Was immediately scammed by the sales people. I was at a trade show in Las Vegas when I was stopped by the sales person at the booth. She went on and on about how good my skin looked for my age, etc etc etc. Was so pushy and wouldn't let me leave without a sale!!! Even after I purchased $300 in product she proceeded to try and sell me more by telling me my own skin care products weren't working (this after she told me how good my skin looked) and try to sell me $200 more worth of product. I was apprehensive to buy what I did and didn't fall for her trap!! I immediately Googled the company, that's how I found this website. Apparently this company is notorious for ripping people off with no recourse for the consumer who was dooped. There is a no refund policy that wasn't posted anywhere and was not disclosed before the purchase. Every number I call tells me there's nothing that can be done and even my own bank won't stand be me!! WTF!?!? I know others have filed with the BBB in Las Vegas but this company is still in business and still ripped people off.
My niece is visiting from England for 2 weeks. She got jumped on in a Houston Mall yesterday at 2 separate booths... she is shy and was totally taken advantage of. At one of the booths they even approached her at someone else's booth !!!! By the time they had finished with her, she had parted with $250 !!! I couldn't believe it !!!! She was too scared and intimidated to say 'no' !! She called me and asked me to come and help. We went straight back to the places, within an hour of the purchase, and asked for a refund. She paid in cash....... and that was that. I have had the runaround since that moment. I thought the manager guy was really trying to be helpful and understanding, but no, all part of the same scamming of the public. Sadly this young girl is now down to $6 left for the rest of her vacation !!!!! Buyer beware !!!!
See the description please. I'm new to this site. That was my second time writing that and I'm using my cell phone.
As I waked through the mall I got pulled aside to the kiosk with this again woman she applied this face peeling mask on my skin and then moisturizer on it. She told me that they are both 100$ each and that she'll give them too me for just 100$ I can have the buy one get one free price since I am a college student. She then started putting them in a bag and asked how I will be paying for them. HOLD UP I never said I wanted them. YOU approached me. So I said I was going to wait and think about it and come back. She then said she'll throw in a hand lotion bottle for free "as a gift from me to you" she then said to me if I don't see a change I can get full refund. She pulled out receipts that I believe now are fake just to show you "how much people love it" with 1500.00 and 3,500.00 dollars on the order total what I also realize is that her covering the bottom of the receipt was on purpose. So I bought them and thought I can return them if I decide it's too much money for me, I am currently unemployed and going to school full time after all. I went on to a job interview and noticed that the scent on my hand from the moisturizer smelled strangely familiar. I am a frequent shopper at the wish.com app and half of the time I am receiving refunds for products that don't match the pictures of what they claim the item is. The smell of each item in the packages I receive from Chcins all have a similar scent. The one on my hand that I was smelling. I wanted to return it cause it because it was like a warning that it was linked to this site I'm always getting refunds from because they send you a much cheaper laughable product than they advertise. But atleast they refund you. I checked the receipt and noticed that what was hidden in the bottom behind the purposeful fold reads "no refunds, exchanges only" I was never informed of this when she was selling this to me. In fact she said I could have full refund if I did not see a change. How is that possible if you don't do returns? Out of curiosity I went to the site I placed above to check the origin . Just to connect the scent and see if they are from the same place. I ended up seeing something else very infuriating. The 100$ face peel was 48$ and the 100$ moisturizer was 48$ so I literally gave them a 2$ profit when in reality I was supposed to be receiving one of those for free. *
Next thing I know I'm in a chair getting my puffy eyes worked on & then a free facial. The men persuade you to buy by means of deception & flattery (INVEIGLE) but do NOT tell you there is a no return policy. The cost is way too much & the product doesn't continue to last as long as they say it does. I called & cancelled my order the next morning (BEFORE SHIPMENT) as it read on the pink order slip that orders could not be cancelled if shipped. VINE VERA proceeded to ship the pkg at 6 pm that evening when I had called & e-mailed my desire to cancel shipment at 9:45 AM that morning. The customer service office claims they can not do much to help because they are not affiliated with private retail locations? WHAT? Yet this customer service phone number & e-mail address is listed on ALL paperwork & receipts. This company is definitely a scam but where do you go for help? I have filed a claim with BETTER BUSINESS BUREAU OF LAS VEGAS & my credit card company. Next step may be lawyer-I would rather pay a lawyer to discontinue this practice than pay for these products that are bogus!
