My boyfriend and I are photographers and had moved into a new location! We thought signing up for this site would help with the Marketing of our business. It only wasted our time and our money. We signed up for it in the spring and in August had gotten nothing after spending hours writing and sending out countless email. We were planning on moving to Hawaii in the winter and I looked on their site to see if would be beneficial to keep the site. It was not. So I emailed the company asking to deactivate my account. Jessica said it would be $150 to deactivate the account. I said I wanted to deactivate it. She wrote me another emailing saying that it would be $150 to deactivate the account prior to the 12 month membership. I again said I wanted to deactivate our account. She then sent me an email saying another option was to use Wedding.com for 3 more months then if we still didn't want it to contact them! Do they not understand that we are moving and did not want to use Wedding.com anymore! I told them 3 times to deactivate the account! It is a scam and this company needs to be exposed and future venders need to be warned! It is not right that I spent all this money that I got nothing in return for!
I was told by this company that I would be able to have couples that are getting married see my quote for their wedding cake.The company assured me that they get 100's of brides looking for vendors.For the first month there were no weddings in my area as far as they say. I questioned them about this and they asured me that there will be. Well here we are in month two and stil nothing. I have emailed this company numerous times about this and never get an email back. I told them I wanted to deactivate my accont, and they still took the 44.00 from my account. Why should I pay for a service that gives me nothing in return.
Wanted to try this site out as an experiment, and although the site looks slick and professional I had a difficult time figuring out how the charging works. It's easy to see what they charge as their plans are very plain to see--but it's not easy at all to find out exactly what a 'credit' or 'credits' actually buys you... and frankly I'm still not sure.
In the absence of any pricing information I finally 'sent' a test email to a random couple which brought up an error message saying it needed '3 Credits' to contact them. Fair enough I thought, for $50 I'll get to approach 16 or so brides and see what happens.
The problem of course is that buried deep in the Terms and Conditions is that it's a 12 month 'membership'... no trial period, no cancelation, you're SOL if you don't like it for any reason.
My fault for not reading the small print when the page popped up, but how many of us really ever do that? Any reputable business that is confident in their ability to generate you bookings would make it plain that they operate on a membership basis, and that if you sign up it's for a year, there is no cancelation possible. They would also print their pricing plainly too--not simply the amount they charge you.
Of course when I requested a cancelation, I was told they wouldn't do it! (what?? I can't cancel out of service I haven't yet had??) and it was then I realized this was an ongoing charge ($600 a year) that will auto renew every year unless I cancel it in writing. And I'll bet they don't take any notice of that either.
I have tried contacting the credit card company and although they tried to get wedding.com on the phone of course it's only a voicemail box and they 'will call you back'. Riiiight.
So Visa can't do much to help. So I have now contacted my lawyer and on principle, I will pursue this company until I get my cancellation. It will end up costing me more than the $600 a year membership, but now I don't care; I will also pursue them for my costs too.
I want these people exposed for the dishonest, disingenuous way they do business and I want other potential vendors warned. Wedding.com is sharp business practice at it's worst, and I'm now so angry and feeling so ripped off I am going to post this message on every available piece of media I possibly can. In the meantime I'll see what my lawyer says.
Incidentally, of the few leads I did try and connect with--nada.
CHECK OUT THE OTHER REVIEWS AND/OR GOOGLE THESE PEOPLE AND SEE IF I'M RIGHT
Wedding.com Reviews
Do not sign up for Wedding.com! It is a scam!
My boyfriend and I are photographers and had moved into a new location! We thought signing up for this site would help with the Marketing of our business. It only wasted our time and our money. We signed up for it in the spring and in August had gotten nothing after spending hours writing and sending out countless email. We were planning on moving to Hawaii in the winter and I looked on their site to see if would be beneficial to keep the site. It was not. So I emailed the company asking to deactivate my account. Jessica said it would be $150 to deactivate the account. I said I wanted to deactivate it. She wrote me another emailing saying that it would be $150 to deactivate the account prior to the 12 month membership. I again said I wanted to deactivate our account. She then sent me an email saying another option was to use Wedding.com for 3 more months then if we still didn't want it to contact them! Do they not understand that we are moving and did not want to use Wedding.com anymore! I told them 3 times to deactivate the account! It is a scam and this company needs to be exposed and future venders need to be warned! It is not right that I spent all this money that I got nothing in return for!
WARNING: WEDDING.COM IS A SCAM!!
I was told by this company that I would be able to have couples that are getting married see my quote for their wedding cake.The company assured me that they get 100's of brides looking for vendors.For the first month there were no weddings in my area as far as they say. I questioned them about this and they asured me that there will be. Well here we are in month two and stil nothing. I have emailed this company numerous times about this and never get an email back. I told them I wanted to deactivate my accont, and they still took the 44.00 from my account. Why should I pay for a service that gives me nothing in return.
Wanted to try this site out as an experiment, and although the site looks slick and professional I had a difficult time figuring out how the charging works. It's easy to see what they charge as their plans are very plain to see--but it's not easy at all to find out exactly what a 'credit' or 'credits' actually buys you... and frankly I'm still not sure.
In the absence of any pricing information I finally 'sent' a test email to a random couple which brought up an error message saying it needed '3 Credits' to contact them. Fair enough I thought, for $50 I'll get to approach 16 or so brides and see what happens.
The problem of course is that buried deep in the Terms and Conditions is that it's a 12 month 'membership'... no trial period, no cancelation, you're SOL if you don't like it for any reason.
My fault for not reading the small print when the page popped up, but how many of us really ever do that? Any reputable business that is confident in their ability to generate you bookings would make it plain that they operate on a membership basis, and that if you sign up it's for a year, there is no cancelation possible. They would also print their pricing plainly too--not simply the amount they charge you.
Of course when I requested a cancelation, I was told they wouldn't do it! (what?? I can't cancel out of service I haven't yet had??) and it was then I realized this was an ongoing charge ($600 a year) that will auto renew every year unless I cancel it in writing. And I'll bet they don't take any notice of that either.
I have tried contacting the credit card company and although they tried to get wedding.com on the phone of course it's only a voicemail box and they 'will call you back'. Riiiight.
So Visa can't do much to help. So I have now contacted my lawyer and on principle, I will pursue this company until I get my cancellation. It will end up costing me more than the $600 a year membership, but now I don't care; I will also pursue them for my costs too.
I want these people exposed for the dishonest, disingenuous way they do business and I want other potential vendors warned. Wedding.com is sharp business practice at it's worst, and I'm now so angry and feeling so ripped off I am going to post this message on every available piece of media I possibly can. In the meantime I'll see what my lawyer says.
Incidentally, of the few leads I did try and connect with--nada.
CHECK OUT THE OTHER REVIEWS AND/OR GOOGLE THESE PEOPLE AND SEE IF I'M RIGHT