If you’re looking for a real review on Dr. Nangrani, read carefully what I went through with this person and get your own conclusions. On Sept 26 2018 my husband & I were presented with a Sales Pitch from Ms. Walker & Nangrani on how “SAFE” and effective was their advertised SMARTLIPO procedure.
Their Receptionist (at that time) Stephanie Divinagracia took my limited personal info: 50 years old, Adopted=No family history, No known reactions to anesthesia etc. INFO provided through Vedas 6 “New Patient Forms” including a No “Payment, Refund Policy” to be signed before meeting with Tara Walker & Nangrani.
Walker gave us a Diagram Quote to mark the Areas I was interested in being done: resulting in 9 AREAS for a total of $11,700.- We purchased online full amount on Sept 28 2018.- On Oct 3 2018, alleged “Certified Medical Assist” AND “Clinician” (at that time) Mary Morgan met with my husband & I to sign more docs.
Only set of docs I ever received from this Office were these 3 ORIGINALS Forms presented and signed by Morgan but NOT SIGNED ANY OF THEM by Nangrani. Scheduled date set Oct 18 2018 at 10:30AM. Morgan disclosed through their “Consent Form” about the “RISKS” of Tumescent Anesthesia as “might cause STROKE, BRAIN DAMAGE, and/or PARALYSIS.”
As a note: my husband had a Stroke barely 3 years ago rendering him left-sided paralyzed and forcing me to become the sole provider. She also handed out 2 SCHEDULE IV CONTROLLED SUBSTANCES (Tramadol & Valium) prescribed by Nangrani prior to the treatment.
AFTER Vedas Merchant Account received FULL amount, required by them UPFRONT, they proceeded to reveal the following
1)the Risks of SMARTLIPO
2) the Size of each Area to be treated wouldn’t be larger than “Dr. Nangrani’s palm” –contrary to advertised 8 sections of 5cmX5cm EACH AREA
3) Part of my “Bra Area” or “Under Bra” Area previously purchased wouldn’t be included for the procedure since they decided that those areas are called now “Axilla Area” and proceeded to request an extra $2,600.
4) Also, the procedure FOR 9 AREAS WOULD BE DONE IN ABOUT 2.5 Hrs –“have a driver ready at about 1:00PM” they said- CONTRARY to advertised “EACH AREA:45’OR 1 HR”.
Later on, Nangrani’s statement emailed to JUDGE MATT BEASLEY –JP Precinct 3 Montgomery Co, Tx- would claim (through T. Walker Sworn Affidavit) that “there is NO WAY to give an EXACT AMOUNT OF TIME the procedure would take or HOW LONG each Area would take as every Patient is different”; opposed to Tumescent Anesthesia Guidelines on Doses and Limitations of Mg-Kg Ratio for use in office-based cosmetic procedures.
On Oct 5 2018, during recorded conversation with Walker & Morgan, I got more questions than answers: WHAT EXACTLY I’M PAYING $11,700 FOR. Meeting that date with Walker AND Nangrani. I requested another Quote.They denied it.
I asked WHEN my “thorough Medical Examination” PRIOR to the procedure would be done: Nangrani responded “WE’RE DONE WITH MED. EXAM, SEE YOU ON OCT 18”.She CANCELED the required by law “Medical Examination”. Since this is NOT safe, I checked Nangrani & “Certified” Medical Assistant/Clinician Morgan’s “CREDENTIALS” and they did not match with what they were advertising on their website at that time.
I let them know that I WILL NOT proceed with this and I requested MY UNCONDITIONAL AND FULL RETURN OF AMOUNT $11,700.-They denied this because of previously signed “No Refund Policy” Form required by Vedas prior to first meeting with Nangrani & Walker.
I filed dispute charges with my CHASE Cards who diligently RECOVERED a total of $8,000.- Later on, Nangrani written statement to JUDGE BEASLEY would claim that it was out of the “Doctor’s kindness” that they “refunded” this amount.
