Bought a headlight/taillight kit from them off eBay less than a year ago. The LED tailights are working great (finger's crossed). But the headlight set is crap. Few weeks in and a headlight leaked and held water. $20 and they sent a replacement qucikly. Yeah, sounds good but wait. I notice some oncomming traffic is flashing at me. I notice that not only is one of the headlights broken loose from it's mounting, the reflective coating on the back is bubbling. So I send them msg on eBay. Rep says "they only sell in sets and can't replace it". I had even had offered to pay.
Bottom line is maybe this kewl looking equipment is nothing much more than a novelty. I've contacted a body shop and have new heahlights lined up for install. I didn't even ask how much VIPMOTOZ's Novelty will cost me.
I bought two headlights for my SUV on August 20 . It took over a month to received them from California to Arizona. I had them installed Oct 3 by a dealer. On Nov 3 I had the truck detailed. Both headlights where not properly sealed and now have water, not condensation, but actual water inside them. I was told by the company that I was past the 60 days warranty period and there is nothing they can do. Rip Off They start the warranty period the day you purchase them over the internet.
I bought a set of headlights from this company in June 2016(summer) then in the fall (September) - raining season here - they leak water in and so they fog up and have moisture inside them. Now one does not work at all. I emailed them _no reply at all so I called them three times -
They say that their warranty is only 60 days and that i can now buy another light AND THEY WILL INCLUDE A FREE TUBE OF SILICONE TO SEAL UP THE NEW LIGHT!!! I SAID "WHAT THE HELL?" YOURE TELLING ME THAT YOUR LIGHTS LEAK BUT I HAVE TO BUY A NEW ONE!!!??
Then I ask to speak to a supervisor- they tell me a supervisor will call me in the next 5 mins and get this taken care of.
NO CALL of course! so i called again - three times pleading to speak with a supervisor they say again " he is very busy and will call in 5 mins".... probably trying to keep this company from going under - damage control for hundreds of customers.
DO NOT BUY FROM THIS COMPANY- foreign run and cheap product!!!
Item was purchased on August 23 2019 on Ebay from VIPMotoz for $398.99. eBay order # 06-03779-10222. The items purchased were in a bundle consisting of a headlight set, turn signal set and a tail light set with a lifetime warranty.
The headlights started to haze after a year and a taillight developed an internal short after 2 years. I contacted the company to inquire about next steps to get the problems remedied. Their response was that the lifetime warranty only applies to removable parts. This is not what was stated in the listing, the listing said “Lifetime Parts Warranty Unique program offering free parts replacement on purchased products" The parts I bought are in fact removable or there would be no way to replace them. Lastly, if they are referring to removable parts on the parts I bought there are none, so it doesn’t make any sense to sell it with a lifetime warranty if it doesn’t apply to the parts I purchased.
Ordered new halo projection headlamps for my 07 GMC Sierra. It was a restoration project I was building. When it came time too put the new headlights in half the LED's do not work at all! Contacted the company VIPMOTOZ that sold me the defective item explained that it was a restoration project. They said I was past my 60 return time limit and basically told me I'm on my own and they are not willing to correct the issue of the defective headlights they are selling.
I purchased a pair of led taillights for my H3. They looked good,but first time I washed it,the drivers side leaked. I contacted Vip to get advise,they gave me $50 credit to reseal & fix. Now a yr 1/2 later passenger side leds quit wrkng on 3 leds. They will not honor their so called lifetime warranty parts replacement. Some customer satisfaction.. take my advise,buy a good brand,not their junk.
VipmotoZ Reviews
Bought a headlight/taillight kit from them off eBay less than a year ago. The LED tailights are working great (finger's crossed). But the headlight set is crap. Few weeks in and a headlight leaked and held water. $20 and they sent a replacement qucikly. Yeah, sounds good but wait. I notice some oncomming traffic is flashing at me. I notice that not only is one of the headlights broken loose from it's mounting, the reflective coating on the back is bubbling. So I send them msg on eBay. Rep says "they only sell in sets and can't replace it". I had even had offered to pay.
Bottom line is maybe this kewl looking equipment is nothing much more than a novelty. I've contacted a body shop and have new heahlights lined up for install. I didn't even ask how much VIPMOTOZ's Novelty will cost me.
I bought two headlights for my SUV on August 20 . It took over a month to received them from California to Arizona. I had them installed Oct 3 by a dealer. On Nov 3 I had the truck detailed. Both headlights where not properly sealed and now have water, not condensation, but actual water inside them. I was told by the company that I was past the 60 days warranty period and there is nothing they can do. Rip Off They start the warranty period the day you purchase them over the internet.
I bought a set of headlights from this company in June 2016(summer) then in the fall (September) - raining season here - they leak water in and so they fog up and have moisture inside them. Now one does not work at all. I emailed them _no reply at all so I called them three times -
They say that their warranty is only 60 days and that i can now buy another light AND THEY WILL INCLUDE A FREE TUBE OF SILICONE TO SEAL UP THE NEW LIGHT!!! I SAID "WHAT THE HELL?" YOURE TELLING ME THAT YOUR LIGHTS LEAK BUT I HAVE TO BUY A NEW ONE!!!??
Then I ask to speak to a supervisor- they tell me a supervisor will call me in the next 5 mins and get this taken care of.
NO CALL of course! so i called again - three times pleading to speak with a supervisor they say again " he is very busy and will call in 5 mins".... probably trying to keep this company from going under - damage control for hundreds of customers.
DO NOT BUY FROM THIS COMPANY- foreign run and cheap product!!!
Item was purchased on August 23 2019 on Ebay from VIPMotoz for $398.99. eBay order # 06-03779-10222. The items purchased were in a bundle consisting of a headlight set, turn signal set and a tail light set with a lifetime warranty.
The headlights started to haze after a year and a taillight developed an internal short after 2 years. I contacted the company to inquire about next steps to get the problems remedied. Their response was that the lifetime warranty only applies to removable parts. This is not what was stated in the listing, the listing said “Lifetime Parts Warranty Unique program offering free parts replacement on purchased products" The parts I bought are in fact removable or there would be no way to replace them. Lastly, if they are referring to removable parts on the parts I bought there are none, so it doesn’t make any sense to sell it with a lifetime warranty if it doesn’t apply to the parts I purchased.
The business refuses to take any responsibility.
Ordered new halo projection headlamps for my 07 GMC Sierra. It was a restoration project I was building. When it came time too put the new headlights in half the LED's do not work at all! Contacted the company VIPMOTOZ that sold me the defective item explained that it was a restoration project. They said I was past my 60 return time limit and basically told me I'm on my own and they are not willing to correct the issue of the defective headlights they are selling.
I purchased a pair of led taillights for my H3. They looked good,but first time I washed it,the drivers side leaked. I contacted Vip to get advise,they gave me $50 credit to reseal & fix. Now a yr 1/2 later passenger side leds quit wrkng on 3 leds. They will not honor their so called lifetime warranty parts replacement. Some customer satisfaction.. take my advise,buy a good brand,not their junk.