I purchased a doll from this "dealer" and was told it would resemble the model shown... they then asked me to "verify" the product prior to shipping but it in no way resembled the model. When I refused to OK the shipment I was then told that they looked different because I had chosen a smaller type and that if I upgraded it would exactly resemble the model, so I did; spent $100's more.
Then they told me it isn't available in that larger size without changing multiple features, which did not interest me. I spent days and hundreds of messages trying to work with them for a solution but each employee kept giving incorrect info and assurances. They finally admitted that the website was "incorrect" and that the employees were "incorrect" and insisted I had to choose between the inferior product or one completely different than what I had been promised.
These didn't interest me and I requested my refund but they refused to process my refund. Eventually the owner states he will only issue a partial return, keeping hundreds of dollars to restock the obviously inferior product. I informed him that Paypal was involved and he refunded nearly two thirds of my money but when I asked for the rest he said no, laughed and then threatened he would be reporting me to the FBI (lmao).
Never deal with this company unless you want to be scammed on products, want to waste your time or feel like giving them free money. You have been warned.
VS Doll Reviews
I purchased a doll from this "dealer" and was told it would resemble the model shown... they then asked me to "verify" the product prior to shipping but it in no way resembled the model. When I refused to OK the shipment I was then told that they looked different because I had chosen a smaller type and that if I upgraded it would exactly resemble the model, so I did; spent $100's more.
Then they told me it isn't available in that larger size without changing multiple features, which did not interest me. I spent days and hundreds of messages trying to work with them for a solution but each employee kept giving incorrect info and assurances. They finally admitted that the website was "incorrect" and that the employees were "incorrect" and insisted I had to choose between the inferior product or one completely different than what I had been promised.
These didn't interest me and I requested my refund but they refused to process my refund. Eventually the owner states he will only issue a partial return, keeping hundreds of dollars to restock the obviously inferior product. I informed him that Paypal was involved and he refunded nearly two thirds of my money but when I asked for the rest he said no, laughed and then threatened he would be reporting me to the FBI (lmao).
Never deal with this company unless you want to be scammed on products, want to waste your time or feel like giving them free money. You have been warned.