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Xoom Hearing

Country United States
State Alabama

Xoom Hearing Reviews

  • May 26, 2020

This company took my money on the same day I ordered. A few days later they told me it would be several weeks to ship because of the pandemic. I requested a refund on several occoasions but they failed to refund and failed to respond to several attempts vie 2 different email account and 2 different phone numbers.

They sent a generic email with a customer service phone number. I called several times and always got the same thing, hold for the next available person then after a 15 minute hold, they hang up. This is wire fraud.

  • Apr 9, 2020

charged double

they charged me twice..cannot get a refund and still no hearing aid..I think this fraud and I am mad...

  • Mar 4, 2020

Ordered EV1 hearing aids on Feb. 7, 2020. Received e-mail on Feb. 8 saying they were sold out because of orders over Black Friday and Cyber Monday. They said they would upgrade my order to the EV3 at no extra charge.

Said 1-2 weeks to fill orders. Still not received. Called 888 #, got recording. Now saying Coronavirus is slowing down shipments. Still apologizing and not delivering!

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