See letter sent by CHASE contradicting this fact. Regarding the remaining $3,700 balance due by this Doctor: Since Nangrani sent without my authorization docs related to protected HIPAA laws to my bank, they denied the reverse of this transaction ($3,700 –AMOUNT STILL OWED BY THIS PEOPLE UP TO TODAY-)
It is worth mentioning that Nangrani officially cancelled in writing this procedure on October 15 2918, rendering this Agreement mutually rescinded at that point –see attached email sent by Tara Walker- Legally all my money should have been returned without conditions which it never happened. I filed a complaint with BBB.
Nangrani’s response?: this complaint is “more than a simple transaction dispute” involving a medical liability which is beyond the professional limitations of a BBB chapter. Besides Nangrani condescending first response to the BBB, she also accused me of “threatening her Staff” (??) “posting FALSE negative Reviews –even under “Alias” according only to her- and that she was entitled to keep $3,700 because of “Consultations” (advertised as “FREE”) and “Room Reservation”, “Nurse Personnel slot time” (who I NEVER met) = everything detailed without a SINGLE VALID MEDICAL INVOICE ISSUED reflecting this.
Nevertheless, the BBB officially responded that my complaint will be published as “UNRESOLVED”, the Houston BBB, Mediator Ms. Tonie-Ann Norris “changed” her mind after receiving a call from Nangrani’s lawyer: Melanie Rubinsky.
In the meantime, Vedas starts to condition the RETURN OF MY MONEY for my signature on a “Simple Release” in exchange for compromising myself into “removing ANY negative, disparaging Reviews posted by me, or family or friend, or acquaintances”-or anyone- deemed of my authorship exclusively by Nangrani, failure to do so would result in losing –again- this $3,700 PLUS legal costs.
I also filed a complaint with Texas Medical Board since they did NOT provided ANY type of medical service but still illegally kept my money. I also requested rightful copy of MY MEDICAL RECORDS and MY MEDICAL BILL alleging Nangrani’s incurred “costs” since all 3 VISITS to Nangrani’s Office were to EXAMINE THEIR QUOTE rather than providing a Medical Examination to myself.
Nangrani NEVER provided any type of Medical Examination. On December 19 2018, I filed suit against Nangrani at the Small Claims Court –JUSTICE COURT PRECINT 3 MONTGOMERY Co, Tx- seeking to recover remaining $3,700 owed by Nangrani for services not rendered PLUS $6,300 remedies DTPA.
Nangrani’s lawyer FLOODED the Small Court with non-typical requests for this system such as: a Jury Trial (delaying) then requesting “Vacation time” (delaying) then a “Discovery”/Interrogation to be done on myself AND MY DISABLED HUSBAND who suffered a Stroke 3 years ago leaving him with left-sided paralysis= Despicable.
Nangrani’s lawyer also got the audacity to claim “MEDICAL LIABILTY” and requested my lawsuit to be dismissed when in fact I didn’t get ANY medical service NOR received ANY Medical Bill and/or Medical Record from this place despite numerous certified mailed requests.
Since all docs sent by Nangrani’s lawyer to the Texas Medical Board couldn’t be disclosed to me during their investigation prior to their decision, I was astonished to receive the TMB resolution not to pursue further disciplinary actions against Nangrani after all the medical violations perpetrated by her against my rights as a patient.
The bigger surprise will come later in July 18 2019 when Nangrani’s lawyer presented to the Small Claim Court a “Copy” of important docs sent to the Texas Medical Board during her defense. These documents were presented as “Sworn Affidavit true copies to Originals or Originals” by Nangrani.
Also, “Sworn Affidavit” statement from Tara Walker claiming the authenticity of Mary Morgan’s Certified Medical Assistant status and her “version” stating that Vedas “refunded” $8,000 back to my CHASE Cards out of the “Doctor’s kindness”. Other “Sworn Affidavit” is included from Nangrani’s lawyer as well.
