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Zimmer Chrysler Dodge Jeep Ram

Country United States
State Kentucky
City Florence
Address 1086 Burlington Pike
Phone 1 859-795-2122

Zimmer Chrysler Dodge Jeep Ram Reviews

  • Sep 12, 2021

Do Not buy a car from Zimmer Motors (Chrysler, Jeep, Dodge, Ram) in Florence., KY on Burlington Pike. They are out for every last dime and will even tell you so.

We purchased a used car and they promised to fix an internal trunk latch so we didn’t write it on the “We Owe” because it seemed simple - but did write it on another paper when we financed, thinking that would be good enough for them to keep their word.

We took delivery without it being fixed (with no explanation) because it was Friday night (and they were already 2 days late on the new tires). The salesperson said they would follow up first thing today to make it right. About 2:30 I heard nothing and followed up to get it fixed. The salesperson played stupid then DENIED saying that it would be an easy fix and the sales MANAGER flat out told us they didn’t make enough profit on our car to fix it for us!!! He also said that the other paper we wrote on about it getting fixed was worthless from a legal standpoint. How about that for customer care? Everyone from the salesperson to her manager to even the finance guy who's been there 24 years is CROOKED.

So now we are stuck with an internal cargo latch that is jammed shut and we have to get it fixed on our dime. This is the kind of Integrity that you’ll get from Zimmer motors. Don’t take their word on ANYTHING. Go somewhere else.

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