the money for the item was taken from my account. That is the last time I heard from the company.
I have not received an email saying the item has shipped. I have attempted to contact the company numerous times via email (no other contact info is given). I have not even received an automatic response to my email.
So, this company takes your money within 24 hours, and you will never hear from them again. It is a total ripoff. Do not deal with this company.
I ordered a cute black/white dog bank as a stocking stuffer for my niece in Nov2016. The ad was on Instagram and appeared people were ordering these like crazy.
I received an email confirmation and have not received the item. Cannot get a response to 3 email inquiries.
The website has no phone # or customer service information; no order information. Quite sure this is a total scam. They unfortuantely have my billing information now. Beware
I ordered The World's Cutest Dog Coin Bank Money Box For $21.99. The website stated that the product was in stock. I received a confirmation email, but have never received product. I have tried to contact them on a couple of occasions, with no response. I just want either the bank or my money back.
I ordered a dog bank on November 24. The site indicates shipping from 24-72 hours.
I have sent 3 emails requesting information about my order, no response. There is no phone number for this place.
I am concerned about my personal/card information. Thinking I got scammed.
Ordered the dog coin bank on 11/28/16. Credit card was charged immediately with a confirmation email as receipt. I sent emails on 12/10, 12/14, and 12/18 to inquire about a tracking number. I have not received any correspondence from the company and have yet to receive tracking information. Given that others have reported this company, I believe that I will not receive this product. The company does not have a phone number/physical address listed anywhere on the internet and has a gmail address that no one responds to.
I ordered for banks and I got a confirmation email but never a shipped email like they told me I would. They won't respond to my email and there is no phone number. I see many notices like this now on reviews do not order from them. And my credit card was charged.
7 dog coin banks ordered from high class universe on 12/7/16. 2 emails sent requesting shipping information. No response. Payment cashed
I ordered 3 of the puppy dog coin banks as Christmas presents. My card was debited very quickly after the order. This was back in November. I have never received the coin banks. I have attempted to contact the company by email twice. I have not received any response. I cannot find a physical address or phone number.
Like everyone else who has filed a report, we ordered three dog banks from the website. Got an initial order confirmation email. Then heard nothing. Sent them an email. Nothing. Researched them on the internet and found these complaints.
Their product popped up on Facebook as an ad. Do not order from them.
I am working with our credit card company in order to stop payment to the company. Even if this is successful, this fraud company has all my information including credit card number.
Scam!!!!!
Ordered a dog piggy bank, didn't receive it, and no one emails back and no contact number. DO NOT ORDER FROM THEM!!!!!!!! COMPLETE SCAM!!!!!
Same issue as everyone else. Ordered the puppy bank on 11/30 and it hasn't even been shipped yet, and i can't get in touch with anyone. Pretty sure this is a big scam.
I have never had this happen to me in all the years I have shopped on the internet; my credit card has been charged and I cannot track my order, call the company or email the company. A phone number is listed on my Credit Card statement and the number is no longer in service. I am devastated. not sure what to do next to get my $$ back, or better yet, the cute product.
I ordered 4 puppy banks on November 27, 2016 and have not received them. I tried emailing without reply. There is no phone number available.
Made an order for Dog Coin Banks for Christmas gifts. Notified that I was charged, never notified of shipping. Nearly a month later and nothing. Just took my money, out two gifts.
On Dec. 2, there was an add from High Class Universe advertising mechanical banks. They were dogs that eat the coins, animated. I have sent 3 emails requesting when items will be shipped. No response, no customer service, no one to complain to. They took me for over $87. This company is performing credit card fraud, and false advertising. There is no information as to where they are located and you cannot contact them. Everybody who ordered those banks is out of money. I am getting hold of my attorney to find out if this is the legitimate company or not.
I placed an order for 2 puppy dog banks for my children for Christmas on November 19th. They have charged my credit card and since then I have not received a follow up with the status of my order and have not received the products I paid for. There is no customer service number listed on their website and they advertise on both Face Book and Instagram. I have emailed the email address provided several times with no response. I am completely frustrated and disappointed. Assuming I've been scammed or this is just really bad business!!!
This company is a scam! I ordered a dog bank for a child - the cost was deducted from my account but I have not recieved item. I have sent 3 emails but no response. SCAM!!
I ordered two dog banks from High Class Universe after seeing their products on Facebook. I received a confirmation email. It also said on the email they would notify me when the products shipped.
I never received anything further. I have sent several emails to the address in the confirmation email and received no response. Also emailed the address listed on their website and still nothing. Upon looking at their website I see absolutely no contact info. No phone numbers or addresses only the one email for support.