Documents related to my “visits” to Nangrani’s office were altered and my signature was forged; and most important: copy of these alleged “Medical Records” and “Medical Bill” which I was entitled to and never received were presented as “truthful under sworn affidavit”.
With dismay, I noticed that these medical records are a JOKE:
1) Medical History was taken by a Receptionist and not by a healthcare professional as required by law;
2) I was never given a “thorough Medical Examination” reason why “Height”, “Weight” and vitals such as simple and required Blood Pressure checkups are NOT RECORDED nor alleged “Examinations” are thoroughly detailed = FUNDAMENTAL INFO required prior to Tumescent Anesthesia doses according to Guidelines. Furthermore, Nangrani SHOULD HAVE established a Doctor-Patient relationship as required by law when SCHEDULE IV CONTROLLED SUBSTANCES are prescribed by performing appropriate Physical Examination, diagnosis and LABORATORY TESTING = None of these provided by Nangrani PRIOR to issuing controlled substances prescriptions
3) Vedas “Medical Bill” presented is no different from a Nail-Salon TICKET I get for a pedicure
4) their “recorded Income” for $11,700 according to their “TICKET” miraculously “happened” in the MORNING before I actually made the transaction (PM hours): TOTALLY ILLEGA
5) My signature has been forged on their “Pre & Post Instructions for SmartLipo Patients” (Vedas decided to “correct” wrong DOB in original doc and follow-up appointment in January, Alleged “Clinician” Morgan signed official Vedas doc
6) their Office decided to “alter” CONTROLLED SUBSTANCE PRESCRIPTIONS (!!) regarding my address since the info written on the original was WRONG. Please compare this to the ORIGINAL I have.
7) Vedas also decided to “alter” ORIGINAL QUOTE by adding lines to the Diagram presented previously on Sept 26 2018.
This scribbled Unnumbered “Quote” is considered as an official “Medical Invoice” according to the Investigator Daniel Serna from the Texas Medical Board during recorded conversation I had with him regarding their reasons to dismiss my complaint.
Nevertheless, the Judge at the Precinct 3 Montgomery Co, Tx NEVER got to hear to ANY of these FACTS since Nangrani’s lawyer brought legal technicalities to the Court considering that I was not represented by an Attorney (i.e. “”Plaintiff did not presented X doc under “Sworn Affidavit” therefore it is hearsay””) and Ms. Rubinsky applied heavy legal chicanery to overflow a Small Claim Court system by bringing unsubstantiated counterclaims of “Affirmative Defense of Contributory Negligence by the Plaintiff, Affirmative Defense of the Statute of Frauds, Affirmative Defense of Waiver, Affirmative Defense of Estoppel, Affirmative Defense of Laches, Affirmative Defense of Modification, Affirmative Defense of Impossibility or Performance, Affirmative Defense of Ratification, Affirmative Defense of Unclean Hands, Attorney Fees because of Plaintiff’s suit is “groundless in fact and in law, BROUGHT IN BAD FAITH, and brought for the “sole purpose of HARASSMENT”.
Last but not least, Nangrani’s Lawyer also complained about my “incoherent English” reflected on my statements presented to the Court (I’m an American citizen born in South America) and most important above all: Nangrani’s lawyer FABRICATIONS ON FORGED, ALTERED AND DECEITFUL DOCUMENTS presented to the Court= This is a “Healthcare Liability Claim” even though I consulted with several attorneys and they all agreed that this case CANNOT be a Healthcare Liability Claim since there was NO medical service rendered thus NO “personal injury” happened and NO Medical Bill or Medical Records were provided as a proof that there was NOT in fact an established Doctor-Patient relationship. Now, take a look at the picture docs attached to this Review and You Make Your Own Conclusion.
