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Walmart Stores, Inc.


Country United States
State Arkansas
City Bentonville
Address 702 S.W. 8th Street
Phone 479-273-4000
Website http://www.walmart.com/

Walmart Stores, Inc. Reviews

  • Jul 7, 2019

I recently went into walmart to purchase a certain monopoly game. I normally order online or do online pick up however, today the website was not working properly and it wasn’t far from my work so I just made the quick trip over to the store. When I go to check out the online price was 9 dollars less than the price at the store, so I pulled it up so they could honor their online pricing and apparently wal mart doesn’t honor their own pricing!!

What kind of company doesn’t honor THEIR OWN PRICING!!? I had about a 2 minute argument with the little customer service cashier manager and came to the conclusion that I can’t believe a store/company of this caliber and size would argue with a consumer over 9 dollars. The gentleman even told me I could just pay for it online and pick it up, so I at first Obliged and then realized even though I had it in my hand, I could not pick it up until the next day.

I’m just shocked at how poor this system is organized. It’s more than clear that Wal mart as a whole no longer cares about the consumer and customer satisfaction but about how fast they can get you in and out of the store and take your money. Unfortunately, I still bought the game because I needed it and 9 dollars isn’t breaking the bank however they have definitely lost a customer and I will carry this story on to as many people as possible just out of pure principal. Find a better company, I heard target will honor their online price and you don’t have to purchase online to pick it up later!

  • Jul 6, 2019

Sent speaker back and they stated they never received them and charged me for them anyway . UPS said the sent them back , but could not track because the item would receive a new tracking , upon returning a product and only the company would have this return tracking number.

AMI Ventures repeatly states the would check their warehouse for the return speakers / yet they never return my calls , and ask me to give they more time . it has been almost two months.

My bank wont dispute the charges because I dont have the return tracking number , & UPS store in Norwood Cincinnati Ohio told me that I did not need a receipt when I returned them/ so now I have no speaker and Im out of 177.00 dollars.

  • Jun 14, 2019

Myself (Brandi Humber) and Steven Powell purchased a TCL Roku 4K TV (or so I thought) with cash from the Walmart. When we got home we realized the box seemed to have been open, but didnt think anything of it since the TV appeared to have been new. We turned on the TV and it was acting weird since it took a really long time trying to update.

Finally the TV began to work. Two weeks later the TV stopped working as designed. The left side of the TV was darker than the right. We took the TV back and Walmart who advised we couldn't return it without a receipt and claimed the wrong TV was in the box. I called Walmart corporate office, who then spoke with assistant manager Kendrick.

Kendrick agreed to take back the TV with the receipt and understood the wrong TV in the box was not the fault of the victim who bought it. I got out of the hospital and found the receipt. My son took the TV and the receipt back to Walmart with proof of the conversation I had with Walmart reference #190613-016993 (with agent Stephanie).

Assistant Manager,Kendrick decided to do a bait and switch and refused the return/exchange. Walmart scammed me and sold me a used three year old TV as if it was a brand new TCL Roku 4K TV. That is a UDAAP violation, since it is bait and switch. Assistant Manager Kendrick refused to refund or exchange the item despite agreeing to do so when their own customer service (Stephanie) spoke to them 6/12/19. I believe Walmart did this maliciously and refuses to make it right. They can see what they sold me verses what I actually got (against the law).

I feel like I was targeted because I didn't/wouldnt realize the TV was old and used and they are trying to get away with scamming me out of my hard earned money. I am ill and had surgery 5/1/19 and just got out of the hospital 6/13/19 from complications. Steven Powell has stage 4 colon cancer and just started back on chemo 5/10/19 and a blood transfusion 6/13/19.

We cannot keep going back and forth with Walmart because they stole our money and we are both ill and targeted when she should be protected. I spoke to Walmart customer service again, reference #190615-037772, with agent Brenden. He was going to do one more attempt at a resolution and I would get a call back within 1-3 days. This issue is very stressful and there doesnt seem to be an end in sight.

  • Jun 11, 2019

On 06/09/19, I placed an order that the store would fulfill instead of the Warehouse. I went to pick up the item and was told they were out of stock then tried to substitute the item with another. To make me think they had refunded the $62.94 back to my card, a receipt was create without the correct item and how much would be refunded.

The receipt looks like a dummy receipt and had I looked more closely, I would see Walmart receipt was suspicous. I called the Walmart store to speak Jason Toth - supv. but someone impersonated a supv. named Rebecca. This person was so rude and very unprofessional told me if you don't comein I would not get a refund.

