I have used their service on my cell phone for so many years and i was very happy with. But all of sudden access number stooped working. I wish they had at least let customers know of their shit down.
Company closed doors over night and took all customers credit balances. I would love to see a class action on them i bet they have the money. I heard they were part of italk. Ceo was listed as:
Recently, I bought $25 worth of minutes. But, for the past two weeks my access number does not work, I called the customer service. No answer. Always get busy signal.
Purchased $100.00 telephone long distance minutes. I had remaining $66.00= 800 minutes usage left as of last phone call on May 15,2016. I was told by customer service that my minutes expired due to inactivity and it says in their agreement terms and conditions posted online. I asked them to confirm and I have been using my account. Why they are calling this inactive account. Response given was that I did not buy more minutes in last six months so remaining balance is lost.
I read those terms and conditions and no where it says activity means purchase more minutes. WQN refuses to either refund my money or reinstate my account so I can continue to use remaining balance.
If you are also a vicim of such fraudulent misleading actions of this company then let's file a class action law suit so that they can not rip off consumer. You may contact me at [email protected].
WQN.com Reviews
Sudden disppearance
I have used their service on my cell phone for so many years and i was very happy with. But all of sudden access number stooped working. I wish they had at least let customers know of their shit down.
Company closed doors over night and took all customers credit balances. I would love to see a class action on them i bet they have the money. I heard they were part of italk. Ceo was listed as:
B. Michael adler
class action opportunity
I am willing to be one of the appellants. Where are you good class action attorneys for some easy money!!!
I lost out also
I am not able to make any calls and their contact numbers are not active. Does anyone know what happened?
My Access number is no more working
Recently, I bought $25 worth of minutes. But, for the past two weeks my access number does not work, I called the customer service. No answer. Always get busy signal.
Purchased $100.00 telephone long distance minutes. I had remaining $66.00= 800 minutes usage left as of last phone call on May 15,2016. I was told by customer service that my minutes expired due to inactivity and it says in their agreement terms and conditions posted online. I asked them to confirm and I have been using my account. Why they are calling this inactive account. Response given was that I did not buy more minutes in last six months so remaining balance is lost.
I read those terms and conditions and no where it says activity means purchase more minutes. WQN refuses to either refund my money or reinstate my account so I can continue to use remaining balance.
If you are also a vicim of such fraudulent misleading actions of this company then let's file a class action law suit so that they can not rip off consumer. You may contact me at [email protected].
they ripped me off too
just heard the division is closed and my $30+ reminder is gone :(
how can this happen in USA?????