I only discovered today that this corporation was taking $19.99 per month out of my bank account, via PayPal. Until I looked this company up online, I had no idea what this company even did. I have no memory of ever using this company. The total that has been taken out is $79.96. As I was looking into this company, I saw the many complaints that they have. Most of them sound very similar to mine. This sounds very suspicious.
I signed up for free trial and after I was notified by pal pal that they withdrew money from my account I cancelled the subscription One minute after free trial ended and ask worthpoint for a refund. Melissa O the customer service rep said via email that i was not entitled to a refund So no refund $19.99 stolen from my pay pal acount. They do not give a service that is relevant to yodays prices Their data is very old and not applicable to todays market replacements.com is a much better resource and it's Free. Dont fall for their tricks Bad bad People Stay away They will Rip You Off
2/23/16 signed up for 7 day free trial, used site for one evening. Site very slow, did not provide information I was looking for. Cancelled, received confirmation subscription was cancelled via email. Looked at my credit card account a few days later and saw they billed me for $539.99, annual subscription. I was shocked! First the site makes it appear if you choose the annual subscription choice you save 50% and it is billed in monthly installments. So I called them today, 2/25/16, and spoke to the customer service person. Who informed me of how it works. It is 7 days or 7 lookups! I certainly wasn't aware of that! Oh and once you hit the 7 lookups then a box appears asking you to confirm your subscription, which I don't remember and this seals in your subscription! Ok, but I only used it for one evening. Asked about prorating the fee since did not use it for 7 days. Nope-- once you click that box apparently you are charged the full amount whether you use it or not. I won't be using it because it does not provide information I need. She was very argumentative, demeaning and telling me I was wrong and she could ask a manager to call me and see if we could reach an agreement but this was iffy, might happen, might not. Might get a call might not. I logged back in to the account and it confirms I do not have any subscriptions! I want my money back. That is absolutely absurd they would charge me $539.99 for one evening of browsing!
I made the mistake of trying this companies pathetic excuse for a free trial, they give you seven searches of their so called database over seven days. So essentially one search per a day for a week or seven searches within a couple minutes. I tried this company once, decided to cancel before the seven days were up which worked fine. A month or so later I decided to give it a second try and pay for a month of service. When doing this I signed up with a new email that I planned on switching all my accounts over too. I paid for my first month, tried their service several times over the course of a few days and decided I was done with it. It did not provide the sort of results that I feel were advertised, the eBay completed auctions often showed far more listings than worthpoint did for the same keywords, often worthpoint provided no results at all. Little did I know at the time, I logged in to the worthpoint app that I had previously downloaded, it was still logged into the original account that I first tried the service a month before, this somehow reactivated the old account. At that point I was charged another 20$ without my knowledge. A couple weeks later I finally got around to cancelling what I thought was my only account just to find a week or so later that I'd been charged again on the account that I didn't even know I'd deactivated.
I admit it was partially my mistake but in total I'd been charged 60$ by worthpoint for a few days of actually using their service. I made a request for a refund which was denied by their condescending customer service agent who implied that I'd need to file a complaint with my financial institution which was also denied. I then filed a complaint with the BBB in hopes of getting back the 40 that I never intended on giving them, also got nowhere. I basically called me a liar and said I must have liked their service since I signed up twice and that they don't have to give my money back. This is a tone that is seen very frequently in reviews of this company, they are rude and once you give them money they will refuse to give it back for any reason. Their customer service is almost childish and laughable, once they know you aren't interested in keeping their service, any hopes of having them work with you goes out the window. Rather than as a guesture to keep customers and provide quality service they just refer you to their terms of service and refuse to give up a dime of any money they've taken no matter how little you actually use thier service and how poorly it actually performs.
Like many others here I took advantage of the seven day free trial of Worthpoint services onlly to find out that they continued to bill me after the free trial and it has been impossible to stop the subscription. I think I am going to contact the post office on this one for mail fraud.
Following is a copy of the email I sent to Worthpoint after realizing they had charged me for a subscription and their final reply after I had sent several emails On their site they offer PayPal which is how they charged me.
"Dear Support Team:
I am in my second day of a trial membership. When at your site, it asked me to do something with my subscription so I could see the price. The next thing I know, my account has been charged $19.99. The seven days are not up. I thought I was letting the site know that I was activating my trial subscription not a definite signing up. This is not right. Please refund my $19.99. I cancelled my subscription immediately but it did not say anything about a refund. The trial time is not up.
Thank you for your consideration and prompt attention to this matter."
Worthpoint reply:
Anita B. replied:
Greetings,
We have in fact received every email. During your the registration process you acknowledged our “terms and conditions.” We also forwarded a welcome letter on the date you created your account, reiterating the 7day/7items to research trial, the recurring fee and the effective start date.
When you have reached the 7 items that you can research for free, you are prompted by the pop up box that clearly states that you are activating your paid account. Per our terms and conditions, a credit is not due on this account at this time. The good news is that it has been canceled and will not continue to be billed.
Worthpoint Charged my Credit Card after accepting my unsubscription within 7 days. I filed a dispute with my credit card company.
Part fo Worthpoint's income is derived from attempting to charge customer who, during their 7 day trial period, do not want their services Worth while.
The credit card dispute department said this caller has a complants aginst Worth.