While on vacation in Las Vegas, NV I was approached with a free sample from a kiosk employee, then led into the kiosk to get another sample for my puffy eyes. I was then given an eye treatment with Vine Vera products and bought the eye cream at an inflated price but thought it would be worth it if it truly worked.
Then the employee got another employee to give me a facial free of charge while awaiting his soliciting the products at the Bellagio later that morning. These men definitely fit the description of the word "inveigle"- meaning pursuade someone to do something by means of deception or flattery."
After purchasing these products that I was pursuaded heavily to buy I called the next day to cancel my shipment (the pink slip said you cannot cancel shipment after products had shipped). I called both the sales person & e-mailed the customer service address & told them to cancel shipment. This was at approx 9:45 am. They still shipped the product (per Fex Ex at 6PM that same day) even after they were aware I did not want the shipment. All receipts except the one I signed for the credit card purchase said no returns but this policy was not told to me in any fashion.
I received a response from the customer service e-mail saying they are not affiliated with any private retail locations yet their e-mail address is listed on all paperwork - this is definitely a scam of some sort.
I have refused shipment twice, contacted customer service with no resolution, contacted the Better Business Bureau of Las Vegas, & contacted my Credit Card Company. Vine Vera shipped the pkg again & I refused shipment again. I would pay a lawyer to resolve this before I will pay for this product which I do not want. Vine Vera solicited me & did not make me aware of their no return policy at any time. If you sell a good product you do not have to fear that people will return it unless of course this is a scam.
Walking thru the mall, second floor,I was approached by a young lady, who was selling skin care and offered me a free sample. I took it and as I went to take it, a young man approached me with a full sized product in his hand. He asked me to take my glasses off and he would show me what a miracle product he had to make your look younger, around the eyes. I said no, I was in a hurry and he continued to talk and took my hand and applied the product. I was stunned, especially when I didn't even offer my hand. He continued to speak about the product and said he would give me a deal...and to watch my hand as the wrinkles disappeared. Then he did said it would take 5 or 10 minutes and I said I can't wait, and he said I will give you a deal $900 for the eye cream. I was floored. $900!! Then he goes I will give it to you for $870!!! He goes I know you have credit cards in your wallet, come on just buy it. I walked away and said I may be back, just to get him to leave me alone. He said Dr Oz endorsed this product. I went on the main level and the same company was selling skin care...same exact set up. I walked up to a young lady and pointed to the product and asked the cost. She said $130, same EXACT product!! Then a young man came up to me and wanted to try it on my eyes and I said no. He goes I have a great deal for you...$179! I was shocked again!!! I said I was just quoted $130 by the young lady and he said she is new and doesn't know prices and I told him the cost at the other kiosis. He said they are allowed to make their own prices!!! I go at a price difference of $691.00!!! I then walked away. Is this even legal? How can a mall have a business (2) that are so unfair to the public?
Was 9 months pregnant walking through a mall in Oklahoma City with my husband. We were stopped by a man at a Vine Vera kiosk, who offered a free sample. I said thanks and looked away. I know better than to deal with people at kiosks like that, however my husband is Japanese and is not used to scammers. He had only lived in America for less than 2 years at the time, and we had moved to OKC from a small Midwest town. He didn't speak English all that well at the time, so I feel like that made him an easy target for these guys. When I reached for the sample he grabbed my hand, which I immediately did not like, and said "would you mind a free demonstration of some luxury skin care products?" I said I was fine (in a very polite, smiley way), when my husband said, "I don't mind if you don't, we're not in a hurry." I wanted to say no, but he was already rubbing the Dead Sea facial peel on my inner forearm. He had me and my husband feel the arm that had nothing, and then the arm that had been treated. I admit, it was softer, but it also felt gimmicky to me. But my husband was supper impressed. Japan is known for its nice skin care products, so I guess he assumed they would be long lasting like they are back home. I had a feeling that this was just temporary. Anyway, I felt super uncomfortable standing there, and I felt like everyone that walked by me getting the demonstration thought we were suckers. I just wanted to end this and leave, but the salesman said that his wife is actually Japanese and started using some basic Japanese with my husband, which made him feel like he could trust him. Then he started telling us how amazing these products were, and asking me how I liked it. I didn't want to be rude and insult the products or the man, especially since it had worked. I said it was nice, and he was telling my husband how he should get me something nice since I was pregnant, and how I should be pampered and relaxed, which of course my husband already thought, so he was buying into this. I told him I didn't need it, and that I appreciated how he