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Bank of America Corporation


Country United States
State Utah
City Salt Lake City
Address 367 Trolley Square
Phone 1.888.550.6433
Website https://www.bankofamerica.com/

Bank of America Corporation Reviews

  • Nov 6, 2015

I have a trust account with BoA US trust. I became a beneficiary in 2007 when my mother I cared for passed on. I also am a single parent with sole custody of my kids , my daughter is 10 !and high medical needs and disabled, special, and blind. Severely disabled. My son is 3 and ADHD. Their mother is a drug addict using meth and hasnt seen her kids in over two years due to her addiction. So im unable to work etf. This bank has always been a real pain. Over the years I feel they have mismanaged the account and now its.gone to a New level of wrong. I happened to.get a larger income than normal for Sept .well I spoke with my rep a couple days before end of month and ask what October may be bring. Rep told me due to an (internal overdraft) from sending to much sept an I told him id be ok for one month but cannot do two ..well November comes and another zero Now. He saod property tax is due so probably looking at.Dec too.... So wrong

  • Oct 27, 2015

Bank of America, its Credit card collectors and credit reporting agencies all conspire to rip off the united state of american people. They are all legalized extornisest. Legalized by people we elect to office in the us congress. They are all in it together stealing billions at the little guys expense. Greed is what has killed this country. I vote for Bearny Sanders and people thinking like him. I worked my a*s off all my life and got nothing to show for it. I paid anywhere from 8% to 30% interest trying to pay my debts to no avail. I did manage to pay off Bank of America over $7,316.62 and the greedy basterds sent me an additional bill for $47.85 labeled as interest for this period with a warning of a penalty og 29.99% if I do not pay this amount plus a $38.00 Later payment fee. I call and asked for these charhes to be waived; No these charhes are all legal and you must pay. I never seen greed as extreeme as this, but this is what our country has come to.ople I do not want to let this go on, but I do not know what todo where to start to try to stop these greedy assholes.

  • Oct 26, 2015

I opened an account online with BOA and transferred $50,000 from another bank. BOA promptly closed the account for no reason and has refused to return my money. I've had to retain legal counsel to get my money returned.

  • Oct 16, 2015

Bank of America processed my payment twice on Sept 8th, 2015. When I notified them they first demanded proof that the payment had been processed twice. I provided that by telefax. They agreed to the error and told me they would transfer the funds back to me on Sept 18th. They made a mistake so that transfer failed.

They admitted this and said a new transfer would be processed. Today it is October 15th and they still have not refunded my funds. They have promised several times that the refund would be completed but have never met the deadline they gave. The lastest was October 12 which they told me via their Facebook app would be the latest date for me to see the transfer back to my account.

Today is October 15th and now they will not even answer my question when I can expect the funds to be transferred back into my account. Even supervisors refuse to answer any questions or connect me to the staff responsible for refunds claiming that staff has no telephones.

  • Oct 16, 2015

Title ----- Bank of America don't want to release my fund of Deposit by excuses----

My name is Jianhui Lin, owner, dba of J & L construction, which was located in Federal Way Washington, and the business was closed on June 4, 2012. Then I moved and resident in Honolulu HI, with information updated.

On August 21, 2015, Department of L & I of Washington, issued an order of fund release and sent a letter to both of the contractor (me) and the branch of Bank of America in Federal Way Washington, in order to close my contractor's 'Insure Bond' account which also called "Assigned Savings Account", account number is: 138010426914, total amount of $12,000.00 plus interesting ($12,339.54 as dated).

----On August, 25 2015,I called to Federal Way Branch of BOA.I was told by a business account customer agent "We received the letter from L &I of State, I am closing your account now, and ordering a check send to your Hawaii address in 5-7 days".

----On Sept. 3, 2015, I called again to Federal Way Branch of BOA, asking where is the check? The answer was "Your check should be issued by our online banking center, I can't see what is going on, I only know they done something to your account today, but you have to call our Online Banking Center, 1800-432-1000".