I insisted on talking to Jason Toth so I was paced on hold from 1:16 pm - 1:35pm. Then someone name Sam came to the phone saying she was a supervisor which equally rude, demeaning and unprofessional. None of the employees that are in manangment have no soft skills and should not be dealing with the public. Sam hung up on me.

Rodney blind transferred me to Walmart.and the agent did not know what iI was talking about.comThe store at 9578 Rowlett reps impersonate supervisors name Rebecca then placed me on hold over 20 mins. I called to report the treatment at the Walmart Store but I see the customer service attitude are filtered down from Customer Relations. On top of that Terry called me Bit-h .....I'm amazed Walmart have some working for them that would get upset enough the call a customer BI*CH

  • Jun 5, 2019

Name: Dominique Sandra Marie Lax Re: Slip & Fall at Walmart South Negligent of water front entrance around self-check out area with no sign around it store video shall prove it. Time: 7:45 A.M. Date: 06/06/2019

STATEMENT: I Dominique Sandra Marie lax do swear that the below statement are true and best to my knowledge and abilities. On June 6, 2019 I enter Walmart Super Center in Muncie Indiana address location: 1501 E. 29th Street, Muncie, Indiana 47302 (765) 282-7467 or Corporate Office 702 S.W. 8th, Bentonville, AK 72716 1-800-925-6278 Email: [email protected]

I enter Walmart Super Center to attend Job Fair that were being hosting inside of Walmart. When I slipped and fell on a puddle of water on the right side of my hip. I was helped up by Walmart employee Barbara the witness African American Walmart employee work as a greeter in the front entrance witness the fall.

Michelle Assistant Manager took the incident report. I was then rush to the hospital by paramedics. At the emergency seen by ER doctors. Who conduct an X-Rays? I’m concern about future damages that fall may have caused. Due to Walmart negligent failure to place a caution wet sign for consumers.

  • May 7, 2019

Large Holiday order from Walmart.com was received damaged and defective. Returned in person with store manager. Promo codes were received to make up for AWFUL experience. Final code did NOT work. Upon questioning with on-line chat my account was deactivated.

Call center supervisors created new account for me so promo code could be applied. The new account was also closed. Tried a third time with supervisors instruction and assistance. Third account closed. All returns were accepted as an item cannot be returned without being accepted.

Walmart has a return policy, yet they penalize a customer for using it. Items ordered from Walmart.com ALWAYS arrive with problems. Boxes, bags burst when thrown from whatever delivery service. Items inside boxes defective and damaged. You can NOT shop Walmart.com with confidence.

I suggest Amazon as they appreciate their customers.

  • Apr 28, 2019

My friend sent me a Walmart To Walmart wire in the amount of $45.00 I had the reference number. When I went to collect my money, a clerk told me she could not release my money because I had a Po Box on my acount. The other clerk, Beatriz told Synthia on the phone the funds were frozen.

  • Apr 24, 2019

Walmart (Best Value - yeah right) coffee filters keep getting thinner and collapse inside my coffee maker. This doesn't happen every time, but when it does it makes a big mess and ruins the coffee. It's true that you can bring products back for a refund, but that means a 30 mile round trip for me and they don't pay for gas or wear and tear on your car.

Now RR is being stupid. They want more words.

Ray

  • Mar 28, 2019

An african american female was given a tiny valued courtesy/loyalty coupon in Feb 2019, inside the Shrewsbury store, by a very nice employee. Recently the “very loyal” african american tried to redeem it: several employees weren’t familiar with this coupon that had Walmart written on the front and back AND came with preprinted instructions.

Nine minutes of management employee trouble shooting and the white male supervisor repeatedly leaving the register and “disappearing” into a office (maybe he was reading a supervisor manual, who knows).

So why is Walmart in Shrewsbury MO not training ALL employees on coupons? Why is an african american carrying a tiny valued WALMART coupon under suspicion? EVERYONE was looking at the tiny valued coupon like she’d made it in her basement. It was beyond weird.

  • Mar 25, 2019

Website said my package was delivered 4:36 pm yesterday. They finally emailed me at 3:08 am today - almost 12 hours later - and said "Package delivered". I have not yet received package. Their website offers no way to communicate or leave a message with anybody.

Website says to wait 3 days and try again. Poor way to do business, especially since majority of purchases are from 3rd parties, like mine was !! I will not purchase from them again. I suggest you buy from somebody else.