wanted to do something nice for me, but that I just didn't need it, which I think made my husband think that I actually wanted it, but was just to nice to ask directly. But actually I was just trying to politely leave. The salesman kept talking to my husband and basically said that if he didn't buy the stuff that he didn't care about me and how much I am doing by carrying his baby. They haggled over the price and he said it is originally $150 for the Dead Sea peel, but because he was Japanese and the mans wife was Japanese, he would give us a special discount of $50 and foot cream for free. I couldn't believe the price, but my husband is used to high skin care prices in Japan for quality products, so he didn't bat an eye. I tried multiple times to say, no, it's fine, I don't want it, but my husband agreed to get it, thinking he was giving me a special present. It's honestly, so sweet of him, but I wish he had done that for something I actually wanted, or actually good skin care, lol. But, he proceeds to pay for it, and up until that point there had been nothing that actually made me feel bad, except for the instinctual "it's a scam!" screaming in my head from just being at the kiosk in the first place. I mean the products *seemed* to work, so although I was uncomfortable, nothing proof-worthy jumped out at me until he went to pay. The price was in the $80s. I said, that wasn't the price we agreed on, and he fiddled with his cheap calculator, and then told us that it was the correct price with the discounted facial peel and the foot cream. I said, "I didn't even want the foot cream, you said it was free." He played with his calculator some more, and then said, "okay, this is the price I can do", and showed us the calculator and it said $65. My stomach dropped and I KNEW this was a rip off, and that my gut instinct had been correct. My husband pulled out his card, and said "that's fine." I think me arguing with me man had made him uncomfortable, and I knew that there was nothing I could say to him at this point, because he was now determined to prove that he cared about me by buying me something luxury and special. So I just accepted my fate. We walked away and my husband was happy that he thought he had made me happy, so of course after he had spent that money I acted happy. I didn't want to make him feel bad, he only wanted to do something kind for me. I was hoping that it was just the salesman that was the scammer, and that the products would be at least a little decent. But the foot cream was super watery, which I immediately knew would work well on feet since the skin is tough and needs a heavier formula to penetrate the skin. But, I was determined to use the two products, so I mixed it in with my gold bond foot cream (which is amazing btw). I didn't notice any difference from using it. Now, the facial peel...it worked decently enough, except it dried out in a month! I always put the cap on fully, but it seemed like having it off for any amount of time dried it, and I noticed each time I went to use it, it was stiffer. It ended up getting so tough I couldn't use it, so I had to throw the rest away. My husband asked me a few weeks after that how I had liked the stuff, and I told him I did, and how nice he was, etc. I told him I had used it all, and he asked me if I wanted to get more, and I told him that I liked it, but the Japanese is better, so let's just go back to that. He seemed pleased. So at least I was able to get through it without making my husband feel bad or feel like an idiot. And I don't have to deal with those greasy, sneaking, manipulating Vine Vera jerks again.
Walk-On-By if you happen to stroll by 60 Grant Ave. SF, CA. This company has no scruples and will do anything to scam you. Beware of two guys Dino, Mike, and the rest of the female staff. They charged my CC Card and I have to dispute the charge. They High-Pressure you on the sidewalk by giving a free sample then test the product on your hand. The product seems to work at first in their store but when you get home you can tell that the skin changed back to its original condition. I found out that each locations are franchised and don't have to follow a standard protocol. Their protocol is to Rip-U-Off/Scam Artists Delight. I now have to dispute the unauthorized CC Card charge. More time wasted on these thugs. This whole operation is a SCAM! Please report this company on Yelp & your local BBB!
The saleswomen at the vine vera store in Cerritos charged me more than what we agreed on for the skin care product. This took place at the Cerritos mall in California at a mall kiosk. She told me the product was 99 dollars but came out to be 108 on my debt card. She also had me sign my name on her tablet without telling me what I was signing. I signed a strict contract for a no refund policy. She was singing to me the entire time trying to distract me from what she was doing. I feel abousulty terrible for getting scammed and I feel ashamed of myself.
I was on a cruise and at port in Puerto Rico. We went to a mall and some person stopped me to give me a free sample of some day cream. She asked if she could put some cream on my face to lesson my laugh lines. I said ok. She put it on, I could feel it tighten and it did look a little better. She said use it each week and it will get better. She quoted me $700 but I could have it for $400. I said I couldn't afford it. In the end she said I could have the Resveratrol Shiraz Instentic Non Surgical Syringe (value $700) and the Vitamin C peeling (value $176), for $235. I bought it. An hour later my face was the same as before. Too late, we were back on the ship. Do not buy this product!