We met with Ms. T. Walker & Dr. Nangrani in order to talk about what I was looking for on this procedure: Rolls in Bra Area (front & back) Upper & Lower Abs, Upper Arms, Outer Tights and Inner Tights. We were handled a Quote for $10,000+ mentioning the areas along with a diagram and an offer for HCG treatment & post procedure garment included. On this quote was referred under "Policies to Initial": "Pay in full to schedule procedure"; "Deposits and other payments are non-refundable and non-transferable"=immediately followed by "Touch ups are not determined until 4 month recovery period. Patient must maintain current weight to qualify". "The touch up procedure are at the discretion of the provider for the procedure". Leading the Customer to understand that Deposits and other payments non-refundable and non-transferable are considered AFTER the procedure. Three days later, during a visit, Ms. Walker DISCLOSED that I had to provide my own pain medicine -which my understanding was already included under quoted AMOUNT) and after mentioning during that meeting that I'd be happy to never see again my rolls in the front of my Bra Area, Ms. Walker disclosed to us that those "rolls were not included" in my investment; which left us very concerned and worried about what other issues are not being DISCLOSED properly in writing and signed by both parties. Two days later, Ms. Walker called me in to "clarify". During this final meeting, Ms. Walker & Dr. Nangrani verbally DISCLOSED that 1) Rolls in front & side "Bra Area" were considered -by them- as "Axillas Areas" and I should pay an EXTRA $1000+ to have them taken care of. 2) Ms. Walker & Dr. Nangrani call "FRONT" Flank Area only one part of the Total Flank Area; the back area they refer as "Lower Back Area" -NOT disclosed on their written Quote provided-3) Dr. Nangrani expressed that I should be "happy" with original Quote since she's "offering an under price service below market value. 4) Dr. Nangrani also disclosed that the areas to be treated was "not larger than the size of her palm" (never disclosed PRIOR to payment)
Those statements were very disturbing, not clear on exactly what I was getting for my $10,000+.- investment and immediately I requested a NEW quote on everything with a price Dr. Nangrani "felt" wasn't being underpaid (and me not getting a service deserved based on a lot of money for me but as a "favor") They both REFUSED to submit another Quote for my consideration. I left the meeting very disappointed since I was looking forward to this procedure. Finally, after talking with my husband about their failed FULL disclosure; lack of ethics and professionalism and not being confident that I would've received a service rightfully equal to an investment of $10,000+.- we decided to cancel -via email- on Oct 6th (Vedas acknowledged this by response on Oct 7th) providing NOTICE; 10+ days prior to this procedure. Ms. Walker responded on Oct 7th -via email- that her company will not issue us a Refund and instead intended to force a ridiculous $10,000+ "in store-credit"-This was NEVER disclosed to us prior to full payment-. On Oct 8th, Ms. Walker again contacted us via email to refuse our Refund BEFORE procedure based on their "Policies"-which were never properly disclosed in writing nor signed PRIOR to full payment and "offered" instead (another made up along the way so-called Policies) that IF I don't go with this procedure her office would "deduct 20%" off my $10,000+ under "Cancellation Fees" -again, NEVER fully disclosed prior to full payment.
DO NOT DO BUSINESS WITH VEDAS SPA IN THE WOODLANDS, TX. Stay far, far away unless you want give up your money for NO SERVICE.
Vedas Medical Spa & Wellness Center Reviews
If you’re looking for a real review on Dr. Nangrani, read carefully what I went through with this person and get your own conclusions. On Sept 26 2018 my husband & I were presented with a Sales Pitch from Ms. Walker & Nangrani on how “SAFE” and effective was their advertised SMARTLIPO procedure.
Their Receptionist (at that time) Stephanie Divinagracia took my limited personal info: 50 years old, Adopted=No family history, No known reactions to anesthesia etc. INFO provided through Vedas 6 “New Patient Forms” including a No “Payment, Refund Policy” to be signed before meeting with Tara Walker & Nangrani.
