Ordered some tailights for my car on May 5/16. After four weeks I received no tracking number. After trying to call the company on numerous occasions I finally got through to some one. They told me on May 23 that the order was back ordered and would not received for three to four weeks more. I was told that the company does not issue tracking numbers and the items were coming from China. I told them to cancell my order. I was told it would take three to four days and I would receive an email confirming that. Never rgot the email nor the refund. I have called four times since then and they tell me the same story, " in three days it will be issued". That was over a month ago. I still have not received my refund nor the parts. Their customer service sucks. Their chat lines suck. They lie to you and never return calls or emails. I will never do business with this company or what ever it is, again. I strongly recommend people to stay away from this company.
Xtralights Reviews
Ordered some tailights for my car on May 5/16. After four weeks I received no tracking number. After trying to call the company on numerous occasions I finally got through to some one. They told me on May 23 that the order was back ordered and would not received for three to four weeks more. I was told that the company does not issue tracking numbers and the items were coming from China. I told them to cancell my order. I was told it would take three to four days and I would receive an email confirming that. Never rgot the email nor the refund. I have called four times since then and they tell me the same story, " in three days it will be issued". That was over a month ago. I still have not received my refund nor the parts. Their customer service sucks. Their chat lines suck. They lie to you and never return calls or emails. I will never do business with this company or what ever it is, again. I strongly recommend people to stay away from this company.