Wag has been known to screw over Walkers! Ive been a walker with Wag for 7 months or so and ive walked well over 500 dogs and was given 5 stars. Everything was great and I even commended how good wag customer service. And then one day they stabbed me in the back with no regard for me, someone who walked many dogs in NYC and did a great service for wag the company, dog owners, and dogs.
I chose to walk this one dog named Cooper, I looked at the notes and I saw many other walkers complain that the dog tries to escape from the leash by sneaking his head through it. With this in mind I held on tightly but the dog kept pulling and he slipped out of the leash! Luckily he came back to me 5 seconds later and I put the leash back on.
I told the owner this and said I am going to return your dog because his leash is too loose for him and I dont want him to escape again. Somehow how the owner didn't know and said shes never had a problem like this before Why didn't wag tell her this!?
I sent her the screenshot of atleast 4 other walkers complaining on the notes that dog tries to sneak out of the leash. I gave the dog back and she wanted part of her money back from Wag since I had to end the walk early. I told her no problem I will contact Wag to get you a partial refund.
Next thing I know the suspend my account and a week later deactivate it! The customer service team all of a sudden was unresponsive, unhelpful, and uncaring! I tried to appeal but they still upheld that I would be forever deactivated. How was scenario my fault? I tried to help!
I lost so much money from this because I make around $1000 a month side money from Wag and there no other good competing apps in NYC to walk dogs!
On 11.05.18, I had a walker steal $300.00 sunglasses from my house. I have contacted them over 30 times to get a resolution and filed a police report, and no one from Wag will even call me back. They claim to be insured, to to background checks on the walkers, and to be available 24/7. None of these claims seem to be true, as it is 8 weeks later and I am still trying to get someone to respond to me.
WagWalking.com Reviews
Wag has been known to screw over Walkers! Ive been a walker with Wag for 7 months or so and ive walked well over 500 dogs and was given 5 stars. Everything was great and I even commended how good wag customer service. And then one day they stabbed me in the back with no regard for me, someone who walked many dogs in NYC and did a great service for wag the company, dog owners, and dogs.
I chose to walk this one dog named Cooper, I looked at the notes and I saw many other walkers complain that the dog tries to escape from the leash by sneaking his head through it. With this in mind I held on tightly but the dog kept pulling and he slipped out of the leash! Luckily he came back to me 5 seconds later and I put the leash back on.
I told the owner this and said I am going to return your dog because his leash is too loose for him and I dont want him to escape again. Somehow how the owner didn't know and said shes never had a problem like this before Why didn't wag tell her this!?
I sent her the screenshot of atleast 4 other walkers complaining on the notes that dog tries to sneak out of the leash. I gave the dog back and she wanted part of her money back from Wag since I had to end the walk early. I told her no problem I will contact Wag to get you a partial refund.
Next thing I know the suspend my account and a week later deactivate it! The customer service team all of a sudden was unresponsive, unhelpful, and uncaring! I tried to appeal but they still upheld that I would be forever deactivated. How was scenario my fault? I tried to help!
I lost so much money from this because I make around $1000 a month side money from Wag and there no other good competing apps in NYC to walk dogs!
On 11.05.18, I had a walker steal $300.00 sunglasses from my house. I have contacted them over 30 times to get a resolution and filed a police report, and no one from Wag will even call me back. They claim to be insured, to to background checks on the walkers, and to be available 24/7. None of these claims seem to be true, as it is 8 weeks later and I am still trying to get someone to respond to me.