Walker gave us a Diagram Quote to mark the Areas I was interested in being done: resulting in 9 AREAS for a total of $11,700.- We purchased online full amount on Sept 28 2018.- On Oct 3 2018, alleged “Certified Medical Assist” AND “Clinician” (at that time) Mary Morgan met with my husband & I to sign more docs.
Only set of docs I ever received from this Office were these 3 ORIGINALS Forms presented and signed by Morgan but NOT SIGNED ANY OF THEM by Nangrani. Scheduled date set Oct 18 2018 at 10:30AM. Morgan disclosed through their “Consent Form” about the “RISKS” of Tumescent Anesthesia as “might cause STROKE, BRAIN DAMAGE, and/or PARALYSIS.”
As a note: my husband had a Stroke barely 3 years ago rendering him left-sided paralyzed and forcing me to become the sole provider. She also handed out 2 SCHEDULE IV CONTROLLED SUBSTANCES (Tramadol & Valium) prescribed by Nangrani prior to the treatment.
AFTER Vedas Merchant Account received FULL amount, required by them UPFRONT, they proceeded to reveal the following
1)the Risks of SMARTLIPO
2) the Size of each Area to be treated wouldn’t be larger than “Dr. Nangrani’s palm” –contrary to advertised 8 sections of 5cmX5cm EACH AREA
3) Part of my “Bra Area” or “Under Bra” Area previously purchased wouldn’t be included for the procedure since they decided that those areas are called now “Axilla Area” and proceeded to request an extra $2,600.
4) Also, the procedure FOR 9 AREAS WOULD BE DONE IN ABOUT 2.5 Hrs –“have a driver ready at about 1:00PM” they said- CONTRARY to advertised “EACH AREA:45’OR 1 HR”.
Later on, Nangrani’s statement emailed to JUDGE MATT BEASLEY –JP Precinct 3 Montgomery Co, Tx- would claim (through T. Walker Sworn Affidavit) that “there is NO WAY to give an EXACT AMOUNT OF TIME the procedure would take or HOW LONG each Area would take as every Patient is different”; opposed to Tumescent Anesthesia Guidelines on Doses and Limitations of Mg-Kg Ratio for use in office-based cosmetic procedures.
On Oct 5 2018, during recorded conversation with Walker & Morgan, I got more questions than answers: WHAT EXACTLY I’M PAYING $11,700 FOR. Meeting that date with Walker AND Nangrani. I requested another Quote.They denied it.
I asked WHEN my “thorough Medical Examination” PRIOR to the procedure would be done: Nangrani responded “WE’RE DONE WITH MED. EXAM, SEE YOU ON OCT 18”.She CANCELED the required by law “Medical Examination”. Since this is NOT safe, I checked Nangrani & “Certified” Medical Assistant/Clinician Morgan’s “CREDENTIALS” and they did not match with what they were advertising on their website at that time.
I let them know that I WILL NOT proceed with this and I requested MY UNCONDITIONAL AND FULL RETURN OF AMOUNT $11,700.-They denied this because of previously signed “No Refund Policy” Form required by Vedas prior to first meeting with Nangrani & Walker.
I filed dispute charges with my CHASE Cards who diligently RECOVERED a total of $8,000.- Later on, Nangrani written statement to JUDGE BEASLEY would claim that it was out of the “Doctor’s kindness” that they “refunded” this amount.
See letter sent by CHASE contradicting this fact. Regarding the remaining $3,700 balance due by this Doctor: Since Nangrani sent without my authorization docs related to protected HIPAA laws to my bank, they denied the reverse of this transaction ($3,700 –AMOUNT STILL OWED BY THIS PEOPLE UP TO TODAY-)
It is worth mentioning that Nangrani officially cancelled in writing this procedure on October 15 2918, rendering this Agreement mutually rescinded at that point –see attached email sent by Tara Walker- Legally all my money should have been returned without conditions which it never happened. I filed a complaint with BBB.