----Meantime, I called the online banking center 1-800-432-1000, the lady named 'Ms. Gena Belaxqulov in Tampa Florida, she told me "the account was just closed yesterday, I am going to cut you a check for the amount of $3,86x.xx......", I said "wait a minute, where was this number come from, to me, either $12,000.00 which is the original deposit amount plus interest, either $12,000.00 even". then she said " I am going to call our legal order processing department and let you soon". A while later, she told me "that was my mistake, we need you send a copy of 'Fund release letter ' which from Washington state agent by fax to our legal order processing center 212-548-0744".

-----meantime, Then I went to Fedex Mailing services Fax all papers, including "State agent fund release letter, Contractor financial information with notarize signature, original account saving deposit receive certification, copy of bank statement", to said number, and the fax receive shows went through.

---On Sept 4th, 2015, I called again, a gentleman named 'Michael Morris' answer "our legal processing center did not receive your fax", then I said "I am going to fax once again". then Morris said "no, not you, we need Washing state agent direct fax the letter to us, instead of you", then he call to the L & I of Washington, left message to the agent Ms. Rhonda Johnson, 360-902-4535, asking direct fax from her to Legal department of BOA, 212-548-0744. Also I called to state agent Ms. Rhonda Johnson---"please direct fax to their legal processing center ASAP".

-------On Sept 8, 2015, I called State agent, Rhonda told me " I just did fax a copy of fund release letter Friday, then I got your message this morning, I faxed once again, and both were went through".

Then I called The online banking again, spoke to a lady named ' Christa', she said " our legal processing department still did not get any of fax from your State agent, you may need send a fax by yourself again. since -----

  • Sep 22, 2015

Two months ago, I contacted Bank of America in order to procure a home loan. My loan officer, Brett Reynolds, informed me that I would fully be approved of this loan, and paperwork went into motion. Two weeks later, I hadn't received any phone calls or emails regarding the status of my loan. I called his office serveral times and none of my phone calls were returned. Two days later, I was informed that my loan wasn't approved.

This individual lied to me throughout the whole process!!!! The service I received was completely unprofessional. I would never go to Bank of America for a home loan, and I would never recommend this person to anyone.

  • Sep 18, 2015

Title ----- Bank of America don't want to release my fund of Deposit by excuses----

My name is Jianhui Lin, owner, dba of J & L construction, which was located in Federal Way Washington, and the business was closed on June 4, 2012. Then I moved and resident in Honolulu HI, with information updated.

On August 21, 2015, Department of L & I of Washington, issued an order of fund release and sent a letter to both of the contractor (me) and the branch of Bank of America in Federal Way Washington, in order to close my contractor's 'Insure Bond' account which also called "Assigned Savings Account", account number is: 138010426914, total amount of $12,000.00 plus interesting ($12,339.54 as dated).

On August, 25 2015,I called to Federal Way Branch of BOA.I was told by a business account customer agent "We received the letter from L &I of State, I am closing your account now, and ordering a check send to your Hawaii address in 5-7 days".

On Sept. 3, 2015, I called again to Federal Way Branch of BOA, asking where is the check? The answer was "Your check should be issued by our online banking center, I can't see what is going on, I only know they done something to your account today, but you have to call our Online Banking Center, 1800-432-1000".

Meantime, I called the online banking center 1-800-432-1000, the lady named 'Ms. Gena Belaxqulov in Tampa Florida, she told me "the account was just closed yesterday, I am going to cut you a check for the amount of $3,86x.xx......", I said "wait a minute, where was this number come from, to me, either $12,000.00 which is the original deposit amount plus interest, either $12,000.00 even". then she said " I am going to call our legal order processing department and let you soon". A while later, she told me "that was my mistake, we need you send a copy of 'Fund release letter ' which from Washington state agent by fax to our legal order processing center 212-548-0744".

meantime, Then I went to Fedex Mailing services Fax all papers, including "State agent fund release letter, Contractor financial information with notarize signature, original account saving deposit receive certification, copy of bank statement", to said number, and the fax receive shows went through.

On Sept 4th, 2015, I called again, a gentleman named 'Michael Morris' answer "our legal processing center did not receive your fax", then I said "I am going to fax once again". then Morris said "no, not you, we need Washing state agent direct fax the letter to us, instead of you", then he call to the L & I of Washington, left message to the agent Ms. Rhonda Johnson, 360-902-4535, asking direct fax from her to Legal department of BOA, 212-548-0744. Also I called to state agent Ms. Rhonda Johnson---"please direct fax to their legal processing center ASAP".

