Horrible service I ordered iPhone 14 pro max , consultant lied and said there was available stock, everytime I phone to follow up they give me a new date of receiving stock this is ridiculous seriously I've been a customer for long at vodacom and I'm very dissapointed... Why LIE to a costumer 3 times now... SORT THIS OUT VODAS****
!!!!!!!!
I am blown away that vodacom isn't even making an attempt on sorting this problem like they say "all phone call are recorded for quality purpous" well I'm requesting a response from a higher level of management not a "web team" or consultants because they all have the same stories I want that phone call recor**** so this can be taken to a new level, there was false adverti*****t and lying in this sale as I asked about 3 times if this product is in stock and not on back order and they said no it's not on backorder its defenetly in stock it will be delivered in 3 to 5 working days... I'm furious...
Vodacoms reply to my post was not a bit helpful in any way possible...
People be careful vodacom contacts takes double the money while lockdown without being in arrears.And the problem never gets solved.113 People please take my advice stay far away frim vodacom. They have been charging us double the amount of our normal contract. We have been at vodacom for more than 10 years. Never have me missed a payment not even one. So we changed our banking details and made a eft payment to vodacom on the 7th of april.
Since end of march vodacom have been charging us R1875.98 since the lockdown started. (The normal amount monthly is 937.99.) So on our hardest time vodacom is being dishonest. So if we phone them they are rude. Very poor service and rude. And they are right we are wrong they are allowed to take as much as they want. How can they get away with this. We will never do business with vodacom ever again. Also take this further i shall not leave it here.
Taking peoples money at the hardest time one of out consultants at the bank spoke to this lady. The staff at the bank is witness to what vodacom is doing all of them they were shocked and said they will never do business with vodacom and this situation opened their eyes for future use. The tellers at the bank said to rather go with mtn or cell c they havent had problems with them. Vodacom gets away with this all the time. Too many camplaint on hellopeter website about vodacom also. How to we end this. How long will they get away with it.
Vodacom South Africa Reviews
Horrible service I ordered iPhone 14 pro max , consultant lied and said there was available stock, everytime I phone to follow up they give me a new date of receiving stock this is ridiculous seriously I've been a customer for long at vodacom and I'm very dissapointed... Why LIE to a costumer 3 times now... SORT THIS OUT VODAS****
!!!!!!!!
I am blown away that vodacom isn't even making an attempt on sorting this problem like they say "all phone call are recorded for quality purpous" well I'm requesting a response from a higher level of management not a "web team" or consultants because they all have the same stories I want that phone call recor**** so this can be taken to a new level, there was false adverti*****t and lying in this sale as I asked about 3 times if this product is in stock and not on back order and they said no it's not on backorder its defenetly in stock it will be delivered in 3 to 5 working days... I'm furious...
Vodacoms reply to my post was not a bit helpful in any way possible...
People be careful vodacom contacts takes double the money while lockdown without being in arrears.And the problem never gets solved.113 People please take my advice stay far away frim vodacom. They have been charging us double the amount of our normal contract. We have been at vodacom for more than 10 years. Never have me missed a payment not even one. So we changed our banking details and made a eft payment to vodacom on the 7th of april.
Since end of march vodacom have been charging us R1875.98 since the lockdown started. (The normal amount monthly is 937.99.) So on our hardest time vodacom is being dishonest. So if we phone them they are rude. Very poor service and rude. And they are right we are wrong they are allowed to take as much as they want. How can they get away with this. We will never do business with vodacom ever again. Also take this further i shall not leave it here.
Taking peoples money at the hardest time one of out consultants at the bank spoke to this lady. The staff at the bank is witness to what vodacom is doing all of them they were shocked and said they will never do business with vodacom and this situation opened their eyes for future use. The tellers at the bank said to rather go with mtn or cell c they havent had problems with them. Vodacom gets away with this all the time. Too many camplaint on hellopeter website about vodacom also. How to we end this. How long will they get away with it.