  • Mar 23, 2019

I bought a hair regrowth helmet at walmart.com in October 18th. In January the helmet didn't work anymore (lights didn't turn on). I asked for a refund or another helmet, and what I had is a couple of e-mails telling me to change the power cord, change the battery, etc. When I took the helmet apart to try to change the battery, and sudelly, the helmet turned the lights on again. So, I explained the situation and told them that if the problem comes back, I would ask for a refund.

Than, a couple of weeks ago, I faced the same problem. Then, I contacted walmart again, asking for a refund, and again, received a couple of e-mails recommending me to fix it myself. I said that I tried, but the helmet didn't work and I'd like a refund. They sent me this incomprehensible message "thanks for your kindly reply for this situation,we would like to issue you the refund here is this fine? may i know if you agree? waiting for your early reply best wishes", and no more contact or email.

  • Mar 17, 2019

Simply put; I bought a 26 inch white gold box link chain at walmart and loved it and wore it daily for about a year until it broke. I had purchased the care plan when I bought it so I filed a claim. I sent back the broken chain expecting a repaired or replacement chain of comparable size, weight, length, width, value etc. what I received back was a joke!

I guess they think I'm stupid or don't own a ruler because first of all the chain was only 20 inches long, secondly it was not even half of the gauge I originally purchased and upon further close inspection I noticed on the clasp a stamp of 925 instead of 10K that should of been there!

They sent me silver instead if gold. I called to complain and their answer for the length difference was it was a 20 inch chain originally and it must have "stretched" from normal wear and tear! Has anyone ever heard of a chain stretching 6 inches?

Yeah, me either, needless to say they disagreed I had rec'd a silver chain and basically told me that my warranty was fullfilled! So basically I got screwed! Steer clear of walmart's care plan, or better yet walmart all together!

  • Feb 22, 2019

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  • Feb 21, 2019

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  • Feb 9, 2019

I am a person with a disability, and in my opinion have been discriminated against at Walmart. I have decided to never return to Walmart or Walmart.com for ANY reason. Walmart has no desire to work things out when they mess up.

NEVER will they apologize. Walmart hurts. Walmart discriminates. Walmart should not be in business. Are you disabled too? Help by Stop Shopping Walmart! walmartabusiveretailer.website

  • Feb 1, 2019

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  • Jan 21, 2019

I had to call in and they didnt reconise my info even though I called twice and the recording on the phone says everything positive but that a lie...

  • Jan 20, 2019

"Shared" my personal medical information If you are a stockholder in this company or if you buy your prescription medication from a pharmacy at one of their stores, you will want to read this. When I was first put on Metformin for type 2 diabetes I had my prescription sent to the pharmacy at the Marinette, Wisconsin Walmart.

I had a trac-phone of which NO ONE knew the number to. At the pharmacy I gave the phone number to this phone. Within a few months I started to receive 5-17 phone calls per day, 6 days a week from people trying to sell me stuff pertaining to diabetes. This included: glucose meters, test strips, lancets and even subscriptions to a magazine called Diabetes.

Some days the same people would call 3-4 times. I asked these people to remove me from their call lists but they just kept harrassing me. I sent a letter to Walmart complaining about this and of course they denied it. NO matter, they were the ONLY ones with my phone number and who also knew I was buying a diabetes medication from their store.

One woman I spoke with on the phone confirmed that Walmart does indeed "share" people's personal information with these other companies. I don't know if by "share" she meant sell, trade, whatever.When I told this to the woman who was "supposedly" doing an "internal" investigation (Katie Hawkins) she stated that the woman who told me that shouldn't have done so and would be delt with.

I'm guessing that is "Walmart speak" meaning she will be fired. Even though I told this "investigator" exactly what was happening and how the proof was irrefutable, she decided that Walmart did nothing wrong. Funny thing is, at the same time that she decided this, the calls stopped. Now even though the calls stopped, I was harrassed 6 days a week for almost 2 years.

I believe that I should be compensated by Walmart. NOT only for the harrassment, frustration, etc, BUT also for the breach of my personal medical information. Who knows who else has access to my personal information. Identity theft and all of the different scams going on daily to hurt people in one way or another is a VERY serious thing in this country.

I have spoken to an attorney about a law suit against Walmart. He wants to do a multi-billion dollar class-action law suit. I don't. I'd rather do a multi-million dollar settlement. Bottom line is this: if it's announced that a multi-billion dollar law suit has been filed due to Walmart "sharing" people's personal medical information, what do you think that would do to the value of said stock ? AND: if you buy your prescription medication from a pharmacy at a Walmart store and are receiving phone calls from people trying to sell you stuff, now you know how they found out about you.

