Following is the actual email communications, after all their unsucessful attempts to deny claims on baseles points. Finally they started lying, in writing, about payment beeing sent, untill they stop responding.
Rick Andellini <>
AttachmentsOct 12
It is going out this week. This past Thursday was 15 BUSINESS days from when you sent in invoice.
I purchased a warranty from wanted auto protect it was effective 2/28/16 for 1300.00. I called in on 8/8/16 to see about using the warranty and the phone is out of service. I've tried the web site, and continue to call, number is disconnected.
I purchased a service contract for $2,300 on February 9, 2016. I had not used the contract until today, when there was a minor A/C issue. My shop attempted to contact Wanted Auto Warranty and the phones are disconnected and email is not being returned. My sales rep was Jay Olsen.
I had read through many reviews before making this purchase. Even the negative ones seemed like a reasonable disagreement and were resolved in some form of compromise. I never expected that they would simply take my money and disappear!
I doubt that anything can be done when you simply have unscrupulous business people, but I certainly hope others are not duped by this same organization when they rebrand and come on the market again. Be very careful in your dealings with these organizations and if you know Jay Olsen…do not trust him!
I have paid 1300$ for three Years coverage. Based on the plan, I have given my car for repairing shop. Mechanic contacted to Wanted Auto Protect company to process with the required repairing. Wanted Auto has collected all the information from the repairing shop and told that we will review and approve the claim in sometime. Then after I tried to call Colin Green - Coverage Specialist and Rick Andellini - Director of Customer Relations. Rick had given me the assurance that in case of any issue you can reach out to me on email or phone ***-***-**** ext: ***. Tried to call on his/Customer care number since 15th April 2016, he/no one is not picking up the call or responding over the mail. This seems that, Wanted Auto Protect is a scam and they eaten up my hard earned money. I need help here to get my money back.
have avail Vehicle protection plan from Wanted Auto Protect on 7th March 2016. I have paid 1300$ for three Years coverage.
Based on the plan, I have given my car for repairing shop. Mechanic contacted to Wanted Auto Protect company to process with the required repairing.
Wanted Auto has collected all the information from the repairing shop and told that we will review and approve the claim in sometime.
Then after I tried to call Colin Green - Coverage Specialist and Rick Andellini - Director of Customer Relations. Rick had given me the assurance that in case of any issue you can reach out to me on email or phone ***-***-**** ext: ***.
Tried to call on his/Customer care number since 15th April 2016, he/no one is not picking up the call or responding over the mail.
This seems that, Wanted Auto Protect is a scam and they eaten up my hard earned money.
I purchased an auto warranty policy from Wanted Auto Protect sometimes in January 2016. Based on the feedback I read from multiple customers the company seems to be a reputable business or so I though. On the 13 April, I took my car to a repair shop to address some mechanical problems. I started calling Wanted Auto Protect immediately after I dropped my vehicle at the shop. I have been calling every day since 13 April, and their customer service number seems to be working, but nobody picks up the phone. Afte over 100 calls and several emails and zero replies I do not know what else to do. It is very disappointing to have paid $1600 for an auto warranty policy and when I need repairs the company I relied on is nowhere to be found. Wanted Auto Protect failed to provide the service they promised. We need to do something, company leaders of such businesses need to be held responsible.
I purchased the Ultimate Warranty on 6/24/15 through Colin Green at Wanted Auto Protect. My vehicle went in the shop 4/12/16, my mechanic spoke on the phone to Frank on 4/13, faxed him vehicle estimate and service history. I have left repeated messages and emails to Rich (Director of Public Relations), Colin Green (sold me the warranty), etc... NO ONE has called me or my repair shop back. It's been 8 days and about 60 calls. There was an answering service, now nothing. My warranty also covers a rental car, of which I have not been able to get because NO ONE is responding. I have filed with Consumer Affairs, BBB and will file with FTC soon. This is very unprofessional and unethical practice. My vehicle needs repair and I need a rental car. Update 4/20 - still no response and no one answering phone.
STAY AWAY FROM THIS COMANY IT IS A SCAM , i was so lucky that my check engen light went on 3 month after i started my warranty i took the car to the dealer and rick andellini made every single excuse to not pay and they refused to pay for any of repair . i canceled my contract and he said 30 days for my refund it been 2 month still did not get my money and when i got mad he was telling me that i will never will get my refund now lets see what the credit card company and the court will do they broke the agreement ,
Wanted Auto Protect Reviews
Following is the actual email communications, after all their unsucessful attempts to deny claims on baseles points. Finally they started lying, in writing, about payment beeing sent, untill they stop responding.
