I CAN'T DO BUSINESS WITH AN UNPREDICTABLE BUSINESS! Where to start, my problem with this business after dealing with them after a few months is that it is completely incompetent. The lack of follow thru and lack of respect from management down to representatives is outrageous, and I wonder how they get thru the day ( if you tell someone I will call you back, or get information for you; do so! ) I should have been weary of them since online reviews under their old LLC Wireless Corner Screamed rip off! and horrible service. After digitally filling out paper work and acquiring an account then all hell broke loose, I acquired 133 dollars in fees for two transactions equalling 90 dollars and demanded I pay and would be compensated for it, until I spoke to a rude and incompetent regional manager named mustafa who denied me contact information to the owner. After settling the issue at hand they were approved to pay one of the penalties which took over a month, and mustafa tried to speak to me like I was an employee of his ( no, no!). I asked for documentation stating I am closing all account in good standing with a zero balance and no balances due, and received an answer that I took as " he will get to it when he does" and ask him how long does it take to type a doc. Then today I receive NEW LOG-IN information for my new mobile bill payment portal, I called and asked if my account is closed and why am I receiving Login information for a new portal a week after they were supposedly closed and that I did not authorized. NO ONE KNOWS ANYTHING IN THAT PLACE. Save yourself endless phone calls and words they can not keep. I compare this place to a used car dealership all their products are shinny on the outside but truly lemons internally .
Wireless Shop Reviews
I CAN'T DO BUSINESS WITH AN UNPREDICTABLE BUSINESS! Where to start, my problem with this business after dealing with them after a few months is that it is completely incompetent. The lack of follow thru and lack of respect from management down to representatives is outrageous, and I wonder how they get thru the day ( if you tell someone I will call you back, or get information for you; do so! ) I should have been weary of them since online reviews under their old LLC Wireless Corner Screamed rip off! and horrible service. After digitally filling out paper work and acquiring an account then all hell broke loose, I acquired 133 dollars in fees for two transactions equalling 90 dollars and demanded I pay and would be compensated for it, until I spoke to a rude and incompetent regional manager named mustafa who denied me contact information to the owner. After settling the issue at hand they were approved to pay one of the penalties which took over a month, and mustafa tried to speak to me like I was an employee of his ( no, no!). I asked for documentation stating I am closing all account in good standing with a zero balance and no balances due, and received an answer that I took as " he will get to it when he does" and ask him how long does it take to type a doc. Then today I receive NEW LOG-IN information for my new mobile bill payment portal, I called and asked if my account is closed and why am I receiving Login information for a new portal a week after they were supposedly closed and that I did not authorized. NO ONE KNOWS ANYTHING IN THAT PLACE. Save yourself endless phone calls and words they can not keep. I compare this place to a used car dealership all their products are shinny on the outside but truly lemons internally .