  • Jan 10, 2019

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  • Dec 14, 2018

I ordered an Instant Pot on black Friday online. Said it was prepped for shipment but never handed over to fedex. They are claiming it was stolen from time it was boxed to when fedex came for pickup. Mind you it was in their warehouse! Because they package special black friday coded boxes they are out of stock and will refund money, if i file for refund. Then I can go buy the one they have in the store (which is $40 more for same item - 8qt instant pot lux). Asked why I can't have one on shelf since I paid for one. They say online and store inventory are 2 different buckets. But I've bought online and returned to the store and they take it so I call bull.

  • Nov 16, 2018

In Oct., 2016, 4 African American males, aged teenage to mid-twenties, were recorded observing customers in the vision area and obviously without need of vision service or products. One of the youngest was caught on camera following me all over the store, and finally reaching over my shoulder to steal my wallet when I bent down to a bottom shelf. I discovered it missing at the checkout register. I got no assist from employees. I demanded to see a manager. I got an assistant, barely English-speaking. I called police, who viewed the film and took for investigation.

WalMart would not allow me to see their camera. Their manager also told police I had accused their cashier of the theft! Such was the lack of any communication from WalMart! The obvious purpose of these men in the store was totally accepted by all employees - after all, they were only robbing customers personal property and not their shelves! This practice goes on apparently, as a colleague later recorded with his phone. WalMart doesn’t care. Where is any security?

  • Nov 11, 2018

Loratadine is a script to stop mild alergies and runny noses. The pharmacist told me he would substitute Claritan. i turned down Claritan and told him I wanted Loratadine. He said he would fill it and charged me $30 for a 90 day supply. i called the corporate headquqrters to complain about it and told them I researched both products on the internet and Loratadine is rated as very satisfied while Claritan is only moderately satisfied as reported by users. i was told I would receive a reply in four days. Never heard back. I called today and was told it went to the wrong person so I told then the story again to a different person. They told me I would get a call in 4 days. they kept misstating the problem that I said I was having. I began to see a pattern developing. In 4 days, I believe, I was going to get the run around again so I contacted Rip Off Report.

  • Oct 31, 2018

I bought a new pair of glasses on 4/16/2017. They were high end. Elite poly progressive, with anti-relective coating, and Transations X. After a month they looked smudged and I couldn't get them clean. I took them back several tim es to have them clean them. After a few weeks, after holding them up to the sun, I could see a lot of scxratches. Finally after 6 months I took them back, and they confirmed many scratches. They would not warrenty them. I think for the money, $450.00 for the lenses, they should have lasted a lot longer. The Crizal lenses I got 8 years ago lasted five years, without an issue. They are selling chep defective lenses, and should be investigated.

  • Jul 22, 2018

I ordered a laser pen from Walmart.com web site. The manufacturer is Global Alert LLC. The laser did not work. I contacted Walmart who sent an email to Global Albert LLC. Global Albert had me send a video of the pen not working. After several more emails Global Albert stopped replying to emails. I contacted Walmart but never received a reply.

  • Jul 3, 2018

So two day's prior I purchase two tires at the store and make an appointment for installation. Im told its free mounting and chould cost only 5.00 to dispose of tires O K fine. Come back at 9:45 on appointment day they get the car in the garage at 10:10. Watched as the mechanics walked around from car to car pretending to be busy , watched one guy walk from car to car talking with everyone fora 1/2 hr then said well I'm going to lunch. I asked him why he walked around for so long and he said he could not start a job and then walk away from it if he did not finish so he could clock out for lunch. Evidently they must punch out on the dot for there lunch break.

So after my car sits in the shop for over 1/2 hr with nobody touching ot I finnally see some one taking off the tires he walks to the tire machine where he greats another employee and chats with him for ten minutes while my tire sits on the machine. He then starts the balancing machine and is greeted by another employee where they chat for ten minutes. This procsess repeated itself on the second tire. O K great I figure all done after a mech actually touched my care it took a full 45 min to change two tires I figure the mech will now pull my car out , nope he opens the hood and hooks up cables to my battery so I called out to the manager saying hey why is bhe under the hood of my car the manager reply's its a curticy we check the battery and fluids for you. I said excuse me I have been here 1 1/2 hrs for two tires already shut the hood and pull me out. So I then go to the counter and I am charged 30.00 more for disposel & stems I was pissed and walked away mad vowing never to go to walmart for tires again.