Nangrani’s response?: this complaint is “more than a simple transaction dispute” involving a medical liability which is beyond the professional limitations of a BBB chapter. Besides Nangrani condescending first response to the BBB, she also accused me of “threatening her Staff” (??) “posting FALSE negative Reviews –even under “Alias” according only to her- and that she was entitled to keep $3,700 because of “Consultations” (advertised as “FREE”) and “Room Reservation”, “Nurse Personnel slot time” (who I NEVER met) = everything detailed without a SINGLE VALID MEDICAL INVOICE ISSUED reflecting this.
Nevertheless, the BBB officially responded that my complaint will be published as “UNRESOLVED”, the Houston BBB, Mediator Ms. Tonie-Ann Norris “changed” her mind after receiving a call from Nangrani’s lawyer: Melanie Rubinsky.
In the meantime, Vedas starts to condition the RETURN OF MY MONEY for my signature on a “Simple Release” in exchange for compromising myself into “removing ANY negative, disparaging Reviews posted by me, or family or friend, or acquaintances”-or anyone- deemed of my authorship exclusively by Nangrani, failure to do so would result in losing –again- this $3,700 PLUS legal costs.
I also filed a complaint with Texas Medical Board since they did NOT provided ANY type of medical service but still illegally kept my money. I also requested rightful copy of MY MEDICAL RECORDS and MY MEDICAL BILL alleging Nangrani’s incurred “costs” since all 3 VISITS to Nangrani’s Office were to EXAMINE THEIR QUOTE rather than providing a Medical Examination to myself.
Nangrani NEVER provided any type of Medical Examination. On December 19 2018, I filed suit against Nangrani at the Small Claims Court –JUSTICE COURT PRECINT 3 MONTGOMERY Co, Tx- seeking to recover remaining $3,700 owed by Nangrani for services not rendered PLUS $6,300 remedies DTPA.
Nangrani’s lawyer FLOODED the Small Court with non-typical requests for this system such as: a Jury Trial (delaying) then requesting “Vacation time” (delaying) then a “Discovery”/Interrogation to be done on myself AND MY DISABLED HUSBAND who suffered a Stroke 3 years ago leaving him with left-sided paralysis= Despicable.
Nangrani’s lawyer also got the audacity to claim “MEDICAL LIABILTY” and requested my lawsuit to be dismissed when in fact I didn’t get ANY medical service NOR received ANY Medical Bill and/or Medical Record from this place despite numerous certified mailed requests.
Since all docs sent by Nangrani’s lawyer to the Texas Medical Board couldn’t be disclosed to me during their investigation prior to their decision, I was astonished to receive the TMB resolution not to pursue further disciplinary actions against Nangrani after all the medical violations perpetrated by her against my rights as a patient.
The bigger surprise will come later in July 18 2019 when Nangrani’s lawyer presented to the Small Claim Court a “Copy” of important docs sent to the Texas Medical Board during her defense. These documents were presented as “Sworn Affidavit true copies to Originals or Originals” by Nangrani.
Also, “Sworn Affidavit” statement from Tara Walker claiming the authenticity of Mary Morgan’s Certified Medical Assistant status and her “version” stating that Vedas “refunded” $8,000 back to my CHASE Cards out of the “Doctor’s kindness”. Other “Sworn Affidavit” is included from Nangrani’s lawyer as well.
Documents related to my “visits” to Nangrani’s office were altered and my signature was forged; and most important: copy of these alleged “Medical Records” and “Medical Bill” which I was entitled to and never received were presented as “truthful under sworn affidavit”.
