My experience with Voltron Motors has been very frustrating due to the lack of attention to detail with the final product and lack of responsiveness from management. After paying in full and upfront for my custom Jeep build September 2016 it is still incomplete to date. Several items listed on the original build sheet are missing and or were not installed as documented. I requested these parts be sent and or reimbursement for the parts and labor not needed but charged for. Electrical work had to be redone due to poor workmanship and I have yet to be reimbursed for the repairs to be completed locally. Several items were not completely painted or prepped properly allowing rust to develop flake off and bubble up in very noticeable places. I have sent several texts and emails to Voltron Motors management in good faith checking on the status of the above issues I am experiencing; I’ll get a response saying they will take care of it and then not hear anything for months.
Just because I’m a simple military member and not a high profile customer/future investor, I would at least expect to receive a product of equivalent build quality and finish and hopefully above average customer service. This is not the level of customer service or build quality I would expect from an up and coming global company touting “Outstanding Quality of Custom Build Work” catering to the elite luxury Jeep community. Letting a vehicle leave your shop in that state and failing to communicate with your customers, no matter how small in comparison to your other clients, is just plain wrong in the business world and again reflects negatively as to the quality of your products, your company, and those that endorse Voltron Motors
Voltron Motors Reviews
My experience with Voltron Motors has been very frustrating due to the lack of attention to detail with the final product and lack of responsiveness from management. After paying in full and upfront for my custom Jeep build September 2016 it is still incomplete to date. Several items listed on the original build sheet are missing and or were not installed as documented. I requested these parts be sent and or reimbursement for the parts and labor not needed but charged for. Electrical work had to be redone due to poor workmanship and I have yet to be reimbursed for the repairs to be completed locally. Several items were not completely painted or prepped properly allowing rust to develop flake off and bubble up in very noticeable places. I have sent several texts and emails to Voltron Motors management in good faith checking on the status of the above issues I am experiencing; I’ll get a response saying they will take care of it and then not hear anything for months.
Just because I’m a simple military member and not a high profile customer/future investor, I would at least expect to receive a product of equivalent build quality and finish and hopefully above average customer service. This is not the level of customer service or build quality I would expect from an up and coming global company touting “Outstanding Quality of Custom Build Work” catering to the elite luxury Jeep community. Letting a vehicle leave your shop in that state and failing to communicate with your customers, no matter how small in comparison to your other clients, is just plain wrong in the business world and again reflects negatively as to the quality of your products, your company, and those that endorse Voltron Motors