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WebAct


Country United States
State Colorado
City Denver
Address 10200 E Girard Ave C-247.
Phone (855) 697-4336
Website https://www.webact.com/

WebAct Reviews

  • Aug 30, 2017

I'VE NEVER HEARD OF THIS BEFORE!

I applied for a position with WebAct out of pure curiosity (currently employed) and was offered an interview. After lots of last-minute research, I decided I just wasn't interested in the position they posted online.

Respectfully, I canceled hours beforehand. Immediately, I got a call followed by a text message asking why I canceled (mind you I've only communicated with this person via email). I was shocked he would text me without permission in such a aggressive way, but I felt bad for canceling without providing a proper explanation, so I replied HONESTLY to his text - and was quickly insulted.

I said "honestly, I just wasn't that excited about the position compared to others I'm considering". Now, I could have worded this better. But, I was at work, and felt I could be short because it was a TEXT MESSAGE (Also, I was a bit offended that they sent me a text instead of an email like before).

I was about to ask if he could tell me more about the positoin. But, his fast reply showed me I made a good decision by canceling.* His response, "Ok, definitely don't want someone with that attitude coming in. Best of luck!."

A simple okay thanks would have been sufficient. But, he felt the need to insult me. I can see how my response could've been taken offensively, maybe I made it seem like his job posting was bellow par.

Nevertheless, as a business owner, you don't get to talk like that. Customer service should kick in. Instead, I felt like I was talking to an upset child. I don't want to mention what the following texts said because I was upset too and basically told him to f*** off, my feelings were hurt and my personal space was invaded. He sent me text after text and never apologized (I finally blocked him).

The point is, when I am at work, a customer could curse at me to my face and I would say "Thank you, but can you please not do that". I would try to act professionally.

A) Don't randomly text applicants without permission

B) Don't get hurt if they aren't DYING to work for you

It seems like you're having issues keeping or finding people to work for you OR I just have a really nice resume. Either way, not a good way to attract people.

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