  • Jul 1, 2018

Walmart allows it's vendors to hide behind walmart to protect them from their responsibilities for service and or possible legal actions. They refuse to list responsible parties. once you order from walmart and they ship you over to one of their online vendors you are pretty much out of luck if they decide they don't want to talk to you. You can't get anyones email nor can you get a physical address or a phone number nearly impossible to file a complaint without such things. Buyer beware! Cheap is usually NEVER better.

  • Jul 1, 2018

I informed Felicia Spell, co-manager and Carl Leyse, Automotive Manager of Walmart in Tifton, Ga that I bought the road hazard insurance on all four of my tires. I bought the tires from Walmart and has only had them for 8 months. I got the two from tires replace and had to pay $258.58. Carl and Felicia claims that I had wear and tear on my tires. I told them it was the rough rumble strips in the road where they recently did road construction in the road at intersection that I had to cross 5 days a week that did the damage to the tires and not wear and tear. Walmart in Tifton is a rip off. They don't honor their road hazard warranties. Don't buy tires from them.

  • Jun 3, 2018

At Christmas time I put several items on layaway. I paid for the Warranty on my laptop. Well a month ago it for dropped. I filed a claim and they said I did not have insurance on it but on knee pads, which I returned before completing the layaway. I have emailed several copies of my receipt with the circled insurance number to no avail. They have stopped contacting me. Simply denied me and ignored me. Please explain why anyone would insure knee pads. When they are buying a laptop a desktop and refrigerator and other big purchase items. I have been bamboozled. I am out of a computer and apparently have insurance on kneepads that's I don't even own. It is my belief that this is done intentionally just to make sales. When the consumer calls in for a claim. They have their money and they are ok with that. Ripping off hard working individuals. The insurance does not give description of what was actually covered so the consumer has no idea of which item is actually being listed as the warranted item.

  • May 31, 2018

I went to Walmart and purchased a battery for my truck. Then I went to Mc Donalds and had a burger while there I decided to look at receipt ajnd realized they had charged me to much for the battery. I went to the customer service department but I was told it was closed. So I took pictures of the bagtery and went home. I wanted to make sure I was correct so I looked up the numbers on the receipt and it kept coming up with a group 24 battery which is not what I needed. I looked at the stickers and realized the top one was wrong. The battery was a group 65 but the sticker and price was wrong. Well I assumed it was a factory mistake since I work in an industry that is filled with manufactures errors.

The store only had one of these left and I assumed it was another error battery. I didnt want the warranty issus so I went to a different store to get the correct battery with the correct stickers.

I took it back to the store and told them what I had found and the next thing I know I am being accused of messing with the sticker and all kinds of bs. During all that they tried to tell me I had to take it up with the manufacturer etc..They gave me 50 reasons not to take it back. I was so pissed. They charged me 94 and change plus 12 core and 1 enviromental.

This is unaccpetable. I should be held liable for thier issues. I am not a criminal and I dont think like one.

I had a simulier experence with them and a power tool many years ago. I purchased a hand drill and out of the taped up box it did not work. I tried to return and they said it is a manufaturer issue and refused to return my money. Since that day I have refused to purchase any black and decker product period and I no longer purchase any power tool from them. I have stuck to it. Walmart in fact separates its self from the products they sell and take no responsibilty for what goes on in thier store. The sticekr that says we recycle take your battery back to walmart is false advertising , it doesnt tell you that you have to find a supercenter that will accept cores or exchanges.

I am look into fileing reports everywhere I can FTC, consumer affairs. I use to shop there 2 or 3 times a week. Not any more now the target around the cornor gets my business. Completely

Im tired of the cheap ways of walmart anyway. The stocking in the evenings that blocks all the aisles, and policys that are anti-customer.

  • May 30, 2018

In January of 2017, I bought my daughter a Senior ring from Walmart.com. In the purchase, I also bought an extended warranty for said ring that gave me an additional 2 years of coverage for this ring (Past the original 1 year). In early December 2017, my daughter reported to me an issue witht he ring. I contacted WALMART.com to file a claim. I was informed by the customer service rep to take the ring to the local store, and give it to the Jewelry dept who would send it out for repair under the warranty. I informed the person on the phone that I did not buy this ring from the actual store, I bought it online. I was told that was fine, because they are all the same and it is easier this way. Hesitant, my wife took the ring to the store. the Jewelry rep at the counter initially did not want to take the ring for repair,a nd advised it was bought online, therefore needed to be handled through the online system. When informed that we were doing what the online rep told us to do, she took the ring. Apparently, the ring was "Sent Off" to the Jeweler for repair. A couple of weeks later, I receive a phone call from Walmart to come get the ring.

