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report scam| Country | China |
| City | High-tech Zone, Xi'an |
| Address | No. 2, 13th Floor, Building B, Baode Yungu International, No. 52, Jinye 1 Road, Zhangba Street |
| Website | https://zolucky.com/ |
Zolucky Reviews
I ordered 4 shirts. three came - two too small and I already gave one away. Shirt 4 came yesterday. Too small and tried to return as stated on paper inside package. They Lied! No returns to PO Box 39 in Jamaica, NY 11434-0031
Should be held accountable and not lie about products offered for sale. Then they said shipping to China was $60.00. REALLY. This is shopping fraud and senior abuse. I will tell all my friends and family to run from them. Tell and text everyone on your email list that this Zolucky Co. is not legit and we will not order from them.
I'm a senior on SS and money it tight for everyone. It's not right. Why can they get away with this? We don't want their products and I will personally stop buying anything from China. It's USA for me At least I can report to the Better Business Bureau here with made in America products.
July 2022 Don't buy froom Zolucky! EVER!! Never.
Honestly, I didn't do my homework & didn't realize ZoLucky was an online company (until after I placed my order) From China as the main shipping label did show a P.O. Box from Rosemead Ca. The heads up came from someone who posted a report on your site (which I checked into after ZoLucky failed to respond to a return authorization that I filled out on their site) in August of 21 that return shipping fees were about $60.
I ordered what I thought were a pair of tennis shoes, they were flimsy, looked cheap and at least 1 size larger than what I ordered. I'm disgusted with ZoLucky, believe they are a ripofff and basically want to warn those thinking of ordering from them!
I bought a long "emoroidered coat" and was sent a cheap flannel printed robe. After waiting 6 weeks and missing a chance to give as a Christmas gift (thank goodness, after all), this piece of junk came in the mail. Zolucky places 5-star reviews all over the place and 90% of them are planted by them.
You can't even leave your own review on their site...it is blocked. This company is a scam and the items are garbage; not at all what is pictured. I know from experience. They ship to you from San Francisco and if you want return the junk, they tell you to return it to China and pay all costs and fees. Scam site. Scam products. Buyer beware!
I ordered from the company based on internet advertising. It took a long time to get the items, and I only received the items after complaining to the company.
The items were easily two sizes too small. The fabric was sleazy and totally unacceptable.
I contacted the company asking for a return label. I was informed that I would have to return the item to China. The online operator suggested this would take a long time, and I would be responsible for custom fees. Of course, that meant returning the items was not a feasible option--the obvious intent of this disreputable company.
One of the emails suggested I could "alter the cloth," which I assumed meant I should somehow fix the too-small sizing by some magical sewing procedure. I answered back that if I wanted to "alter the cloth," I would make my own clothing.
They offered me a 15% discount. I said that was not enough. We finally agreed on 25%. That took several weeks and numerous emails from me before it was finally credited to my credit card.
Do not do business with this company.
Every single item I received looked NOTHING like what the picture presented. Order placed at beginning of November as of today (01-24-21) never received entire order. Clothing/boots received of VERY poor quality materials. One dress received was nothing more then a cheap piece of material sewn poorly together with two seams....it resembled a large shapeless bag with arms sewn in. Most disturbing was how every single item did not look like the item presented on their website.
I attempted to per their own rules cancel the order beofre 24 hours were up. They responded saying it was to late completely ignoring my questions as to their own policies for cancellation. I am still waiting to get a 20% credit on part of the order which I doubt I will ever see. DO NOT UNDER ANY CIRCUMSTANCES make a purchase from them. I suspect that their comments on their website from supposed customers that were thrilled with what they received are also FAKE.
We ordered five women's apprael items. All the same size, but 2 were too big, two were two small, and only one fit properly. They don't have any consistency. When we tried to exchange them, their policy is we pay the return shipping to China. Went to Post Office and the charge to send them back was 80% of what we paid.
They then offered us 25% discount to keep them, so we agreed. 4 weeks later, still no refund to our credit card.
Staya way from them. The ad pictures look geat, but the articles were all cheaply made and it is a one-way sale!
Awful business, stay clear. I ordered my wife 4 pairs of socks with seams on the bottom, they are unusable, and a blouse arrived with an ink stain right in the middle of the shirt. When I advised zolucky, they offered 15% off and showed me their policy to return to China at my expense. DO NOT DO BUSINESS WITH THIS SCAM COMPANY OR YOULL REGRET IT LIKE ME.