Initially we ordered a 2000 ford f-150 4.6 liter romeo engine from your engine and transmission company on 3/22/17. We were told that we would receive it on the following wednesday which would have been 3/29/17. After multiple phone calls and constantly getting the runaround beginning 3/30/17, we finally received the engine on wednesday, april 5, 2017. As a result of the engine arriving so late the company waived the shipping fee of $160.
Once we received the engine, jeff immediately inspected it and we called the company within the same hour of receiving it and informed them that it was the wrong engine. Also by this time we had had a chance to research the company online and found outscam and bad reviews from other customers that had experienced shipping issues as we had as well as being shipped the wrong engines as we were experiencing also.
Once we informed the company that they had shipped us the wrong engine then they started to dodge our phone calls, constantly leave us on hold and just began to be rude all together toward us. I asked the company what we needed to do in order to return the engine and simply receive a refund and the first thing they did was email us an interchange list for the motor explaining that the motor that they had shipped us would fit our application. Once we received the interchange sheet, we noticed that it was specifying the wrong engine. When i informed them that they had sent me information pertaining to the wrong engine they said that that was the engine that we ordered and they requested the vin # for the truck we were to place the engine in and we complied immediately. However, the engine thet sent us is not the engine that we ordered because we specified that we needed a romeo engine which is vin "w".
They said that they needed to investigate & listen to the phone call when we initially ordered the engine to let me know whether they would swap the engine out for a different one but that we would not be receiving a monetary refund. So i accepted that, and when i called back the following day (4/6/17) to find out the status of returning the engine we would immediately be put on hold and left there indefinitely. They have yet to call me back or respond to my request for a monetary refund or an exchange. They just make you wait until you get frustrated & hope you give up!
I bought a used engine from this online used engine and transmission store. I was sent an engine that was going through a quart of oil every 250 miles and the antifreeze was leaking the whole time too.
I have been arguing with them for 4 months on either repairing this engine or giving the money back. I finally had the shop take the head off to repair it and found that number three cylinder had been cracked the whole time.
They had put a new headgaskit on and sent the motor to me with a cracked cylinder on purpose and now they won't fix the problem.
All I asked was for them to repair it which is in the warranty.
The spark plugs are fouling out so bad they cant even work.
Will lie, cheat, and steal to scam you out of your money and sell you a bogus engine. Been an ongoing battle with this She Devil. Tried to blame my mechanic, lied to me, lied to my bank, just overall scam operation. Check the Reviews all around the Web!
They sell transmissions with water inside and think that fine ! Their answer is they wash their units after they dyno them , that’s bull shit..... These are salvage things they sell , no company in their right mind would take the time to test them. Once they hook you - you are screwed, my advise is the go anywhere else.
Your Engine and Transmission Store Reviews
Initially we ordered a 2000 ford f-150 4.6 liter romeo engine from your engine and transmission company on 3/22/17. We were told that we would receive it on the following wednesday which would have been 3/29/17. After multiple phone calls and constantly getting the runaround beginning 3/30/17, we finally received the engine on wednesday, april 5, 2017. As a result of the engine arriving so late the company waived the shipping fee of $160.
Once we received the engine, jeff immediately inspected it and we called the company within the same hour of receiving it and informed them that it was the wrong engine. Also by this time we had had a chance to research the company online and found outscam and bad reviews from other customers that had experienced shipping issues as we had as well as being shipped the wrong engines as we were experiencing also.
Once we informed the company that they had shipped us the wrong engine then they started to dodge our phone calls, constantly leave us on hold and just began to be rude all together toward us. I asked the company what we needed to do in order to return the engine and simply receive a refund and the first thing they did was email us an interchange list for the motor explaining that the motor that they had shipped us would fit our application. Once we received the interchange sheet, we noticed that it was specifying the wrong engine. When i informed them that they had sent me information pertaining to the wrong engine they said that that was the engine that we ordered and they requested the vin # for the truck we were to place the engine in and we complied immediately. However, the engine thet sent us is not the engine that we ordered because we specified that we needed a romeo engine which is vin "w".
They said that they needed to investigate & listen to the phone call when we initially ordered the engine to let me know whether they would swap the engine out for a different one but that we would not be receiving a monetary refund. So i accepted that, and when i called back the following day (4/6/17) to find out the status of returning the engine we would immediately be put on hold and left there indefinitely. They have yet to call me back or respond to my request for a monetary refund or an exchange. They just make you wait until you get frustrated & hope you give up!
I bought a used engine from this online used engine and transmission store. I was sent an engine that was going through a quart of oil every 250 miles and the antifreeze was leaking the whole time too.
I have been arguing with them for 4 months on either repairing this engine or giving the money back. I finally had the shop take the head off to repair it and found that number three cylinder had been cracked the whole time.
They had put a new headgaskit on and sent the motor to me with a cracked cylinder on purpose and now they won't fix the problem.
All I asked was for them to repair it which is in the warranty.
The spark plugs are fouling out so bad they cant even work.
AVOID! SCAM ARTIST MELISSA!
Will lie, cheat, and steal to scam you out of your money and sell you a bogus engine. Been an ongoing battle with this She Devil. Tried to blame my mechanic, lied to me, lied to my bank, just overall scam operation. Check the Reviews all around the Web!
Company should not be business
They sell transmissions with water inside and think that fine ! Their answer is they wash their units after they dyno them , that’s bull shit..... These are salvage things they sell , no company in their right mind would take the time to test them. Once they hook you - you are screwed, my advise is the go anywhere else.
DO NOT BUY ANYTHING FROM THIS COMPANY.