I ordered a Honda generator from WiseSales on May 14 and have not received the product. I cancelled the order at the end of September. I did not receive a cancellation email and have not received my refund to my credit card.
I have talked to the company several times between May and September and I was always told the generator was back ordered by Honda and that the website sold too many and it would take awhile to get to us. I contacted HONDA today and asked if Wisesales is an approved distributer of their products, and they are. But the generators have not been back ordered! Obviously were lying.
CAPITALONE credit card would not help me with this dispute because I did not receive a cancellation email or receipt. Not sure how I can give them somehting I did not receive, but they are refusing assistance.
It was paid through Amazon Pay to Wisesales, AMAZON refused to help me because they are a third party payer and Wisesales did not give them the right to look at these payments. Amazon claims that they should not of charged my card until it was shipped. Interesting that wisesales "accidently" sent us a shipment confirmation email so they would get their money.
I have sent several emails to Wisesales with no contact. Website and phone are down.
Ordered 2 shindaiwa power broom refills and never received nor a reply as I ordered from here several times and always received my order and tracking number but this time nothing out $400.00
I purchased a Honda boat motor on July 11, 2015 for $950. I still have not received the item after 4 months and counting. I called them three times and get the same run-around. Oh, out of our control, we are waiting for the ship. They promised a delivery in early August but the date changes every time I call. Today, their phone rings busy all the time with no answer. I suspect I will never see my motor or my money again.
I wish I had researched this company as I usually do before making a large purchase. Ordered a salt spreader back in August. Wise Sales took my money immeditately from my debit card.
They kept telling me it was on backorder from the manufacturer. I finally cancelled the order. Two months later I still have not received a credit. Every time I called they had some excuse, it was the holiday weekend, it will be 7-10 days, blah blah blah.
I now have had to dispute the charge with my bank. I can't believe they continue to get away with this business practice. Totally unacceptable! Do not buy anything from these guys! They need to be shut down!
I ordered a Honda lawnmower in August and was assured of delivery in one week. After a week and a half, with no contact from Wise, I enquired and was told it would be one more week. After that time had expired I called again and was told by a woman that they did not have the item in stock and did not know when they would receive it. I then cancelled the order and requested full refund which she agreed to process.
Now - 60 days later - there is still no refund on my credit card. I have refused the charge with the CC company and have attempted to call Wise on two different phone numbers, neither of which answers now. Clearly, this organization is a scam and should be shutdown and have their website taken down.
Ordered a new Honda mower June 30th. They said it was in stock. Never was. I kept calling back a there was always some excuse. After waiting almost 60 days I cancelled order as when I called they said the number had been disconnected. Now tring to get my money back through credit card dispute. Don't do any business with this company!
WiseSales Reviews
DO NOT ORDER FROM THIS COMPANY OR WEBSITE.
I ordered a Honda generator from WiseSales on May 14 and have not received the product. I cancelled the order at the end of September. I did not receive a cancellation email and have not received my refund to my credit card.
I have talked to the company several times between May and September and I was always told the generator was back ordered by Honda and that the website sold too many and it would take awhile to get to us. I contacted HONDA today and asked if Wisesales is an approved distributer of their products, and they are. But the generators have not been back ordered! Obviously were lying.
CAPITALONE credit card would not help me with this dispute because I did not receive a cancellation email or receipt. Not sure how I can give them somehting I did not receive, but they are refusing assistance.
It was paid through Amazon Pay to Wisesales, AMAZON refused to help me because they are a third party payer and Wisesales did not give them the right to look at these payments. Amazon claims that they should not of charged my card until it was shipped. Interesting that wisesales "accidently" sent us a shipment confirmation email so they would get their money.
I have sent several emails to Wisesales with no contact. Website and phone are down.
They need to be taken to court!
Ordered 2 shindaiwa power broom refills and never received nor a reply as I ordered from here several times and always received my order and tracking number but this time nothing out $400.00
I purchased a Honda boat motor on July 11, 2015 for $950. I still have not received the item after 4 months and counting. I called them three times and get the same run-around. Oh, out of our control, we are waiting for the ship. They promised a delivery in early August but the date changes every time I call. Today, their phone rings busy all the time with no answer. I suspect I will never see my motor or my money again.
I wish I had researched this company as I usually do before making a large purchase. Ordered a salt spreader back in August. Wise Sales took my money immeditately from my debit card.
They kept telling me it was on backorder from the manufacturer. I finally cancelled the order. Two months later I still have not received a credit. Every time I called they had some excuse, it was the holiday weekend, it will be 7-10 days, blah blah blah.
I now have had to dispute the charge with my bank. I can't believe they continue to get away with this business practice. Totally unacceptable! Do not buy anything from these guys! They need to be shut down!
I ordered a Honda lawnmower in August and was assured of delivery in one week. After a week and a half, with no contact from Wise, I enquired and was told it would be one more week. After that time had expired I called again and was told by a woman that they did not have the item in stock and did not know when they would receive it. I then cancelled the order and requested full refund which she agreed to process.
Now - 60 days later - there is still no refund on my credit card. I have refused the charge with the CC company and have attempted to call Wise on two different phone numbers, neither of which answers now. Clearly, this organization is a scam and should be shutdown and have their website taken down.
Ordered a new Honda mower June 30th. They said it was in stock. Never was. I kept calling back a there was always some excuse. After waiting almost 60 days I cancelled order as when I called they said the number had been disconnected. Now tring to get my money back through credit card dispute. Don't do any business with this company!