Cannot find any email address or transaction details so that I can get in touch with them to request a stop on this recurrent theft of money from my account. I have no email from them telling me of the item I have supposedly ordered. If someone has any information of these people please let me know.
I received a debit Alert of about $10+ from my savings account on 10th April, 2018, Whereas, I didn't order anything. I can't remember if I have purchased anything from this site or not, that makes them to have my credit card details.
I ordered a Pancake Cooker from an advert on facebook, it was advertised as free just pay for postage.
I placed the order and I was charged $8.90 postage!!! Subsequently XSLuxury took the same amount of money a second time without authorisation a few days later. I contacted them about the second deduction and they refunded that one. But kept the original payment.
I cancelled the card, but XSLuxury continues to try to take money from my card, this has happened a further 3 times since, but because the card was cancelled the transaction didn't go through the following 3 times.
I emailed them at least a half a dozen times to find out why they are continuing to try to take money from my card but they do not respond to my emails. I ask them where is my product but they do not respond or send me it.
It has been 11 weeks now and I still haven't received the Pancake Cooker or had my money refunded.
They are fraudsters, and con artists, I am very disappointed with the service.
I am still waiting for my product. Don't reckon I will get it.
XS Luxury Club Reviews
debit rs 611 every month from my credit card
debit rs 611 every month from my credit card
Cannot find any email address or transaction details so that I can get in touch with them to request a stop on this recurrent theft of money from my account. I have no email from them telling me of the item I have supposedly ordered. If someone has any information of these people please let me know.
I received a debit Alert of about $10+ from my savings account on 10th April, 2018, Whereas, I didn't order anything. I can't remember if I have purchased anything from this site or not, that makes them to have my credit card details.
I ordered a Pancake Cooker from an advert on facebook, it was advertised as free just pay for postage.
I placed the order and I was charged $8.90 postage!!! Subsequently XSLuxury took the same amount of money a second time without authorisation a few days later. I contacted them about the second deduction and they refunded that one. But kept the original payment.
I cancelled the card, but XSLuxury continues to try to take money from my card, this has happened a further 3 times since, but because the card was cancelled the transaction didn't go through the following 3 times.
I emailed them at least a half a dozen times to find out why they are continuing to try to take money from my card but they do not respond to my emails. I ask them where is my product but they do not respond or send me it.
It has been 11 weeks now and I still haven't received the Pancake Cooker or had my money refunded.
They are fraudsters, and con artists, I am very disappointed with the service.
I am still waiting for my product. Don't reckon I will get it.