Yacht Charters International, and by extension Yachts Puerto Rico Charters, Hecht Yeah Charters, Yachts Bahama Charters, TJB Super Yachts, Shelby Bratton, and Juan Vargas, failed to deliver the products/services as agreed. I was charged over $11,000 by Yacht Charters International for a charter that occurred on Friday, May 14, 2021. The agreed upon amount included certain things that were not provided to us to use during our charter. Good faith efforts have since been made to resolve this matter directly with Yacht Charters International; however, Yacht Charters International is unwilling to resolve this matter amicably.
On or about May 6, 2021, a contract was entered into with Hecht Yeah Charters (invoice provided by Yacht Charters International) for a charter to take place on May 14, 2021 and include: 1) Sunseeker, a 82' boat; 2) Sea Fox, a 32' boat; 3) a chef assistant; and 4) two Jet Skis. With a Puerto Rico imposed tax of 11.5%, the total charge was over $11,000, excluding gratuity which was paid at the end of the charter. We were then charged an additional surcharge/transaction charge of 3.5% that was added after the final price was determined and agreed upon to pay by Visa. This surcharge appears to have been in direct violation with Puerto Rico law. (See P.R. Code Ann. tit. 10, §11.)
Neither the Sea Fox or Jet Skis were provided for use as Yacht Charters International agreed, and no substitution was agreed upon or approved. Nevertheless, Yacht Charters International retained the full amount paid including the approximately $3000 charged for the Sea Fox and Jet Skis collectively.
Alleged Procession Violations:
Shelby Bratton, representative of Hecht Yeah Charters and Yacht Charters International, is allegedly in violation of Hecht Yeah Charters' and/ or Yacht Charters International’s Master Agreement for Processing, by threatening we cannot dispute the charge for the Charter through a credit card establishment, despite the fact that Yacht Charters International and Hecht Yeah Charters failed to provide the services/products to which they contractually agreed to deliver. In doing so, Ms. Bratton also threatened legal action should the charge be disputed through our card issuer.
Additionally, after the total amount for the charter was agreed upon, and the contract was executed, Shelby Bratton, on behalf of Hecht Yeah Charters and Yacht Charters International then sent an email conveying that they would require a surcharge on the payment in the amount of 3.5%. Not only is this surcharge allegedly unlawful, it was also likely in direct violation of Yacht Charters International' s processing agreement.
Unfair and Deceptive Practices:
The business entities/names involved in this transaction are numerous and structured in a manner that obfuscates responsibility and accountability. "Yachts Puerto Rico Charters" holds itself out as a valid entity and is the name of the alleged charter company. However, the invoice provided appears to be from an entity called "Yacht Charters International. " Contrary to what is represented on the aforementioned invoice, a Bareboat Charter Agreement from a Puerto Rico entity called "Hecht Yeah Charters” was also provided in relation to this transaction.
Communication related to this transaction included emails that referenced or were associated with even more entities, including, "Yachts Bahama Charters " and "TJB Super Yachts. " It is believed that the different names are used to intentionally cause confusion to the customer and inhibit customers' ability to make an accurate complaint. Shelby Bratton appears to be related to, at minimum, Hecht Yeah Charters, Yachts Puerto Rico Charters, Yacht Charters International, and Yachts Bahama Charters.
Bareboat Charter Agreement for Non-Bareboat Charter:
The contract provided holds itself out to be a Bareboat Charter agreement and is titled, "Bareboat Charter Agreement." The alleged “bare boat charter” by Hecht Yeah Charters did not meet the specific regulations and the distinct elements that must be met in order to have a valid bare boat charter, as required by the U.S. Coast Guard. By entering into this agreement, Hecht Yeah Charters is believed to be engaging in misleading and deceptive behavior to circumvent the law. Hecht Yeah Charters did not provide the charterer the option of selecting the crew or paying them directly, outside of standard gratuity. In fact, Hecht Yeah Charters demanded the "Bareboat Charter Agreement" be executed and payment made "to lock the charter in" before allowing contact with the crew to make arrangements for some of the guest’s dietary restrictions.
At the last minute, and after the terms were agreed upon, just prior to sending the Agreement for execution, Ms. Bratton made modifications to the agreement related to a captain, mate, chef assistant, and fuel. Nevertheless, Ms. Bratton represented that the Agreement, per Puerto Rican code, is a bareboat agreement, and again, it was clearly titled, marked, and identified as, "Bareboat Charter Agreement." Ms. Bratton knew prior to having the documents executed that the terms of the agreement were not in fact consistent with those of a Bareboat Charter Agreement.
Only Half Executed Bareboat Charter Agreement:
Additionally concerning, despite the Agreement by Hecht Yeah Charters stating that the parties are to "set their hands and seals" on the Agreement, Hecht Yeah Charters never actually executed the Agreement. In fact, the Agreement does not even provide for a location on the Bareboat Charter Agreement for Hecht Yeah Charters, Yacht Charters International, the owner of the vessels, or any other party or entity to execute the document. This brings into question the validity of the entire Agreement, and similarly any and all other prior documents also half executed by people in the same or similar position as us.