Is Worthpoint that well know on credit card dispute departments that they need only to refer this company as "Worth"
WorthPoint Corporation Reviews
I only discovered today that this corporation was taking $19.99 per month out of my bank account, via PayPal. Until I looked this company up online, I had no idea what this company even did. I have no memory of ever using this company. The total that has been taken out is $79.96. As I was looking into this company, I saw the many complaints that they have. Most of them sound very similar to mine. This sounds very suspicious.
I signed up for free trial and after I was notified by pal pal that they withdrew money from my account I cancelled the subscription One minute after free trial ended and ask worthpoint for a refund. Melissa O the customer service rep said via email that i was not entitled to a refund So no refund $19.99 stolen from my pay pal acount. They do not give a service that is relevant to yodays prices Their data is very old and not applicable to todays market replacements.com is a much better resource and it's Free. Dont fall for their tricks Bad bad People Stay away They will Rip You Off
2/23/16 signed up for 7 day free trial, used site for one evening. Site very slow, did not provide information I was looking for. Cancelled, received confirmation subscription was cancelled via email. Looked at my credit card account a few days later and saw they billed me for $539.99, annual subscription. I was shocked! First the site makes it appear if you choose the annual subscription choice you save 50% and it is billed in monthly installments. So I called them today, 2/25/16, and spoke to the customer service person. Who informed me of how it works. It is 7 days or 7 lookups! I certainly wasn't aware of that! Oh and once you hit the 7 lookups then a box appears asking you to confirm your subscription, which I don't remember and this seals in your subscription! Ok, but I only used it for one evening. Asked about prorating the fee since did not use it for 7 days. Nope-- once you click that box apparently you are charged the full amount whether you use it or not. I won't be using it because it does not provide information I need. She was very argumentative, demeaning and telling me I was wrong and she could ask a manager to call me and see if we could reach an agreement but this was iffy, might happen, might not. Might get a call might not. I logged back in to the account and it confirms I do not have any subscriptions! I want my money back. That is absolutely absurd they would charge me $539.99 for one evening of browsing!
I made the mistake of trying this companies pathetic excuse for a free trial, they give you seven searches of their so called database over seven days. So essentially one search per a day for a week or seven searches within a couple minutes. I tried this company once, decided to cancel before the seven days were up which worked fine. A month or so later I decided to give it a second try and pay for a month of service. When doing this I signed up with a new email that I planned on switching all my accounts over too. I paid for my first month, tried their service several times over the course of a few days and decided I was done with it. It did not provide the sort of results that I feel were advertised, the eBay completed auctions often showed far more listings than worthpoint did for the same keywords, often worthpoint provided no results at all. Little did I know at the time, I logged in to the worthpoint app that I had previously downloaded, it was still logged into the original account that I first tried the service a month before, this somehow reactivated the old account. At that point I was charged another 20$ without my knowledge. A couple weeks later I finally got around to cancelling what I thought was my only account just to find a week or so later that I'd been charged again on the account that I didn't even know I'd deactivated.
I admit it was partially my mistake but in total I'd been charged 60$ by worthpoint for a few days of actually using their service. I made a request for a refund which was denied by their condescending customer service agent who implied that I'd need to file a complaint with my financial institution which was also denied. I then filed a complaint with the BBB in hopes of getting back the 40 that I never intended on giving them, also got nowhere. I basically called me a liar and said I must have liked their service since I signed up twice and that they don't have to give my money back. This is a tone that is seen very frequently in reviews of this company, they are rude and once you give them money they will refuse to give it back for any reason. Their customer service is almost childish and laughable, once they know you aren't interested in keeping their service, any hopes of having them work with you goes out the window. Rather than as a guesture to keep customers and provide quality service they just refer you to their terms of service and refuse to give up a dime of any money they've taken no matter how little you actually use thier service and how poorly it actually performs.
Like many others here I took advantage of the seven day free trial of Worthpoint services onlly to find out that they continued to bill me after the free trial and it has been impossible to stop the subscription. I think I am going to contact the post office on this one for mail fraud.
Following is a copy of the email I sent to Worthpoint after realizing they had charged me for a subscription and their final reply after I had sent several emails On their site they offer PayPal which is how they charged me.
"Dear Support Team:
I am in my second day of a trial membership. When at your site, it asked me to do something with my subscription so I could see the price. The next thing I know, my account has been charged $19.99. The seven days are not up. I thought I was letting the site know that I was activating my trial subscription not a definite signing up. This is not right. Please refund my $19.99. I cancelled my subscription immediately but it did not say anything about a refund. The trial time is not up.
Thank you for your consideration and prompt attention to this matter."
Worthpoint reply:
Anita B. replied:
Greetings,
We have in fact received every email. During your the registration process you acknowledged our “terms and conditions.” We also forwarded a welcome letter on the date you created your account, reiterating the 7day/7items to research trial, the recurring fee and the effective start date.
When you have reached the 7 items that you can research for free, you are prompted by the pop up box that clearly states that you are activating your paid account. Per our terms and conditions, a credit is not due on this account at this time. The good news is that it has been canceled and will not continue to be billed.
Worthpoint Charged my Credit Card after accepting my unsubscription within 7 days. I filed a dispute with my credit card company.
Part fo Worthpoint's income is derived from attempting to charge customer who, during their 7 day trial period, do not want their services Worth while.
The credit card dispute department said this caller has a complants aginst Worth.
Is Worthpoint that well know on credit card dispute departments that they need only to refer this company as "Worth"