Very dissatisfied. They are scammers!!! I ordered from them and have never received my product!!!! I've tried calling and emailing MULTIPLE times and they either don't respond or tell me that their supervisor is on a business trip and they cannot answer my questions.
I bought 2 od the eslim vaporizors to assist me with quitting smoking. The first one i liked so i purchased another. After 48 hours it broke. I called zebra smoke and spoke with Joe, who told me to return the damaged item at my cost for a replacement. I did so and I provided tracking as proof. The second one came and was also damaged. I returned that one at my cost as well. After many emails and phone calls with no response until 3 months later, they told me it was past warranty. Ya, its past warrant because they've had them in their possession for over 3 months and now tell me its past warranty. Tracking numbers for both show that they were returned within the 30 day return policy. The man Joe, flat out lied to me. I have sent many emails to them and have saved the ones that they have sent me. I may of well just thrown my money right out the window.
Thay are scammers!! Do not shop with them. They send crap products and don't live by their own warranty policy!!
ZebraSmoke.com Reviews
DONT TRUST THEM!!!
Very dissatisfied. They are scammers!!! I ordered from them and have never received my product!!!! I've tried calling and emailing MULTIPLE times and they either don't respond or tell me that their supervisor is on a business trip and they cannot answer my questions.
I bought 2 od the eslim vaporizors to assist me with quitting smoking. The first one i liked so i purchased another. After 48 hours it broke. I called zebra smoke and spoke with Joe, who told me to return the damaged item at my cost for a replacement. I did so and I provided tracking as proof. The second one came and was also damaged. I returned that one at my cost as well. After many emails and phone calls with no response until 3 months later, they told me it was past warranty. Ya, its past warrant because they've had them in their possession for over 3 months and now tell me its past warranty. Tracking numbers for both show that they were returned within the 30 day return policy. The man Joe, flat out lied to me. I have sent many emails to them and have saved the ones that they have sent me. I may of well just thrown my money right out the window.
Thay are scammers!! Do not shop with them. They send crap products and don't live by their own warranty policy!!