Went to Cornado center with my mom and my son. Was walking through the mall when the guy gave samples. Then pull my mom in to their booth/kiosk. He took advantage of her face wrinkles and crows feet. She sat there for almost 30 mins to an hr. He was pushy and touchy/feely trying to make her feel comfortable and try and get her to buy their crap. She kept telling no and i can't afford it and i have to talk to my husband. he kept asking why she had to talk to him. I noticed his accent and i think he was trying to come off as Italian but he sounded middle eastern. It reminded me of the movie don't mess with the zohan. There was another guy there that bought two of everything. My mom's face didn't change at all after using that stuff. It looked worse. And the no refund crap is BS. I told her not to do it not to buy any more of their s*. She only ended up paying $162.00 for something that they charge on line for $700.00. Thank God but still total scam.
I was duped by the salesmen with Vine Vira. I had no idea I would be so stupid as to buy this product. I was mesmerized by the salesmen, young Israel boys, and bought some product then they started showing me more and shuffling bags adding "free gifts', and I spent so much money my husband would kill me if he knew. They even walked me to my car. Half way home it hit me to what I had done, and now I can't sleep, cry, and am so depressed. When I checked my purchase I found they has switched products. I don't know how I am going to pay my credit card bill. PLEASE PLEASE stay away from this people. Don't get sucked in
My husband purchase 2 products from the Vine Vera kiosk at the Mayfair mall location , Xmas of 2015. On the receipt it states after 6. Months I am entitled to 1 refill of the products before the date of original purchase. The kiosk is no longer at that location and I called the customer service number on their website! The woman was dancing with her words. Stating that the moisturizer isn't a vene Vera product. I said what a scam. She said that they are independent sales people and are selling other products at their kiosk , what? Isn't this Vine Vera? The second product she said that the facial peel was their brand, and that there should b a serial number on the bottom that was engraved. There was a number but not engraved. She stayed it wasn't in their data bank and it must not be their product! She had just told me prior to that , that the product was theirs! Again I stayed scam! That the kiosk is selling off brand ( black market product) because the serial number was stamped not engraved and didn't show up in there data bank! They ( vine Vera) stated that they aren't responsible! Isn't this your product that is being sold with their name attached ? Then who is responsible ? A kiosk that isn't their? And they promotion of 1 refill is a promotion of the kiosk owner.
So I would have to find that person to get my product. Not any Vine Vera representative can help me! Scam, scam , scam ! And they say their customer service! I'm reporting this through every way can! I worked retail for 27 yrs. and this is the worst company I've seen ! Buyer beware!!
On Saturday December 3, 2016 at 7:22 PM Benjamin the manager handed me a sample which I accepted he then he grabbed my hand which startled me, took me to his booth and began asking me questions to some personal questions. He pulled the product and began to test his facial peel product on my arm, he tested it on the underside of my right arm which is always generally the softest part of your skin on your arm, began to rub the product on my arm and some like product began to show which looked like dead skin from my arm. Later that evening I tested it on my skin (I have already bought the products of 1 facial peel and 1 facial moisturizer and two free items just a secret give away given from Benjamin the manager). The result looked exactly the same from when Benjamin tested in my arm from earlier, I immediately knew from the looks of it and the smell that the product does not do its job. It's suppose to act like a facial peel, it smells like rubber and it feels a gel but hardens after leaving the container.
I was approached t triangle town center, raleigh, nc by a very high pressure salesman and i said i can't afford it. He kept on and on and i did purchase an eye product. Then he said i can give you a free facial. I told him i didn't have time over and over!!!!! but kept insisting. One hour later i had been pushed into purchasing more products. I was literally sick to my stomach when i left. I decided to take products back the next day and was told no refund!!!!! i did not see the sign nor was i told no refund!!! i feel as if i was robbed!!!! please do not get tricked into their sales pitch!!!!!!
I was at the Jordan Crrek mall when I was approached and given a free sample. They then practically arm wrestled me to sit in this chair and try their fabulous eye product that without my permission put around my eye. It immediately was burning and I told him to remove it....he said, oh it is working.....I said NO, it is burning....finally he wiped it off. After several minutes of trying to hard sell Vine Vera and lowering the price, I finally had enough and walked away with them still trying to sell me the product. Here it is five days later and the delicate skin under my right eye is flaking off, burning and very painful.
Vine vera sold me 2 yrs. of products, for over $6000. I received a hodge podge of products. After 1 yr. I have mismatched "sets". Age efying serum is great but , after 1 yr. it is used up & cost $290 at a mall.
