Hello approximately 5 months ago my mother and I leased a Mazda CX5 2016 from Wayne Mazda NJ . I went through my paperwork and did not have the correct contract. I went to the car dealer to receive a quote on a 2014 pathfinder. We owe approximately 10,700 on the vehicle. I decided to traded in to acquire a fuel efficient car. I went to a Mazda dealer near my home. The dealer quoted a trade off of approximately 13,000 for the pathfinder. I agreed to put the positive equity towards a cx-5 lease. I opted for the 2017 cx5. I left the dealer that day with the car.
After I went home with the car which happened on Friday 4/28/17 I felt the payments were high for the vehicle (2017 madzda cx5 with monthly payments of 497). I spent the Saturday with the car and went to the dealer on Sunday but they were closed. I returned on Monday after work. I met with the manager of the dealer and he stated that his policy to return a car is 24 hours which his salesperson never stated this to us. I explained they were closed on Sunday and his sales rep never mentioned the policy. I stated that the numbers don't add up financially. He threatened me and stated that basically I could not give the car back and needed to decide if not I will have 2 cars to my name. I then told them I will go with the older model (2016 cx5) if the payments were cheaper. They drafted a contract stating 437 a month. My mother signed and we left without a copy as the finance manager and general manager stated that it had to be done the following day. After reviewing the contract the inflation in prices for the vehicles is obvious. I have 3 separate contracts and all have different inflation in prices. How can a 2017 model be only $200 less than a 2016?
We saw some nice used cars online at this dealership. We went to look at them and found the perfect car. The salesman said there was not much room to come down in price. We went inside to negotiate, and he brought over his sales manager. The sales manager said since it is the end of the month they want to move cars to make their quota, I asked what he could do on the price of the car. He said he could take $1500 off, possibly $2000. I told him I needed to speak with my husband and we would be back the next night. The next night we went back ready to buy the car. My husband test drove it with my daughter again and came back ready to deal. The salesman wrote up an order where he added $1800 worth of things we didn't want. We asked him to take them off so he said he would. Then we asked what he could do on the price of the car. He said there was not much room to deal. I asked him to get the sales manager that we met with the night before so he did. The sales manager graciously offered to give us $1800 off the car except that was the $1800 worth of add-ons we didn't want. I said to him now what can you do on the price of the car? He offered to take $400 off the price. I reminded him of his offer the night before of $1500 off and said I guess you dont want to sell this car. He said he did so I asked what happened to the price from last night. He said that was yesterday, this is today. I said ok, turned to my husband and daughter and said lets go they obviiusly do nit want to sell us this car. And we left. My daughter was devastated, but even yhe Kelly Blue Book price was right around what he had offered the night before. At $1100 higher it was not worth it. I posted a shorter version of this awful experience on facebook and over a dozen people responded they had dimilar experiences there spanning the last 10 years. I will never go there again.
Wayne Mazda Reviews
Hello approximately 5 months ago my mother and I leased a Mazda CX5 2016 from Wayne Mazda NJ . I went through my paperwork and did not have the correct contract. I went to the car dealer to receive a quote on a 2014 pathfinder. We owe approximately 10,700 on the vehicle. I decided to traded in to acquire a fuel efficient car. I went to a Mazda dealer near my home. The dealer quoted a trade off of approximately 13,000 for the pathfinder. I agreed to put the positive equity towards a cx-5 lease. I opted for the 2017 cx5. I left the dealer that day with the car.
After I went home with the car which happened on Friday 4/28/17 I felt the payments were high for the vehicle (2017 madzda cx5 with monthly payments of 497). I spent the Saturday with the car and went to the dealer on Sunday but they were closed. I returned on Monday after work. I met with the manager of the dealer and he stated that his policy to return a car is 24 hours which his salesperson never stated this to us. I explained they were closed on Sunday and his sales rep never mentioned the policy. I stated that the numbers don't add up financially. He threatened me and stated that basically I could not give the car back and needed to decide if not I will have 2 cars to my name. I then told them I will go with the older model (2016 cx5) if the payments were cheaper. They drafted a contract stating 437 a month. My mother signed and we left without a copy as the finance manager and general manager stated that it had to be done the following day. After reviewing the contract the inflation in prices for the vehicles is obvious. I have 3 separate contracts and all have different inflation in prices. How can a 2017 model be only $200 less than a 2016?
We saw some nice used cars online at this dealership. We went to look at them and found the perfect car. The salesman said there was not much room to come down in price. We went inside to negotiate, and he brought over his sales manager. The sales manager said since it is the end of the month they want to move cars to make their quota, I asked what he could do on the price of the car. He said he could take $1500 off, possibly $2000. I told him I needed to speak with my husband and we would be back the next night. The next night we went back ready to buy the car. My husband test drove it with my daughter again and came back ready to deal. The salesman wrote up an order where he added $1800 worth of things we didn't want. We asked him to take them off so he said he would. Then we asked what he could do on the price of the car. He said there was not much room to deal. I asked him to get the sales manager that we met with the night before so he did. The sales manager graciously offered to give us $1800 off the car except that was the $1800 worth of add-ons we didn't want. I said to him now what can you do on the price of the car? He offered to take $400 off the price. I reminded him of his offer the night before of $1500 off and said I guess you dont want to sell this car. He said he did so I asked what happened to the price from last night. He said that was yesterday, this is today. I said ok, turned to my husband and daughter and said lets go they obviiusly do nit want to sell us this car. And we left. My daughter was devastated, but even yhe Kelly Blue Book price was right around what he had offered the night before. At $1100 higher it was not worth it. I posted a shorter version of this awful experience on facebook and over a dozen people responded they had dimilar experiences there spanning the last 10 years. I will never go there again.