My salon has been buying products for WOW WIGS since January 31,2018. The company started off good because they have a well known brand. After purchasing items from this company the wig caps and wig hair length became not true to length and the wig caps were so small they didn’t fit on customers head.
We complains about this and the company would state that we are lieing. This made me furious and the company WOW WIGS seems not to care to fix the situation. Now still trying to work around the problem and give them chance after chance, i order another wig a blonde one with deep wave curls. I received the wig and noticed one again it wasn’t the curl i asked for. I proceeded to wash the wig and then noticed the wig went totally straight.
I contacted the company and they refused to do anything about saying it’s my fault. I’ve been dealing with hit extensions for 10years or more and this is the worst company I’ve ever felt with please don’t shop here it’s not worth your money invest with someone else they are scammers and don’t care about your business they just want your money.
I purchased a wig. Not good product. I paid s&H coming to me, then returning, also. I called, was assured shipping would not be deducted if I paid UPS on this end. My paypal statement arrived, s&h deducted! Now store says s&H billed regardless, per their "policy." I have located others who have been charged illegally. Store policy does not rationalize a charge that is unaccounted for and, I had the assurance from phone customer service. They are digging in. I'm going after them and will not stop until refunded the illegal 3rd shipping cost! They are resolute. I will continue pursuing and reporting them to BBB, Paypal and using social media to discredit them, per my lawyer's advice.
I was trying to buy a wig for my wife from this website. I am in Canada. The final price on the item was $ 67.90. 37.95 for the wig plus 29.95 international shipping.
The website does not specify what currency the final cost is in. US or Canadain. Since I had to provide where I was, I naturally presumed the 67.90 was Canadian dollars.
However, the transaction was declined a couple of times on a $ 75 dollar prepaid Vanilla Visa. I called visa to find out why. They informed me I was being charged $ 94.47 not the $ 67.90 shown on their website. So i callled Wowwigs. They tell me the credit card company, Visa is converting the 67.90 to US dollars.
At this point I realized there is something fishy. The conversion rate of US to Cdn dollar as of Dec 31st 2015 was $ 1 cdn = 0.72 US. There was no way $ 67.90 Cdn would somehow equal 94.47. In fact it is $ 49.01 US.
I called Visa again, they tell they only process whatever amount wowwigs website submitts.
It is not them charging the extra $ 26.57.
This company is ripping people off. I urge anyone thinking of, or having bought an item from them, to recheck how much they were actually charged.
WowWigs.com Reviews
My salon has been buying products for WOW WIGS since January 31,2018. The company started off good because they have a well known brand. After purchasing items from this company the wig caps and wig hair length became not true to length and the wig caps were so small they didn’t fit on customers head.
We complains about this and the company would state that we are lieing. This made me furious and the company WOW WIGS seems not to care to fix the situation. Now still trying to work around the problem and give them chance after chance, i order another wig a blonde one with deep wave curls. I received the wig and noticed one again it wasn’t the curl i asked for. I proceeded to wash the wig and then noticed the wig went totally straight.
I contacted the company and they refused to do anything about saying it’s my fault. I’ve been dealing with hit extensions for 10years or more and this is the worst company I’ve ever felt with please don’t shop here it’s not worth your money invest with someone else they are scammers and don’t care about your business they just want your money.
I purchased a wig. Not good product. I paid s&H coming to me, then returning, also. I called, was assured shipping would not be deducted if I paid UPS on this end. My paypal statement arrived, s&h deducted! Now store says s&H billed regardless, per their "policy." I have located others who have been charged illegally. Store policy does not rationalize a charge that is unaccounted for and, I had the assurance from phone customer service. They are digging in. I'm going after them and will not stop until refunded the illegal 3rd shipping cost! They are resolute. I will continue pursuing and reporting them to BBB, Paypal and using social media to discredit them, per my lawyer's advice.
I was trying to buy a wig for my wife from this website. I am in Canada. The final price on the item was $ 67.90. 37.95 for the wig plus 29.95 international shipping.
The website does not specify what currency the final cost is in. US or Canadain. Since I had to provide where I was, I naturally presumed the 67.90 was Canadian dollars.
However, the transaction was declined a couple of times on a $ 75 dollar prepaid Vanilla Visa. I called visa to find out why. They informed me I was being charged $ 94.47 not the $ 67.90 shown on their website. So i callled Wowwigs. They tell me the credit card company, Visa is converting the 67.90 to US dollars.
At this point I realized there is something fishy. The conversion rate of US to Cdn dollar as of Dec 31st 2015 was $ 1 cdn = 0.72 US. There was no way $ 67.90 Cdn would somehow equal 94.47. In fact it is $ 49.01 US.
I called Visa again, they tell they only process whatever amount wowwigs website submitts.
It is not them charging the extra $ 26.57.
This company is ripping people off. I urge anyone thinking of, or having bought an item from them, to recheck how much they were actually charged.