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report scam| Country | Mexico |
| City | Cancún |
| Address | Carretera a Punta Sam Km 5.2 Manzana 9 Lote 3 SM 2, Zona Continental de Isla Mujeres |
| Phone | 52 998 193 2600 |
| Website | http://www.villapalmarcancun.com/ |
Villa Del Palmar Reviews
My husband and I purchased a timeshare at Villa del Palmar and it had been a nightmare. The reason we made the purchase was for the promised return of 125-200% of the property rentals. We paid an advertising fee of almost $800 but the ad agency never rented our unit. They then told us if we pay the $2500 more dollars they would advertise our unit more to possibly get it rented. This whole this was a scam and we wanted to explore options to get out of this and all the thousands of dollars we had paid up to this point. I had been unemployed on and of over the last 2 years and this had been devastating to our personal finances. we tried to cancel the membership through the resort but they only avoided us, tired of so many lies, we decided to cancel by ourself, it was hard but not impossible. we found a company called Mexican Timeshare Solutions that helped us to cancel our membership without up fronts fees. We were skeptical at the beginning but for fortunately we had a happy ending. Beware!!! timeshare is NOT an investment it's just a WASTE of money.
Si están pensando en adquirir un tiempo compartido con Villa del Palmar , pierden su tiempo así como también perderán mucho dinero , de preferencia por experiencia propia no compren ningún tiempo compartido, son totalmente fraudulentos, ni siquiera se les ocurra ir a alguna presentación de tiempos compartidos, lo mejor es que eviten este tipo de lugares, son personas sin escrúpulos de lo peor.
Mi esposa y yo compramos un tiempo compartido en el 2015 con Villa del Palmar, definitivamente no lo hicimos porque quisiéramos, lo hicimos porque no hostigaron hasta el punto que firmamos el contrato, al día siguiente hablamos para decirles que queríamos cancelar nuestro tiempo compartido y nos dijeron que estaba todo bien y que nuestro tiempo compartido estaba cancelado y que nuestro dinero aparecería reembolsado, al mes siguiente recibimos nuestro estado de cuenta y no solo no nos reembolsaron nuestro dinero, sino que nos estaban cobrando más dinero, inmediatamente me comuniqué para explicar mi situación y decirles que era un error y me contestaron que no había error que nosotros jamás llevamos los documentos oficiales para hacer una cancelación y que hasta este punto era imposible porque ya habían pasado los 5 días que teníamos para cancelar, y teníamos que quedarnos con el tiempo compartido aunque no quisiéramos.
Pagamos las primeras 3 mensualidades porque no sabíamos que hacer y no queríamos que se nos enviara al buró de crédito y después empezamos a tener problemas económicos que nos impedían continuar pagando una membresía que ni siquiera queríamos. Mi esposa entre sus amistades obtuvo el teléfono de una compañía que nos podía ayudar a cancelar la membresía sin tener que pagar nada por adelantado, yo me rehusaba a contratar alguien, porque creía que solo nos iban a ver la cara otra vez, porque una vez que te engañan te vuelves muy desconfiado, pero nuestras opciones cada vez se reducían más y teníamos muchos pagos pendientes con Villa del Palmar. Nos dieron la entrevista por teléfono, nosotros les platicamos todo y nos enteramos que prácticamente todos los que compran un tiempo compartido son engañados de la misma manera que nos engañaron a nosotros. Afortunadamente esta compañía que se llama mexicantimesharesolutions no nos estafó y nos pudo cancelar nuestro contrato, si no aquí seguiríamos regalándoles nuestro dinero a los ladrones de villa del palmar.
No cuento mi historia para dar lastima, ni para que vean que me Salí con la mia, la comparto para que la gente se entere de esta mafia y su manera tan poco ética con la que trabajan y que el gobierno también busque la manera de multar a esta gente por estafadora es hora de que se haga justicia.
Translation:
If you are thinking of acquiring a time share with Villa del Palmar, you will lose your time as well as lose a lot of money, preferably from your own experience, do not buy any timeshare, are totally fraudulent, do not even think about going to some timeshare presentation , The best thing is to avoid this type of places, they are unscrupulous people of the worst.
My wife and I bought a time share in 2015 with Villa del Palmar, we definitely did not do it because we wanted to, we did because they did not harass until we signed the contract, the next day we talked to them to tell them that we wanted to cancel our timeshare and They said that everything was good and that our timeshare was canceled and that our money would appear refunded, the following month we received our statement and not only did not refund our money, but they were charging us more money, I immediately communicated to explain my Situation and tell them that it was a mistake and they answered that there was no mistake that we never took the official documents to make a cancellation and that up to this point was impossible because they had already spent the 5 days we had to cancel, and we had to stay with him Time share even if we did not want to.
We paid the first 3 monthly payments because we did not know what to do and we did not want to be sent to the credit bureau and then we started having financial problems that prevented us from continuing to pay for a membership that we did not even want. My wife among friends got the phone from a company that could help us cancel the membership without having to pay anything in advance, I refused to hire someone, because I thought they would only see the face again, because once That you are deceived you become very suspicious, but our options were increasingly reduced and we had many outstanding payments with Villa del Palmar. They gave us the interview on the phone, we talked to them all and found out that virtually everyone who buys a time share is deceived in the same way that they cheated us. Fortunately this company called mexicantimesharesolutions did not cheat us and could cancel our contract, otherwise we would continue to give our money to the thieves of villa del palmar.
I do not tell my story to hurt, or to see that I went out with mine, I share it so people know about this mafia and its unethical way they work and that the government also looks for a way to fine To these people by scammer is time for justice to be done.