My recommendation is to stay FAR away from VitaKem, because my experience felt nothing more than a bait and switch scam. They have not honored their "standards" and have threatened me over email. In my eyes, they are fraudsters - and I'm sure I'm not the only one they bullied.
I stumbled upon VitaKem because they ranked well in Google for the keywords I was looking for. I reached out about one of their formulas and was assigned to Aaron Berkman. He advised me that that formula was the only hair product they offer. Good enough for me, I sent in a deposit because that formula, as advertised, was good enough for my company.
After taking my money, Aaron said that the manufacturing process could take up to 8 weeks. After 8 weeks and not much communication, I naturally grew concerned. We had deadlines to meet and I trusted VitaKem and Aaron Berkman (sales rep) to at least come close to the deadline he told me. Well, it only gets worse from here. Aaron sends me papers to sign and initial, but in the fine print, they changed the formula on me. In fact, they practically eliminated the only ingredient that mattered in the product. I finally received the shipment several weeks past the schedule Aaron sold me on. If the product was late, that would've been one thing, but to feel completely robbed and bullied is another.
When I rightfully asked for an explanation, they refused to acknowledge that they switched the product on me. I ordered the only hair product VitaKem manufactures, which is exactly what Aaron Berkman sold me on. Only after getting my money, they artfully switched the main ingredient, beefing up their profit margins on my order.
After calmly and respectfully asking for an explanation or some sort of courtesy, I get an email from Darrin Lang (COO) and he threatens to come after me with a lawyer if I tell anyone else what they did to me. Not an apology, detailed explanation, or a credit or partial refund. This country was built by small business and it is my true feelings that VitaKem preys on small business and shows no remorse.
There are too many other manufacturers out there to take the risk with VitaKem, in my opinion. I will avoid them like the plague.
Vitakem Nutraceutical Inc. Reviews
My recommendation is to stay FAR away from VitaKem, because my experience felt nothing more than a bait and switch scam. They have not honored their "standards" and have threatened me over email. In my eyes, they are fraudsters - and I'm sure I'm not the only one they bullied.
I stumbled upon VitaKem because they ranked well in Google for the keywords I was looking for. I reached out about one of their formulas and was assigned to Aaron Berkman. He advised me that that formula was the only hair product they offer. Good enough for me, I sent in a deposit because that formula, as advertised, was good enough for my company.
After taking my money, Aaron said that the manufacturing process could take up to 8 weeks. After 8 weeks and not much communication, I naturally grew concerned. We had deadlines to meet and I trusted VitaKem and Aaron Berkman (sales rep) to at least come close to the deadline he told me. Well, it only gets worse from here. Aaron sends me papers to sign and initial, but in the fine print, they changed the formula on me. In fact, they practically eliminated the only ingredient that mattered in the product. I finally received the shipment several weeks past the schedule Aaron sold me on. If the product was late, that would've been one thing, but to feel completely robbed and bullied is another.
When I rightfully asked for an explanation, they refused to acknowledge that they switched the product on me. I ordered the only hair product VitaKem manufactures, which is exactly what Aaron Berkman sold me on. Only after getting my money, they artfully switched the main ingredient, beefing up their profit margins on my order.
After calmly and respectfully asking for an explanation or some sort of courtesy, I get an email from Darrin Lang (COO) and he threatens to come after me with a lawyer if I tell anyone else what they did to me. Not an apology, detailed explanation, or a credit or partial refund. This country was built by small business and it is my true feelings that VitaKem preys on small business and shows no remorse.
There are too many other manufacturers out there to take the risk with VitaKem, in my opinion. I will avoid them like the plague.