I was informed on the phone that the Jeweler would not repair the ring, because it was bought online, not in the store. I again contact Walmart.com, and was told that because it had been less thatn a year since I purchased the ring, then I would have to take it to the store. When explained I had already done that, and told them what had happened with the jeweler not repairing it, He then informed me I would have to wait till after the year anniversary (from purchase) was up, which I did (Strange, but whatever). After the one year anniversary, I start the whole process over again. Was informed that I would get an email with my claim, which I did. It was asking for me to upload proof of purchase, which I did. I was told I would receive a UPS shipping label (By email) that would be the return label to send the ring back for repair. Never received email with the label. I have called NO LESS THAN 20 times trying to get the shipping label, and have yet to get the label. Every time I call, I get the same ol scripted answer "We'll be emailing you the return label in 1-3 business days"....Bulls***... It is now the last day of January, and I still have yet to get a return label

  • May 15, 2018

i ordered a power cord for my vaccuum thru walmart.com knowing that anything wrong i could return to walmart locally but upon receiving the wrong product brought it to walmart and they refused to accept the retun because it belonged to third party and to shipped it back it cost half price of the product for shipping i would advice people be careful on walmart .com website when i order i did not order thru third party if walmart accept to sell the product for them then they should have accepted the responsibilities to return the product would i have known i will never buy or order the product thru walmart.com

  • May 12, 2018

This is a review about all Walmarts and other stores in general. Based on an experience I had recently. I just wanted some socks. Before entering the store I have already been on at least 5 cameras outside the store. I walked into the Walmart. A telescopic camera lense extends out of the wall and stops about 3 inches from my face. I can see the inverted reflcetion of my face in the fish-eye lense before it retracts back into the wall. I start to make my way to the socks. I notice cameras everywhere... everywhere all over the ceilings, everywhere I look. Then a voice over the intercom... "Security scan and record section 3E" I'm like is that me? The little criminal that I am here to buy some socks... I've done it now. Better parasitize my image by making a living off of villifying me. The Villain, here to buy some socks! Mwah-hah-ha-hahaaaa I make a break for the socks... I see people pass me giving me the evil eye... are they people or agents sent to watch me close up... you never know what I might do next. What if I pocket the socks and the camera can't see? Send the secret shoppers. Why even make it secret? Obviously I'm a criminal. Why not just assign a secret shopper to each shopper and have them shadow the shopper throughout their shopping session? They can walk right next to the shopper, in fact they can hold the shoppers hand! Then you never have to be alone, since you never are alone anymore anyway at least now they can give you some company... I grabbed the socks and started to make a break for the register. A drone came down from the ceiling and started flying next to me. A small speaker on the side of the drone then said to me, "Okay criminal... you are now in possession of the one and only product. That product is worth more than your life. All of this technology is here to serve and protect that product. You worthless human criminal just give us your money and get back to serving your baby raping self proclaimed elite lizard masters" I'm not kidding the Walmart drone actually said that to me. Suddenly I was surrounded by the police. They said, "Make the purchase or we will beat you to death." I made the purchase and they tore the socks out of my hands and began beating me. Somehow I managed to get up and run as fast as I could out of the Walmart shouting, "I just wanted some socks, I just wanted socks, I don't understand."

  • May 9, 2018

Promised 1000.00 wal mart card if I bought one of their deals I bought Dr. Suess books.

I can't get my card

  • May 8, 2018

My seven year old daughter was in walmart with her mom looking at little girls jeans. My daughter dropped a pair of jeans when she bent over to pick them up she bumped her face on the bar that holds the clothes.The bar did not have a safety cap and it causes a two and a half inch cut on her right cheek.We notified management filled out an incident report.The ambulance checked her out and we went home.She ended up getting an infection and had to take antibiotics for a week. Walmart's claims management firm in Arkansa contacted us asked how she was doing Then asked if we were going to sue. I told them no. They notified me that they were closing the claim and did not pay for any medical.I went into the store two weeks later an the issue was not corrected. There was fifteen bars that did not have safety caps. It is sad that she will have a scar to remind her that profits are more important than doing the right thing.

  • Apr 22, 2018

Purchased a ELM327 OBDII Automobile Scanner adapter. This is a common tool for diagnosing check engine lights on vehicles and clearing the codes. When received a 3rd party iOS app was used to connect via wifi to my phone. For security and safety purposes they scan the device to assure it is not a cheap Chinese clone, it was. The app stated "BAD ELM CLONE". I immediately removed this device from my vehicle data port and attempted a refund. The seller repeatedly tried to get me to keep the item and insisted that I send them a video of the malfunction before a refund could be offered. The last email stated they would provide a partial refund. I complained to Walmart for the second time and they provided the refund. Avoid this seller and if smart - buy from Amazon only, at least they are hassle free. AVOID Walmart.com .... their items are just cheap Chinese junk just like many items in their stores.