Vine Vera Reviews
Was immediately scammed by the sales people. I was at a trade show in Las Vegas when I was stopped by the sales person at the booth. She went on and on about how good my skin looked for my age, etc etc etc. Was so pushy and wouldn't let me leave without a sale!!! Even after I purchased $300 in product she proceeded to try and sell me more by telling me my own skin care products weren't working (this after she told me how good my skin looked) and try to sell me $200 more worth of product. I was apprehensive to buy what I did and didn't fall for her trap!! I immediately Googled the company, that's how I found this website. Apparently this company is notorious for ripping people off with no recourse for the consumer who was dooped. There is a no refund policy that wasn't posted anywhere and was not disclosed before the purchase. Every number I call tells me there's nothing that can be done and even my own bank won't stand be me!! WTF!?!? I know others have filed with the BBB in Las Vegas but this company is still in business and still ripped people off.
Buyer beware !!!!
My niece is visiting from England for 2 weeks. She got jumped on in a Houston Mall yesterday at 2 separate booths... she is shy and was totally taken advantage of. At one of the booths they even approached her at someone else's booth !!!! By the time they had finished with her, she had parted with $250 !!! I couldn't believe it !!!! She was too scared and intimidated to say 'no' !! She called me and asked me to come and help. We went straight back to the places, within an hour of the purchase, and asked for a refund. She paid in cash....... and that was that. I have had the runaround since that moment. I thought the manager guy was really trying to be helpful and understanding, but no, all part of the same scamming of the public. Sadly this young girl is now down to $6 left for the rest of her vacation !!!!! Buyer beware !!!!
See the description please. I'm new to this site. That was my second time writing that and I'm using my cell phone.
As I waked through the mall I got pulled aside to the kiosk with this again woman she applied this face peeling mask on my skin and then moisturizer on it. She told me that they are both 100$ each and that she'll give them too me for just 100$ I can have the buy one get one free price since I am a college student. She then started putting them in a bag and asked how I will be paying for them. HOLD UP I never said I wanted them. YOU approached me. So I said I was going to wait and think about it and come back. She then said she'll throw in a hand lotion bottle for free "as a gift from me to you" she then said to me if I don't see a change I can get full refund. She pulled out receipts that I believe now are fake just to show you "how much people love it" with 1500.00 and 3,500.00 dollars on the order total what I also realize is that her covering the bottom of the receipt was on purpose. So I bought them and thought I can return them if I decide it's too much money for me, I am currently unemployed and going to school full time after all. I went on to a job interview and noticed that the scent on my hand from the moisturizer smelled strangely familiar. I am a frequent shopper at the wish.com app and half of the time I am receiving refunds for products that don't match the pictures of what they claim the item is. The smell of each item in the packages I receive from Chcins all have a similar scent. The one on my hand that I was smelling. I wanted to return it cause it because it was like a warning that it was linked to this site I'm always getting refunds from because they send you a much cheaper laughable product than they advertise. But atleast they refund you. I checked the receipt and noticed that what was hidden in the bottom behind the purposeful fold reads "no refunds, exchanges only" I was never informed of this when she was selling this to me. In fact she said I could have full refund if I did not see a change. How is that possible if you don't do returns? Out of curiosity I went to the site I placed above to check the origin . Just to connect the scent and see if they are from the same place. I ended up seeing something else very infuriating. The 100$ face peel was 48$ and the 100$ moisturizer was 48$ so I literally gave them a 2$ profit when in reality I was supposed to be receiving one of those for free. *
Next thing I know I'm in a chair getting my puffy eyes worked on & then a free facial. The men persuade you to buy by means of deception & flattery (INVEIGLE) but do NOT tell you there is a no return policy. The cost is way too much & the product doesn't continue to last as long as they say it does. I called & cancelled my order the next morning (BEFORE SHIPMENT) as it read on the pink order slip that orders could not be cancelled if shipped. VINE VERA proceeded to ship the pkg at 6 pm that evening when I had called & e-mailed my desire to cancel shipment at 9:45 AM that morning. The customer service office claims they can not do much to help because they are not affiliated with private retail locations? WHAT? Yet this customer service phone number & e-mail address is listed on ALL paperwork & receipts. This company is definitely a scam but where do you go for help? I have filed a claim with BETTER BUSINESS BUREAU OF LAS VEGAS & my credit card company. Next step may be lawyer-I would rather pay a lawyer to discontinue this practice than pay for these products that are bogus!
