I did a order on april 27 (order 307369797) and didn't receive it. I couldn'tt track on the website and didn't receive any information. Because I live in other country (Brazil) and we have a lot of customs problems, I didn't get suspicious with a long delay in the first months. Now the company told me that the item was returned and that they didn't refund me because I didn't request that on a 90 days period. In other words: they sent the item, received it returned (without my consent), didn't alert me about that and are not agreeing to give me a refund. I don't know if that is even legal in US, but I don't recommend anyone do business with this company, specially for internationall orders.
Vitacost.com Reviews
I did a order on april 27 (order 307369797) and didn't receive it. I couldn'tt track on the website and didn't receive any information. Because I live in other country (Brazil) and we have a lot of customs problems, I didn't get suspicious with a long delay in the first months. Now the company told me that the item was returned and that they didn't refund me because I didn't request that on a 90 days period. In other words: they sent the item, received it returned (without my consent), didn't alert me about that and are not agreeing to give me a refund. I don't know if that is even legal in US, but I don't recommend anyone do business with this company, specially for internationall orders.