If I could give Weebly and Square 0/ 5 stars I would, my experience has been completely savage.
Back in September 2020 my website was completely down due to a "bug" within weebly. I tried to contact customer service, got the run around quite a bit because the customer service access continues to send you to square instead of weebly.
I was finally able to contact someone. I was told that when the "bug" was resolved I would get contacted by them. January/Feburary of 2021 I finally discover that the bug had been resolved but I had never heard back. I did email them multiple times and after the first couple they stoped responding to my emails even though I was completely unable to run my home business with my website down. I had my own domain which was locked and the bug within their site also prevented me from moving to another web host.
Last week 2/7 since I was finally able to start runing my business again I tried to start uploading my products. I was unable to do so due to a new updated restriction where I would have to update to a better plan.I was ultimatly ok with that. It would not let me do so from the device I use to operate my website from. I did so on a computer, and the upgrade did not get applied to my website but started or was applied to a new unpublished website without the option to repair or transfer.
Tried to contact customer service again and just like last time, was only ever able to get in contact with Square/ not weebly. And square generally only has texting which is awful as it is. I was disconnected several times and honestly was getting very irate, I was frustrated at their complete lack of empathy and lack of availability. I spent over 4 hours just trying to get a hold of the right person. After 6 months of having to peicemeal my business without the use of my website.
I ultimatly cancelled that service later the same day. I have yet to recieve a refund which at this point is all I want. I have cancelled my website with them, and moved my domain.
What I want the company to do is just refund me the $158 dollars for the service I paid for. AND update their website to make it easier to contact them, because if it happened to me there are definitly others out there having the same issue. Phone numbers, emails and contact info should be very clear. Hours of operation should be very clear. Payments through paypal is great but the contact info paypal has for customers to reach you needs to be accurate because I tried that avenue as well and the link they send you automatically brings you back to Square not Weebly. Square should not be the only person you are able to contact and then get told by them that its a weebly problem and I need to contact them: did they not realize that I knew that and that was what I was trying to do? But their website is very confusing.
I upgraded my weebly account to starter. The package said 5.00$ for six months. Then I got charged 29.99$ in one transaction. But I was OK with it. What I don't understand is why package prices differ from the website app to the desktop site. OK I logged in and accidently pressed the delete site button. It gave me an error so I ignored it. To make things even more ridiculous is that I did not get my member upgrades like my own domain name. After playing around a bit my site got deleted and I did not get my credit back like they promised.
Hello, my name is Charles Fitch. Weebly.com Weebly Inc, and the following individual and founder from Penn State David Rusenko has accused me of social security fraud and also drug abuse on a website called chuckfitchsocialsecurityscam.weebly.com that they refuse to pull. I have a recorded phone conversation of someone in their so called security department that I spoke with regarding the site and that indivudal made up so many excuses not to pull the page it wasn't funny. The web page in question lists my date of birth, my photo and my address. I believe the person(s) also responsible for this is Joseph Demarco top rated ebay motors seller ebay id Hubcapjoes and also Jason Decnaio of Oviedo Florida who is alledgedly responsible for filling out fake magazine subscriptions in my name and having them sent to my home address.
Here is a recording of the phone conversation I had with the person at Weebly who flat out refused to pull the violating web page. This call was recoded Aug 4th of 2014 and this evidence has been sent to my lawyer.
Phone recording proof that Weebly is involved in defaming people!
I will be persuing this matter swiftly against the following people that run Weebly David Rusenko, Chris Fanini, and Dan Veltri. Weebly is privately funded by Sequoia Capital, Baseline Ventures, Ron Conway, and Y Combinator.
Because I was a user of Weebly at one time, these individuals violated their own privacy policy on me by revealing my private information on their web pages. They were emailed dozens of times and asked to remove the page but they refused, stating that they wanted a court order to remove it. They have slandered and defamed me and caused irreparable harm to me and my reputation. I am not on social security and never have been so the page paints me in a false light and the fact that they refuse to remove it now makes them responsible for damages.
These individuals that run Weebly Inc, Weebly.com are dishonest people and the people that fund them shoud pull out and stop funding these irresponsible kids. I will ask for damages for everyday that this webpage has been up. I also urge everyone that if you use Weebly for whatever reason to cancel your account and never use them again.
Weebly, Inc. Reviews
If I could give Weebly and Square 0/ 5 stars I would, my experience has been completely savage.