While on vacation in Las Vegas, NV I was approached with a free sample from a kiosk employee, then led into the kiosk to get another sample for my puffy eyes. I was then given an eye treatment with Vine Vera products and bought the eye cream at an inflated price but thought it would be worth it if it truly worked.
Then the employee got another employee to give me a facial free of charge while awaiting his soliciting the products at the Bellagio later that morning. These men definitely fit the description of the word "inveigle"- meaning pursuade someone to do something by means of deception or flattery."
After purchasing these products that I was pursuaded heavily to buy I called the next day to cancel my shipment (the pink slip said you cannot cancel shipment after products had shipped). I called both the sales person & e-mailed the customer service address & told them to cancel shipment. This was at approx 9:45 am. They still shipped the product (per Fex Ex at 6PM that same day) even after they were aware I did not want the shipment. All receipts except the one I signed for the credit card purchase said no returns but this policy was not told to me in any fashion.
I received a response from the customer service e-mail saying they are not affiliated with any private retail locations yet their e-mail address is listed on all paperwork - this is definitely a scam of some sort.
I have refused shipment twice, contacted customer service with no resolution, contacted the Better Business Bureau of Las Vegas, & contacted my Credit Card Company. Vine Vera shipped the pkg again & I refused shipment again. I would pay a lawyer to resolve this before I will pay for this product which I do not want. Vine Vera solicited me & did not make me aware of their no return policy at any time. If you sell a good product you do not have to fear that people will return it unless of course this is a scam.
Walking thru the mall, second floor,I was approached by a young lady, who was selling skin care and offered me a free sample. I took it and as I went to take it, a young man approached me with a full sized product in his hand. He asked me to take my glasses off and he would show me what a miracle product he had to make your look younger, around the eyes. I said no, I was in a hurry and he continued to talk and took my hand and applied the product. I was stunned, especially when I didn't even offer my hand. He continued to speak about the product and said he would give me a deal...and to watch my hand as the wrinkles disappeared. Then he did said it would take 5 or 10 minutes and I said I can't wait, and he said I will give you a deal $900 for the eye cream. I was floored. $900!! Then he goes I will give it to you for $870!!! He goes I know you have credit cards in your wallet, come on just buy it. I walked away and said I may be back, just to get him to leave me alone. He said Dr Oz endorsed this product. I went on the main level and the same company was selling skin care...same exact set up. I walked up to a young lady and pointed to the product and asked the cost. She said $130, same EXACT product!! Then a young man came up to me and wanted to try it on my eyes and I said no. He goes I have a great deal for you...$179! I was shocked again!!! I said I was just quoted $130 by the young lady and he said she is new and doesn't know prices and I told him the cost at the other kiosis. He said they are allowed to make their own prices!!! I go at a price difference of $691.00!!! I then walked away. Is this even legal? How can a mall have a business (2) that are so unfair to the public?
Was 9 months pregnant walking through a mall in Oklahoma City with my husband. We were stopped by a man at a Vine Vera kiosk, who offered a free sample. I said thanks and looked away. I know better than to deal with people at kiosks like that, however my husband is Japanese and is not used to scammers. He had only lived in America for less than 2 years at the time, and we had moved to OKC from a small Midwest town. He didn't speak English all that well at the time, so I feel like that made him an easy target for these guys. When I reached for the sample he grabbed my hand, which I immediately did not like, and said "would you mind a free demonstration of some luxury skin care products?" I said I was fine (in a very polite, smiley way), when my husband said, "I don't mind if you don't, we're not in a hurry." I wanted to say no, but he was already rubbing the Dead Sea facial peel on my inner forearm. He had me and my husband feel the arm that had nothing, and then the arm that had been treated. I admit, it was softer, but it also felt gimmicky to me. But my husband was supper impressed. Japan is known for its nice skin care products, so I guess he assumed they would be long lasting like they are back home. I had a feeling that this was just temporary. Anyway, I felt super uncomfortable standing there, and I felt like everyone that walked by me getting the demonstration thought we were suckers. I just wanted to end this and leave, but the salesman said that his wife is actually Japanese and started using some basic Japanese with my husband, which made him feel like he could trust him. Then he started telling us how amazing these products were, and asking me how I liked it. I didn't want to be rude and insult the products or the man, especially since it had worked. I said it was nice, and he was telling my husband how he should get me something nice since I was pregnant, and how I should be pampered and relaxed, which of course my husband already thought, so he was buying into this. I told him I didn't need it, and that I appreciated how he