Rick Andellini <>
AttachmentsOct 12
It is going out this week. This past Thursday was 15 BUSINESS days from when you sent in invoice.
Took my car for repair. Was advised that the dealer could not reach the company as they are out of business.
I paid the warranty company and was still suposed to be covered until December od 2017.
Could not get in touch with warrant company Wanted Auto Protest. Phones are disconrcted and there is no information as how to get in touch with them.
I purchased a warranty from wanted auto protect it was effective 2/28/16 for 1300.00. I called in on 8/8/16 to see about using the warranty and the phone is out of service. I've tried the web site, and continue to call, number is disconnected.
I purchased a service contract for $2,300 on February 9, 2016. I had not used the contract until today, when there was a minor A/C issue. My shop attempted to contact Wanted Auto Warranty and the phones are disconnected and email is not being returned. My sales rep was Jay Olsen.
I had read through many reviews before making this purchase. Even the negative ones seemed like a reasonable disagreement and were resolved in some form of compromise. I never expected that they would simply take my money and disappear!
I doubt that anything can be done when you simply have unscrupulous business people, but I certainly hope others are not duped by this same organization when they rebrand and come on the market again. Be very careful in your dealings with these organizations and if you know Jay Olsen…do not trust him!
I have paid 1300$ for three Years coverage. Based on the plan, I have given my car for repairing shop. Mechanic contacted to Wanted Auto Protect company to process with the required repairing. Wanted Auto has collected all the information from the repairing shop and told that we will review and approve the claim in sometime. Then after I tried to call Colin Green - Coverage Specialist and Rick Andellini - Director of Customer Relations. Rick had given me the assurance that in case of any issue you can reach out to me on email or phone ***-***-**** ext: ***. Tried to call on his/Customer care number since 15th April 2016, he/no one is not picking up the call or responding over the mail. This seems that, Wanted Auto Protect is a scam and they eaten up my hard earned money. I need help here to get my money back.
have avail Vehicle protection plan from Wanted Auto Protect on 7th March 2016. I have paid 1300$ for three Years coverage.
Based on the plan, I have given my car for repairing shop. Mechanic contacted to Wanted Auto Protect company to process with the required repairing.
Wanted Auto has collected all the information from the repairing shop and told that we will review and approve the claim in sometime.
Then after I tried to call Colin Green - Coverage Specialist and Rick Andellini - Director of Customer Relations. Rick had given me the assurance that in case of any issue you can reach out to me on email or phone ***-***-**** ext: ***.
Tried to call on his/Customer care number since 15th April 2016, he/no one is not picking up the call or responding over the mail.
This seems that, Wanted Auto Protect is a scam and they eaten up my hard earned money.
I need help here to get my money back.
I purchased an auto warranty policy from Wanted Auto Protect sometimes in January 2016. Based on the feedback I read from multiple customers the company seems to be a reputable business or so I though. On the 13 April, I took my car to a repair shop to address some mechanical problems. I started calling Wanted Auto Protect immediately after I dropped my vehicle at the shop. I have been calling every day since 13 April, and their customer service number seems to be working, but nobody picks up the phone. Afte over 100 calls and several emails and zero replies I do not know what else to do. It is very disappointing to have paid $1600 for an auto warranty policy and when I need repairs the company I relied on is nowhere to be found. Wanted Auto Protect failed to provide the service they promised. We need to do something, company leaders of such businesses need to be held responsible.
I purchased the Ultimate Warranty on 6/24/15 through Colin Green at Wanted Auto Protect. My vehicle went in the shop 4/12/16, my mechanic spoke on the phone to Frank on 4/13, faxed him vehicle estimate and service history. I have left repeated messages and emails to Rich (Director of Public Relations), Colin Green (sold me the warranty), etc... NO ONE has called me or my repair shop back. It's been 8 days and about 60 calls. There was an answering service, now nothing. My warranty also covers a rental car, of which I have not been able to get because NO ONE is responding. I have filed with Consumer Affairs, BBB and will file with FTC soon. This is very unprofessional and unethical practice. My vehicle needs repair and I need a rental car. Update 4/20 - still no response and no one answering phone.
STAY AWAY FROM THIS COMANY IT IS A SCAM
STAY AWAY FROM THIS COMANY IT IS A SCAM , i was so lucky that my check engen light went on 3 month after i started my warranty i took the car to the dealer and rick andellini made every single excuse to not pay and they refused to pay for any of repair . i canceled my contract and he said 30 days for my refund it been 2 month still did not get my money and when i got mad he was telling me that i will never will get my refund now lets see what the credit card company and the court will do they broke the agreement ,