On Sept 8, 2015, I called State agent, Rhonda told me " I just did fax a copy of fund release letter Friday, then I got your message this morning, I faxed once again, and both were went through".

Then I called The online banking again, spoke to a lady named ' Christa', she said " our legal processing department still did not get any of fax from your State agent, you may need send a fax by yourself again. since -----

we don't give out our legal processing phone number;

we don't make phone call out;

we don't accept email;

you may try another option, which is by mail following documents----

1. the letter of fund release from State of WA.

2. your Hawaii ID.

3. letter of requirement of account closing with notary of signature, payment name and address;

Said paper mail to this address:

Legal Order Processing of BOA / 5701 Horatio street Utica New York 13502 ".

In the meantime, I went Fedex fax service again, Faxed and went through one more time as list of paper:

1. Copy of Hawaiian driver License.

2. Fund release letter from the agent of State of Wa, L & I department dated on 08/'21/15.

3. Contractor financial information dated on 08/10/15.( F625-061-000).

4. Original certification of Assigned Savings Account from BOA dated on 12/22/08.

5. Letter of account closing requirement from me, signed and dated on 09/08/15 with notarized paper attached.

In the meantime, I went to Post office, sent a copy of following documents as required by certify mail to

Legal Order Processing of BOA / 5701 Horatio street Utica New York 13502----

1. Copy of Hawaiian driver License.

2. Fund release letter from the agent of State of Wa, L & I department dated on 08/'21/15.

3. Contractor financial information dated on 08/10/15.( F625-061-000).

4. Original certification of Assigned Savings Account from BOA dated on 12/22/08.

5. Letter of account closing requirement from me, signed and dated on 09/08/15 with notarized paper attached.

6. A report of fax from Fedex services, with my notes, proof of went through, and paid to Fedex service center.

In the same date, I called to State agent Ms. Rhonda Johnson again, asking her send a copy of fund release letter to BOA legal processing center , She said: "I will!".

On Sept 9th, 2015, I called the online banking again, another conversation more than 45 minutes, Mr. Brad told me "we still could not find any of fax from you, also we could not locate your file, your case number.....".

Today, Sept 17,2015, I called the Business online banking center again, to make sure they get my certified mail, Ms. "Merone" answer my call" we received a mail but w/o account closing requirement...." ..... " I will call you back..".

So far, State agent of WA, sent twice letter, fax twice letter to BOA. I did send one certified mail, twice fax. the all answers are" they don't anything, or not right way to fax, or missed mail, could not locate your case file......"

So far, I believe I am in a hopeless situation, I strong believe there was some stealing or corruption happened in the online banking center or legal processing department of Bank of America, and they are trying to cover up, but ignore my closing and refund requirement.

At this moment, I real need "Rip off" help me to get involve in and work out with BOA.

Here is the digital information by URL which provides by State of Washington, Department of Labor and Industry----

Sincerely

Jianhui Lin on Sep,17 2015

1- 808-589-8475

email: *******************

Sincerely

Jianhui Lin on Sep,17 2015

letter of Washington state agent

1- 808-589-8475

email: ***********************

  • Aug 29, 2015

The bank placed the Deed of Trust with MERS and held the Note, and, while the Note and Deed of Trust were seperated, I the Debtor filed Bankruptcy Ch 7.

In Bankruptcy, shouldn't the Note have been deemed unsecured and therefore discharged with all the other unsecured debt?

If so, then Bank of America is foreclosing on my home with no debt owed.

  • Aug 10, 2015

On June 20, 2015 appeared in Oakland, Ca. was the money from Rev. Castinello's account The money was brought here by a company employee, one of the head persons at the Bank of America in Norfolk, Va. The money was brought here and entered into a criminal court case involving a death penalty here in Ca. This is a case involving family that they have fought hard to keep from the legal death penalty. The documents needed to be signed was never signed my who was needed to have the documents. The person needed to have signed these documents, and the amount of this money in the account, along with the attempts to use this money would bankrupt Bank of America. You could check there to find out what has happened in the bank.

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