wanted to do something nice for me, but that I just didn't need it, which I think made my husband think that I actually wanted it, but was just to nice to ask directly. But actually I was just trying to politely leave. The salesman kept talking to my husband and basically said that if he didn't buy the stuff that he didn't care about me and how much I am doing by carrying his baby. They haggled over the price and he said it is originally $150 for the Dead Sea peel, but because he was Japanese and the mans wife was Japanese, he would give us a special discount of $50 and foot cream for free. I couldn't believe the price, but my husband is used to high skin care prices in Japan for quality products, so he didn't bat an eye. I tried multiple times to say, no, it's fine, I don't want it, but my husband agreed to get it, thinking he was giving me a special present. It's honestly, so sweet of him, but I wish he had done that for something I actually wanted, or actually good skin care, lol. But, he proceeds to pay for it, and up until that point there had been nothing that actually made me feel bad, except for the instinctual "it's a scam!" screaming in my head from just being at the kiosk in the first place. I mean the products *seemed* to work, so although I was uncomfortable, nothing proof-worthy jumped out at me until he went to pay. The price was in the $80s. I said, that wasn't the price we agreed on, and he fiddled with his cheap calculator, and then told us that it was the correct price with the discounted facial peel and the foot cream. I said, "I didn't even want the foot cream, you said it was free." He played with his calculator some more, and then said, "okay, this is the price I can do", and showed us the calculator and it said $65. My stomach dropped and I KNEW this was a rip off, and that my gut instinct had been correct. My husband pulled out his card, and said "that's fine." I think me arguing with me man had made him uncomfortable, and I knew that there was nothing I could say to him at this point, because he was now determined to prove that he cared about me by buying me something luxury and special. So I just accepted my fate. We walked away and my husband was happy that he thought he had made me happy, so of course after he had spent that money I acted happy. I didn't want to make him feel bad, he only wanted to do something kind for me. I was hoping that it was just the salesman that was the scammer, and that the products would be at least a little decent. But the foot cream was super watery, which I immediately knew would work well on feet since the skin is tough and needs a heavier formula to penetrate the skin. But, I was determined to use the two products, so I mixed it in with my gold bond foot cream (which is amazing btw). I didn't notice any difference from using it. Now, the facial peel...it worked decently enough, except it dried out in a month! I always put the cap on fully, but it seemed like having it off for any amount of time dried it, and I noticed each time I went to use it, it was stiffer. It ended up getting so tough I couldn't use it, so I had to throw the rest away. My husband asked me a few weeks after that how I had liked the stuff, and I told him I did, and how nice he was, etc. I told him I had used it all, and he asked me if I wanted to get more, and I told him that I liked it, but the Japanese is better, so let's just go back to that. He seemed pleased. So at least I was able to get through it without making my husband feel bad or feel like an idiot. And I don't have to deal with those greasy, sneaking, manipulating Vine Vera jerks again.
Walk-On-By if you happen to stroll by 60 Grant Ave. SF, CA. This company has no scruples and will do anything to scam you. Beware of two guys Dino, Mike, and the rest of the female staff. They charged my CC Card and I have to dispute the charge. They High-Pressure you on the sidewalk by giving a free sample then test the product on your hand. The product seems to work at first in their store but when you get home you can tell that the skin changed back to its original condition. I found out that each locations are franchised and don't have to follow a standard protocol. Their protocol is to Rip-U-Off/Scam Artists Delight. I now have to dispute the unauthorized CC Card charge. More time wasted on these thugs. This whole operation is a SCAM! Please report this company on Yelp & your local BBB!
The saleswomen at the vine vera store in Cerritos charged me more than what we agreed on for the skin care product. This took place at the Cerritos mall in California at a mall kiosk. She told me the product was 99 dollars but came out to be 108 on my debt card. She also had me sign my name on her tablet without telling me what I was signing. I signed a strict contract for a no refund policy. She was singing to me the entire time trying to distract me from what she was doing. I feel abousulty terrible for getting scammed and I feel ashamed of myself.
I was on a cruise and at port in Puerto Rico. We went to a mall and some person stopped me to give me a free sample of some day cream. She asked if she could put some cream on my face to lesson my laugh lines. I said ok. She put it on, I could feel it tighten and it did look a little better. She said use it each week and it will get better. She quoted me $700 but I could have it for $400. I said I couldn't afford it. In the end she said I could have the Resveratrol Shiraz Instentic Non Surgical Syringe (value $700) and the Vitamin C peeling (value $176), for $235. I bought it. An hour later my face was the same as before. Too late, we were back on the ship. Do not buy this product!
