Received a statement from Washington Gas that I had a credit balance once I closed my account. Two months later, I still had not received refund even though the services had been terminated. Called Washington Gas today to inquire about refund and they said I had to call and request the refund. I asked then why do you put on the final bill that a check for my credit balance will be mailed to me? It doesn't say anywhere on the final bill that I have to call. So now it will be another 45 "business" days before I receive my refund. Do you know how long 45 business days is? Might receive it by Christmas. I doubt they would wait 45 business days for me to mail them a payment. If you have no choice and have to use Washington Gas, good luck.
Washington Gas Reviews
Received a statement from Washington Gas that I had a credit balance once I closed my account. Two months later, I still had not received refund even though the services had been terminated. Called Washington Gas today to inquire about refund and they said I had to call and request the refund. I asked then why do you put on the final bill that a check for my credit balance will be mailed to me? It doesn't say anywhere on the final bill that I have to call. So now it will be another 45 "business" days before I receive my refund. Do you know how long 45 business days is? Might receive it by Christmas. I doubt they would wait 45 business days for me to mail them a payment. If you have no choice and have to use Washington Gas, good luck.