  • Apr 11, 2018

The phone I currently have through Wal-Mart family mobile is a Samsung Luna j3 . I bought this phone thinking I could use it on t-mobile network as well but I was told I couldn't unlock the phone for a year, okay. Well my major problem is that my calls, texts, emails and such go to another person and/or persons phone. Ive changed my number several times and spoken with customer service about this several times to no avail. I've purchased several phones from Wal-Mart that were through other carries i.e. virgin mobile, boost, and Verizon all having the same issue. There is a program called watchdog on my current phone not sure why or how it was installed on to my phone but it's a major invasion of my privacy. I believe I'm being watched through my phone recorded as well. I never consented to this in anyway and have questioned several ppl including the local authorities which seem to do nothing. My private life is being broadcast to others without my permission or consent, it's intrusive along with being verbally abused mentally assaulted also having my civil rights violated.

  • Mar 24, 2018

Walmart Store #01391 10pm on a Thursday night, only 3 registers open, at least 20 people in each line, all self check outs are closed, a lone customer service employee stands behind the counter doing absolutely nothing, I walk over with my 5 small items and ask to be checked out, she, TYY is her name according to her name tag, informs me absolutely not and uses the excuse that she cannot weigh my cucumber. I explain that cucumbers do not get weighed they have a product code and are priced per cucumber not by weight. She then states, I do not have to check you out, I said really you dont have to check me out, at this point one of the three register clerks comes over with her finger bleeding quite profusely, she asks TYY to please call a manager as she has been injured and is bleeding and cannot continue to check people out. TYY, very rudely refuses to help or even call a manager for her, tells her to go talk to the lady at the self check out. Now, after sending a fellow employee away with an injury, refusing to assist her by simply calling a manager, turns her attention back to me; TYY states again she does not have to check me out. I said are you sure, because I was told as long as nothing needed weighed and you weren't busy that you could. She blatantly looked at me and said very rudely, no it is not mandatory I check you out it is my choice. I can see her turning me away if there were several people waiting in line for returns or what not, but there was not one person over there waiting in line. I did not get into an argument or say another word. I simply paid and went to the employees by the exit and asked to speak to a manager. Finally, assistant manager Wady comes over, but is bombarded, there is an injured employee waving a bloody finger at him while still trying to check people out, register 5 has had a major spill and needs maintenance to clean it up, Wady immediately sends Ysa away to take care of her injury and takes over her register all while apologizing to me repeatedly that he would be with me in a moment. I assured Wady to take his time I was patient. Approximately 15 minutes later, Ysa, the injured associate returns to her register and Wady is finally able to listen to my complaint. Wady was wonderful, he was very sympathetic and appalled that this had occurred. I told him I felt TYY owed me an apology and he said he could not do that as they had procedures to follow. He told me he would get with his two Supervisors and that the situation would be dealt with. Wady explained Walmart does not promote, nor do they tolerate that kind of behavior from its employees. I am a patient person, as you can see, I did not get ignorant or in anyway deserve this kind of treatment. TYY should have been more than happy to help out her fellow coworkers in anyway she could, instead she left a very bad mark on the corporation itself. Wady did not take my name or information so I have no way to confirm the outcome of whether or not they actually dealt with this complaint or just pushed it aside. I would like to think Wady would follow through as he handled the store during a literal meltdown better than I have ever seen a manager handle a crisis. Why was Wady the only manager available? Where were all the other managers? This situation took about 45 minutes from start to finish. When I left there was still only Wady and three registers running, he had made several attempts at calling for other CSM's to come to the front unsuccessfully.

  • Mar 20, 2018

This is a pure violation of some kind of something. I don't think that they should be allowed to charge a tax to cover their expenses that is what the mark up is for. I've don't research on what the prices are from their vendors are and it sometimes is a 40% mark up.

  • Mar 8, 2018

I filed a claim in November 2017. After many failed attempts of emailing the company to send a return label the company sent a label thru the post office, they received the phone on 1/28/2018 and when i emailed the company about my refund they said they would email an e-giftcard and as of today (3/7/2018) I still have yet to receive the giftcard, I did email the company and let them know if I do not receive my giftcard by midnight I would be contacting an attorney to get this matter resolved.