Yacht Charters International LLC Reviews
Yacht Charters International, and by extension Yachts Puerto Rico Charters, Hecht Yeah Charters, Yachts Bahama Charters, TJB Super Yachts, Shelby Bratton, and Juan Vargas, failed to deliver the products/services as agreed. I was charged over $11,000 by Yacht Charters International for a charter that occurred on Friday, May 14, 2021. The agreed upon amount included certain things that were not provided to us to use during our charter. Good faith efforts have since been made to resolve this matter directly with Yacht Charters International; however, Yacht Charters International is unwilling to resolve this matter amicably.
On or about May 6, 2021, a contract was entered into with Hecht Yeah Charters (invoice provided by Yacht Charters International) for a charter to take place on May 14, 2021 and include: 1) Sunseeker, a 82' boat; 2) Sea Fox, a 32' boat; 3) a chef assistant; and 4) two Jet Skis. With a Puerto Rico imposed tax of 11.5%, the total charge was over $11,000, excluding gratuity which was paid at the end of the charter. We were then charged an additional surcharge/transaction charge of 3.5% that was added after the final price was determined and agreed upon to pay by Visa. This surcharge appears to have been in direct violation with Puerto Rico law. (See P.R. Code Ann. tit. 10, §11.)
Neither the Sea Fox or Jet Skis were provided for use as Yacht Charters International agreed, and no substitution was agreed upon or approved. Nevertheless, Yacht Charters International retained the full amount paid including the approximately $3000 charged for the Sea Fox and Jet Skis collectively.
Alleged Procession Violations:
Shelby Bratton, representative of Hecht Yeah Charters and Yacht Charters International, is allegedly in violation of Hecht Yeah Charters' and/ or Yacht Charters International’s Master Agreement for Processing, by threatening we cannot dispute the charge for the Charter through a credit card establishment, despite the fact that Yacht Charters International and Hecht Yeah Charters failed to provide the services/products to which they contractually agreed to deliver. In doing so, Ms. Bratton also threatened legal action should the charge be disputed through our card issuer.
Additionally, after the total amount for the charter was agreed upon, and the contract was executed, Shelby Bratton, on behalf of Hecht Yeah Charters and Yacht Charters International then sent an email conveying that they would require a surcharge on the payment in the amount of 3.5%. Not only is this surcharge allegedly unlawful, it was also likely in direct violation of Yacht Charters International' s processing agreement.
Unfair and Deceptive Practices:
The business entities/names involved in this transaction are numerous and structured in a manner that obfuscates responsibility and accountability. "Yachts Puerto Rico Charters" holds itself out as a valid entity and is the name of the alleged charter company. However, the invoice provided appears to be from an entity called "Yacht Charters International. " Contrary to what is represented on the aforementioned invoice, a Bareboat Charter Agreement from a Puerto Rico entity called "Hecht Yeah Charters” was also provided in relation to this transaction.
Communication related to this transaction included emails that referenced or were associated with even more entities, including, "Yachts Bahama Charters " and "TJB Super Yachts. " It is believed that the different names are used to intentionally cause confusion to the customer and inhibit customers' ability to make an accurate complaint. Shelby Bratton appears to be related to, at minimum, Hecht Yeah Charters, Yachts Puerto Rico Charters, Yacht Charters International, and Yachts Bahama Charters.
Bareboat Charter Agreement for Non-Bareboat Charter:
The contract provided holds itself out to be a Bareboat Charter agreement and is titled, "Bareboat Charter Agreement." The alleged “bare boat charter” by Hecht Yeah Charters did not meet the specific regulations and the distinct elements that must be met in order to have a valid bare boat charter, as required by the U.S. Coast Guard. By entering into this agreement, Hecht Yeah Charters is believed to be engaging in misleading and deceptive behavior to circumvent the law. Hecht Yeah Charters did not provide the charterer the option of selecting the crew or paying them directly, outside of standard gratuity. In fact, Hecht Yeah Charters demanded the "Bareboat Charter Agreement" be executed and payment made "to lock the charter in" before allowing contact with the crew to make arrangements for some of the guest’s dietary restrictions.
At the last minute, and after the terms were agreed upon, just prior to sending the Agreement for execution, Ms. Bratton made modifications to the agreement related to a captain, mate, chef assistant, and fuel. Nevertheless, Ms. Bratton represented that the Agreement, per Puerto Rican code, is a bareboat agreement, and again, it was clearly titled, marked, and identified as, "Bareboat Charter Agreement." Ms. Bratton knew prior to having the documents executed that the terms of the agreement were not in fact consistent with those of a Bareboat Charter Agreement.
Only Half Executed Bareboat Charter Agreement:
Additionally concerning, despite the Agreement by Hecht Yeah Charters stating that the parties are to "set their hands and seals" on the Agreement, Hecht Yeah Charters never actually executed the Agreement. In fact, the Agreement does not even provide for a location on the Bareboat Charter Agreement for Hecht Yeah Charters, Yacht Charters International, the owner of the vessels, or any other party or entity to execute the document. This brings into question the validity of the entire Agreement, and similarly any and all other prior documents also half executed by people in the same or similar position as us.