I purchased a vevor double flare kit. The description clearly stated that it would work on 3/16" - 5/16" brake lines. When i received the kit, the 1/4" double flare adapter was missing. After two days of dealing with "customer service" they said that their "technical department" told them that it did not come with the 1/4" double flare adapter. So, i requested a refund under their "30-day no-hassle" refund policy. I got a response from "customer service" saying that they would refund $28,00 of the $95.99 i spent for this kit. She said that it would be far easier on me to agree to this rather than spend the money on the shipping and packaging to send it back to them. She also told me that they would not issue a refund until they had inspected the kit. I asked about closing my account and never did get a reply to that.
So, now i still have the kit Final cost $67.99) that i have no use for sitting on a shelf in my shop with the "vevor" name clearly showing to remind myself that i made a mistake buying from them in the first place.
Actually, i feel lucky. I almost ordered an industrial mixer from them that cost over $800.00. There are many other companies that sell these things for just a little more than vevor. The other companies are reputable and give actual "no-hassle" returns if things cannot be made right to your satisfaction.
On August 2nd, 2021 I bought (2) 3 In 1 12v Dc 3t Electric Hydraulic Floor Jack Lift Set With. Impact Wrench × 2; from this company for two different vehicles which I would be using these products on. I receive products on August 9th, 2021. And within the week I went to use my new product, the air compressor for tires, the machine seemed to be doing what it was meant to do, but then it completed died.
I was shocked, but since had another one at hand, I went to use it to find out the other one did the same thing, it worked then it died. One unit dying is upsetting enough but to have both units dying at the same time, these are defective products that should have not be sold at all, and under the Lemon Law, I should have no problems returning theses defective products and getting my FULL refund. But this is not the case, company wants to fix them and take them back as their warranties indicates Money back 30 days, which I reached out and requested two RMA before the 30 days.
Vevor Reviews
I purchased a vevor double flare kit. The description clearly stated that it would work on 3/16" - 5/16" brake lines. When i received the kit, the 1/4" double flare adapter was missing. After two days of dealing with "customer service" they said that their "technical department" told them that it did not come with the 1/4" double flare adapter. So, i requested a refund under their "30-day no-hassle" refund policy. I got a response from "customer service" saying that they would refund $28,00 of the $95.99 i spent for this kit. She said that it would be far easier on me to agree to this rather than spend the money on the shipping and packaging to send it back to them. She also told me that they would not issue a refund until they had inspected the kit. I asked about closing my account and never did get a reply to that.
So, now i still have the kit Final cost $67.99) that i have no use for sitting on a shelf in my shop with the "vevor" name clearly showing to remind myself that i made a mistake buying from them in the first place.
Actually, i feel lucky. I almost ordered an industrial mixer from them that cost over $800.00. There are many other companies that sell these things for just a little more than vevor. The other companies are reputable and give actual "no-hassle" returns if things cannot be made right to your satisfaction.
Avoid this company at all costs!!!!
On August 2nd, 2021 I bought (2) 3 In 1 12v Dc 3t Electric Hydraulic Floor Jack Lift Set With. Impact Wrench × 2; from this company for two different vehicles which I would be using these products on. I receive products on August 9th, 2021. And within the week I went to use my new product, the air compressor for tires, the machine seemed to be doing what it was meant to do, but then it completed died.
I was shocked, but since had another one at hand, I went to use it to find out the other one did the same thing, it worked then it died. One unit dying is upsetting enough but to have both units dying at the same time, these are defective products that should have not be sold at all, and under the Lemon Law, I should have no problems returning theses defective products and getting my FULL refund. But this is not the case, company wants to fix them and take them back as their warranties indicates Money back 30 days, which I reached out and requested two RMA before the 30 days.