I noticed my bank account was short one day so I looked at my transactions and noticed 2 different charges of $89.44 and $95.21. I did not recognize these charges so I contacted my bank and they advised that I cancel my debit card and issued me a new one and they credited my account for the charges.
They notified the company that the charges were disputed and apparently the company told my bank that they have my name and address so the charges are valid. My bank has reversed the credits and said there is nothing they can do since the company said they had my name and address. That is public information... Everyone has everyone's name and address that means nothing. My bank advised that I call the company and gave me the phone number they had on the response from the company.
A person of a different nationality answered the phone and I explained what happened and they indicated they would not issue me a refund cause I contacted my bank about it. The guy also refused to let me talk with anyone else saying all the phone lines were tied up and he did not know when they would have free time. I told him I would wait. He then proceeded to yell at me and tell me they will not give me a refund and hung up the phone. I then called my bank back and told them what happened and they indicated that cause the company disputed the invalid charges with them that there is nothing they can do as they already disputed with them.
This is very fraudulent. I did not sign up for anything, nor have I received anything. I don't see how they can get away with taking peoples information and charging them.
VESIcare Reviews
I noticed my bank account was short one day so I looked at my transactions and noticed 2 different charges of $89.44 and $95.21. I did not recognize these charges so I contacted my bank and they advised that I cancel my debit card and issued me a new one and they credited my account for the charges.
They notified the company that the charges were disputed and apparently the company told my bank that they have my name and address so the charges are valid. My bank has reversed the credits and said there is nothing they can do since the company said they had my name and address. That is public information... Everyone has everyone's name and address that means nothing. My bank advised that I call the company and gave me the phone number they had on the response from the company.
A person of a different nationality answered the phone and I explained what happened and they indicated they would not issue me a refund cause I contacted my bank about it. The guy also refused to let me talk with anyone else saying all the phone lines were tied up and he did not know when they would have free time. I told him I would wait. He then proceeded to yell at me and tell me they will not give me a refund and hung up the phone. I then called my bank back and told them what happened and they indicated that cause the company disputed the invalid charges with them that there is nothing they can do as they already disputed with them.
This is very fraudulent. I did not sign up for anything, nor have I received anything. I don't see how they can get away with taking peoples information and charging them.