I ordered a wig and what I received didn't even come close to what I ordered and it wasn't human hair as I ordered. I contacted the company to get approval for a return.
After now 4 e-mail exchanges, they are trying to get me to accept a 10% refund and to keep the item because they say it's too expensive to ship it back to China. Why would I accept only 10% refund of my $200 and keeping the item which I have no intention of wearing? Order at your own risk and don't be surprised when you lose your money and hate what they sent you!!!!!!!!
NO HONOR AMONG THIEVES, AND THIEVES THEY ARE !!!” - I purchased 2 wigs. Totally misrepresented! 3 weeks and at least 10 requests for a return address so I could send them back. Just wanted them to honor their companys return policy. No honor among thieves. AND THESE PEOPLE ARE THIEVES!!
I made the mistake of purchasing a wig from WIGSWAY online. Although I still don't have an address for them to return the merchandise, their service@wigsway turned out to be nothing but harrassment, lies, manipulation, and them trying to make you feel like YOU did something wrong.
The wig is substandard quality, the wrong color and not even the style I selected. The cost was $75.00 including shipping. I thought I was getting a nice wig, but guess again. While their internet website looks legitimate, DON"T purcahse from them. DON'T be fooled. They offered me a $15 refund which I rejected.
I just want to get the word out that no one should ever buy from this company. I'm going to every place I can and try my best to get the word out that this company is not legitimate and knows nothing about customer service. Actually, now that I think about it they aren't really interested in customer service, only getting your money and then giving you the run around.
Wigsway Reviews
This company is in China. They ship from China.
I ordered a wig and what I received didn't even come close to what I ordered and it wasn't human hair as I ordered. I contacted the company to get approval for a return.
After now 4 e-mail exchanges, they are trying to get me to accept a 10% refund and to keep the item because they say it's too expensive to ship it back to China. Why would I accept only 10% refund of my $200 and keeping the item which I have no intention of wearing? Order at your own risk and don't be surprised when you lose your money and hate what they sent you!!!!!!!!
NO HONOR AMONG THIEVES, AND THIEVES THEY ARE !!!” - I purchased 2 wigs. Totally misrepresented! 3 weeks and at least 10 requests for a return address so I could send them back. Just wanted them to honor their companys return policy. No honor among thieves. AND THESE PEOPLE ARE THIEVES!!
I made the mistake of purchasing a wig from WIGSWAY online. Although I still don't have an address for them to return the merchandise, their service@wigsway turned out to be nothing but harrassment, lies, manipulation, and them trying to make you feel like YOU did something wrong.
The wig is substandard quality, the wrong color and not even the style I selected. The cost was $75.00 including shipping. I thought I was getting a nice wig, but guess again. While their internet website looks legitimate, DON"T purcahse from them. DON'T be fooled. They offered me a $15 refund which I rejected.
I just want to get the word out that no one should ever buy from this company. I'm going to every place I can and try my best to get the word out that this company is not legitimate and knows nothing about customer service. Actually, now that I think about it they aren't really interested in customer service, only getting your money and then giving you the run around.