  • Mar 8, 2018

Walmart.com and a 3rd party vendor for Walmart.com which is Office Express Do not ever buy office paper/copy paper through Office Express and Walmart because they advertised Xerox Vitality Multipurpose printer paper 8/1/2 X 14 White 5,000 sheets for $11.97 plus shipping. When I finally received my order I only received one ream of paper and 500 sheets.

Walmart states that it is Office Express's fault and Office Express is stating that it is Walmart.com fault. They will not honor the product price that was advertised to me. I was also told by a Walmart.com manager that they would send me a $20 gift card for my time and aggravation, but I never received the $20 gift card as promised.

I called today 3/7/2018 and I was told that they are not going to send me a $20 gift card, because I had declined it and that is a false statement. I never declined a $20 gift card. I will never shop at Walmart.com, or Walmart stores. Apparently the customer is never right in Walmart's eyes. Arlington Texas

  • Feb 24, 2018

Started as a temp worker and was hired on as part time. I started to earn PTO at that time but was NEVER informed that I would not be paid for this if I left before one year.

I left to take a different job and tuened in a notice and STILL was not told this. After my last check was posted I asked why my 17 + hours of PTO time was not paid and was told I did not get it paid as I worked less then one year. My total tiime would have been just about 11 months. Funny I could have used it to take a day off and been paid but not paid after I left!

  • Feb 23, 2018

I had little money left on my ebt card so I told the cashier before I swiped that I might have to take something off and go get something else. My nightmare came true, so I said I would just go back and get something else. The cashier was like "No. Hold it right there. We gon do this here, and now. Now pay up" So I pulled out all of my emergency cash to pay the rest. Will use self serve nextime.

  • Feb 5, 2018

This is the MOST unsecure jop a person can have. The management team is the worst!

They fire people with families and homes. Yet they claim to be a pro family company.

This E-commerce Walmart Distribution Center has the worse employee retention there is.

No one is happy there!

Do not waste your time with this Walmart location. It may appear appealing at first. But soon you will realize its full of land mines for all employees.

The Top managers are all a bunch of WHITE RACIEST. They hire hundreds of minorities for the holiday season and then just days before Christmas they FIRE them like old news. They dont pay any holidays for anyone. Martin Luther, Christmas, Columbus, Independence day etc etc.

This company is a disgrace to AMERICA. We need a union in Pennsylvania so that this company cant treat people the way they do.

  • Jan 26, 2018

Went in after midnight on 1/18/2018 with my fiance and his sister (Keep in mind were 18,19 and 20) and were told to "keep it down" when we were talking in our regular voices to each other. And followed by the same older woman worker. She followed us and kept an eye on us until we left. Like we were stealing. So we left and went to meijer to buy our groceries.

Then today 1/25/2018 went in to customer service desk to cash a check, and this young lady with black hair told us in a really cocky voice that you guys don't cash written checks. Its fine that you arnt able to do this, but her cockyness will make my family and I NEVER shop at this walmart again.

VERY rude and cocky employees.

  • Jan 19, 2018

I've Walmart Gift Card issued by GE money valued $50 and I'm unable to check the balance online or over phone. The website says the card number I entered is invalid but I use the correct number to check the balance. Also, I've never used this card for any transactions previously and it's not yet expired as well. I don't have the option of speaking to a customer service representative using the phone number (1 *866) 871-2415)given on the back of this card. Not sure waht to do.

  • Jan 4, 2018

I purchased this warranty on all of my electronics that I purchased from Walmart however every time I have attempted to use the Asurion warranty it gets to be a horrifying experience. I suggest that if you want a true warranty that you purchase your item at either Target or Amazon. Amazon also uses however when you report them to Amazon for not honoring the warranty they make them pay by simply taking the money from their Asurion account and pay you themselves. I cannot believe that a large company like Walmart is allowing a horrible company like Asurion to tarnish their good name. Well done Walmart corporation I'm going to scream from the rooftops and let every one breathing that will listen know about your horrible warranty!!

  • Jan 4, 2018

I purchased a fence charger back in dec 2016 and purchased a product care plan for 4 yrs which states covers everything with no hassles even the shipping since i know manufacturers are a pain to deal with when it comes to warranty issue. In jan 2018 the product failed and so i went to file a claim and the customer service people want me to deal with the manufacturer directly as they are responsible for the product during the warranty period so essentially i bought a 4 yr plan but since i am covered under manufacturer warranty for the first 2 yr walmart doesnot cover the first two. What a rip off. The website clearly states coverage starts beginning 1st day of product purchase.

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