Went to Cornado center with my mom and my son. Was walking through the mall when the guy gave samples. Then pull my mom in to their booth/kiosk. He took advantage of her face wrinkles and crows feet. She sat there for almost 30 mins to an hr. He was pushy and touchy/feely trying to make her feel comfortable and try and get her to buy their crap. She kept telling no and i can't afford it and i have to talk to my husband. he kept asking why she had to talk to him. I noticed his accent and i think he was trying to come off as Italian but he sounded middle eastern. It reminded me of the movie don't mess with the zohan. There was another guy there that bought two of everything. My mom's face didn't change at all after using that stuff. It looked worse. And the no refund crap is BS. I told her not to do it not to buy any more of their s*. She only ended up paying $162.00 for something that they charge on line for $700.00. Thank God but still total scam.
I was duped by the salesmen with Vine Vira. I had no idea I would be so stupid as to buy this product. I was mesmerized by the salesmen, young Israel boys, and bought some product then they started showing me more and shuffling bags adding "free gifts', and I spent so much money my husband would kill me if he knew. They even walked me to my car. Half way home it hit me to what I had done, and now I can't sleep, cry, and am so depressed. When I checked my purchase I found they has switched products. I don't know how I am going to pay my credit card bill. PLEASE PLEASE stay away from this people. Don't get sucked in
My husband purchase 2 products from the Vine Vera kiosk at the Mayfair mall location , Xmas of 2015. On the receipt it states after 6. Months I am entitled to 1 refill of the products before the date of original purchase. The kiosk is no longer at that location and I called the customer service number on their website! The woman was dancing with her words. Stating that the moisturizer isn't a vene Vera product. I said what a scam. She said that they are independent sales people and are selling other products at their kiosk , what? Isn't this Vine Vera? The second product she said that the facial peel was their brand, and that there should b a serial number on the bottom that was engraved. There was a number but not engraved. She stayed it wasn't in their data bank and it must not be their product! She had just told me prior to that , that the product was theirs! Again I stayed scam! That the kiosk is selling off brand ( black market product) because the serial number was stamped not engraved and didn't show up in there data bank! They ( vine Vera) stated that they aren't responsible! Isn't this your product that is being sold with their name attached ? Then who is responsible ? A kiosk that isn't their? And they promotion of 1 refill is a promotion of the kiosk owner.
So I would have to find that person to get my product. Not any Vine Vera representative can help me! Scam, scam , scam ! And they say their customer service! I'm reporting this through every way can! I worked retail for 27 yrs. and this is the worst company I've seen ! Buyer beware!!
On Saturday December 3, 2016 at 7:22 PM Benjamin the manager handed me a sample which I accepted he then he grabbed my hand which startled me, took me to his booth and began asking me questions to some personal questions. He pulled the product and began to test his facial peel product on my arm, he tested it on the underside of my right arm which is always generally the softest part of your skin on your arm, began to rub the product on my arm and some like product began to show which looked like dead skin from my arm. Later that evening I tested it on my skin (I have already bought the products of 1 facial peel and 1 facial moisturizer and two free items just a secret give away given from Benjamin the manager). The result looked exactly the same from when Benjamin tested in my arm from earlier, I immediately knew from the looks of it and the smell that the product does not do its job. It's suppose to act like a facial peel, it smells like rubber and it feels a gel but hardens after leaving the container.
I was approached t triangle town center, raleigh, nc by a very high pressure salesman and i said i can't afford it. He kept on and on and i did purchase an eye product. Then he said i can give you a free facial. I told him i didn't have time over and over!!!!! but kept insisting. One hour later i had been pushed into purchasing more products. I was literally sick to my stomach when i left. I decided to take products back the next day and was told no refund!!!!! i did not see the sign nor was i told no refund!!! i feel as if i was robbed!!!! please do not get tricked into their sales pitch!!!!!!
I was at the Jordan Crrek mall when I was approached and given a free sample. They then practically arm wrestled me to sit in this chair and try their fabulous eye product that without my permission put around my eye. It immediately was burning and I told him to remove it....he said, oh it is working.....I said NO, it is burning....finally he wiped it off. After several minutes of trying to hard sell Vine Vera and lowering the price, I finally had enough and walked away with them still trying to sell me the product. Here it is five days later and the delicate skin under my right eye is flaking off, burning and very painful.
Vine vera sold me 2 yrs. of products, for over $6000. I received a hodge podge of products. After 1 yr. I have mismatched "sets". Age efying serum is great but , after 1 yr. it is used up & cost $290 at a mall.