11/17/22. I purchased set of headphones (approx $35) in August 2022. The headphones cracked in 2 places, unable to use any longer. Contacted Jessa B from Wyze around 10/27/22. Ticket# 2472074. She apologized and offered to replace headphones. I agreed. But in subsequent days, i backed out of sending me areplacement. I have the email if youd like.
Requesting a full refund. Thats all. They said they would but havent.
I've owned wyze home security cameras, 12 of them, since sometime in 2015-2016. Initially you could pay for a service to extend the video recording length past the default free 10 seconds. - until today. Today I tried to view a video and it said my app wasn't compatible and I should upgrade. I uninstalled the app and installed the most recent version - still can't play a video unless I upgrade to CamPlus and pay a monthly fee for each camera. Nope.
When I purchased these camera I agreed to their terms of service which did NOT include a mandatory monthly fee. How can they just modify those terms on me and demand money - I think that's what is called extortion.
Now I'm waiting to see what the next hostage situation will be for my Wyze fitness band and Wyze light bulbs.
DO NOT BUY ANY PRODUCTS FROM WYZE - they have succumbed to the greed of this world and I'll not be a party to it. The cameras will be disconnected and put in the trash.
Wyze Labs Reviews
11/17/22. I purchased set of headphones (approx $35) in August 2022. The headphones cracked in 2 places, unable to use any longer. Contacted Jessa B from Wyze around 10/27/22. Ticket# 2472074. She apologized and offered to replace headphones. I agreed. But in subsequent days, i backed out of sending me areplacement. I have the email if youd like.
Requesting a full refund. Thats all. They said they would but havent.
I've owned wyze home security cameras, 12 of them, since sometime in 2015-2016. Initially you could pay for a service to extend the video recording length past the default free 10 seconds. - until today. Today I tried to view a video and it said my app wasn't compatible and I should upgrade. I uninstalled the app and installed the most recent version - still can't play a video unless I upgrade to CamPlus and pay a monthly fee for each camera. Nope.
When I purchased these camera I agreed to their terms of service which did NOT include a mandatory monthly fee. How can they just modify those terms on me and demand money - I think that's what is called extortion.
Now I'm waiting to see what the next hostage situation will be for my Wyze fitness band and Wyze light bulbs.
DO NOT BUY ANY PRODUCTS FROM WYZE - they have succumbed to the greed of this world and I'll not be a party to it. The cameras will be disconnected and put in the trash.