Back in September 2020 my website was completely down due to a "bug" within weebly. I tried to contact customer service, got the run around quite a bit because the customer service access continues to send you to square instead of weebly.
I was finally able to contact someone. I was told that when the "bug" was resolved I would get contacted by them. January/Feburary of 2021 I finally discover that the bug had been resolved but I had never heard back. I did email them multiple times and after the first couple they stoped responding to my emails even though I was completely unable to run my home business with my website down. I had my own domain which was locked and the bug within their site also prevented me from moving to another web host.
Last week 2/7 since I was finally able to start runing my business again I tried to start uploading my products. I was unable to do so due to a new updated restriction where I would have to update to a better plan.I was ultimatly ok with that. It would not let me do so from the device I use to operate my website from. I did so on a computer, and the upgrade did not get applied to my website but started or was applied to a new unpublished website without the option to repair or transfer.
Tried to contact customer service again and just like last time, was only ever able to get in contact with Square/ not weebly. And square generally only has texting which is awful as it is. I was disconnected several times and honestly was getting very irate, I was frustrated at their complete lack of empathy and lack of availability. I spent over 4 hours just trying to get a hold of the right person. After 6 months of having to peicemeal my business without the use of my website.
I ultimatly cancelled that service later the same day. I have yet to recieve a refund which at this point is all I want. I have cancelled my website with them, and moved my domain.
What I want the company to do is just refund me the $158 dollars for the service I paid for. AND update their website to make it easier to contact them, because if it happened to me there are definitly others out there having the same issue. Phone numbers, emails and contact info should be very clear. Hours of operation should be very clear. Payments through paypal is great but the contact info paypal has for customers to reach you needs to be accurate because I tried that avenue as well and the link they send you automatically brings you back to Square not Weebly. Square should not be the only person you are able to contact and then get told by them that its a weebly problem and I need to contact them: did they not realize that I knew that and that was what I was trying to do? But their website is very confusing.
I upgraded my weebly account to starter. The package said 5.00$ for six months. Then I got charged 29.99$ in one transaction. But I was OK with it. What I don't understand is why package prices differ from the website app to the desktop site. OK I logged in and accidently pressed the delete site button. It gave me an error so I ignored it. To make things even more ridiculous is that I did not get my member upgrades like my own domain name. After playing around a bit my site got deleted and I did not get my credit back like they promised.
Hello, my name is Charles Fitch. Weebly.com Weebly Inc, and the following individual and founder from Penn State David Rusenko has accused me of social security fraud and also drug abuse on a website called chuckfitchsocialsecurityscam.weebly.com that they refuse to pull. I have a recorded phone conversation of someone in their so called security department that I spoke with regarding the site and that indivudal made up so many excuses not to pull the page it wasn't funny. The web page in question lists my date of birth, my photo and my address. I believe the person(s) also responsible for this is Joseph Demarco top rated ebay motors seller ebay id Hubcapjoes and also Jason Decnaio of Oviedo Florida who is alledgedly responsible for filling out fake magazine subscriptions in my name and having them sent to my home address.
Here is a recording of the phone conversation I had with the person at Weebly who flat out refused to pull the violating web page. This call was recoded Aug 4th of 2014 and this evidence has been sent to my lawyer.
http://www.ebayisajokevideo.com/recorded-phone-evidence-of-weebly-and-jason-decanios-page-accusing-ebayisajoke-of-disability-fraud_e2fea6a45.html
my Video Website:
Phone recording proof that Weebly is involved in defaming people!
I will be persuing this matter swiftly against the following people that run Weebly David Rusenko, Chris Fanini, and Dan Veltri. Weebly is privately funded by Sequoia Capital, Baseline Ventures, Ron Conway, and Y Combinator.
Because I was a user of Weebly at one time, these individuals violated their own privacy policy on me by revealing my private information on their web pages. They were emailed dozens of times and asked to remove the page but they refused, stating that they wanted a court order to remove it. They have slandered and defamed me and caused irreparable harm to me and my reputation. I am not on social security and never have been so the page paints me in a false light and the fact that they refuse to remove it now makes them responsible for damages.
These individuals that run Weebly Inc, Weebly.com are dishonest people and the people that fund them shoud pull out and stop funding these irresponsible kids. I will ask for damages for everyday that this webpage has been up. I also urge everyone that if you use Weebly for whatever reason to cancel your account and never use them again.