With dismay, I noticed that these medical records are a JOKE:
1) Medical History was taken by a Receptionist and not by a healthcare professional as required by law;
2) I was never given a “thorough Medical Examination” reason why “Height”, “Weight” and vitals such as simple and required Blood Pressure checkups are NOT RECORDED nor alleged “Examinations” are thoroughly detailed = FUNDAMENTAL INFO required prior to Tumescent Anesthesia doses according to Guidelines. Furthermore, Nangrani SHOULD HAVE established a Doctor-Patient relationship as required by law when SCHEDULE IV CONTROLLED SUBSTANCES are prescribed by performing appropriate Physical Examination, diagnosis and LABORATORY TESTING = None of these provided by Nangrani PRIOR to issuing controlled substances prescriptions
3) Vedas “Medical Bill” presented is no different from a Nail-Salon TICKET I get for a pedicure
4) their “recorded Income” for $11,700 according to their “TICKET” miraculously “happened” in the MORNING before I actually made the transaction (PM hours): TOTALLY ILLEGA
5) My signature has been forged on their “Pre & Post Instructions for SmartLipo Patients” (Vedas decided to “correct” wrong DOB in original doc and follow-up appointment in January, Alleged “Clinician” Morgan signed official Vedas doc
6) their Office decided to “alter” CONTROLLED SUBSTANCE PRESCRIPTIONS (!!) regarding my address since the info written on the original was WRONG. Please compare this to the ORIGINAL I have.
7) Vedas also decided to “alter” ORIGINAL QUOTE by adding lines to the Diagram presented previously on Sept 26 2018.
This scribbled Unnumbered “Quote” is considered as an official “Medical Invoice” according to the Investigator Daniel Serna from the Texas Medical Board during recorded conversation I had with him regarding their reasons to dismiss my complaint.
Nevertheless, the Judge at the Precinct 3 Montgomery Co, Tx NEVER got to hear to ANY of these FACTS since Nangrani’s lawyer brought legal technicalities to the Court considering that I was not represented by an Attorney (i.e. “”Plaintiff did not presented X doc under “Sworn Affidavit” therefore it is hearsay””) and Ms. Rubinsky applied heavy legal chicanery to overflow a Small Claim Court system by bringing unsubstantiated counterclaims of “Affirmative Defense of Contributory Negligence by the Plaintiff, Affirmative Defense of the Statute of Frauds, Affirmative Defense of Waiver, Affirmative Defense of Estoppel, Affirmative Defense of Laches, Affirmative Defense of Modification, Affirmative Defense of Impossibility or Performance, Affirmative Defense of Ratification, Affirmative Defense of Unclean Hands, Attorney Fees because of Plaintiff’s suit is “groundless in fact and in law, BROUGHT IN BAD FAITH, and brought for the “sole purpose of HARASSMENT”.
Last but not least, Nangrani’s Lawyer also complained about my “incoherent English” reflected on my statements presented to the Court (I’m an American citizen born in South America) and most important above all: Nangrani’s lawyer FABRICATIONS ON FORGED, ALTERED AND DECEITFUL DOCUMENTS presented to the Court= This is a “Healthcare Liability Claim” even though I consulted with several attorneys and they all agreed that this case CANNOT be a Healthcare Liability Claim since there was NO medical service rendered thus NO “personal injury” happened and NO Medical Bill or Medical Records were provided as a proof that there was NOT in fact an established Doctor-Patient relationship. Now, take a look at the picture docs attached to this Review and You Make Your Own Conclusion.
We met with Ms. T. Walker & Dr. Nangrani in order to talk about what I was looking for on this procedure: Rolls in Bra Area (front & back) Upper & Lower Abs, Upper Arms, Outer Tights and Inner Tights. We were handled a Quote for $10,000+ mentioning the areas along with a diagram and an offer for HCG treatment & post procedure garment included. On this quote was referred under "Policies to Initial": "Pay in full to schedule procedure"; "Deposits and other payments are non-refundable and non-transferable"=immediately followed by "Touch ups are not determined until 4 month recovery period. Patient must maintain current weight to qualify". "The touch up procedure are at the discretion of the provider for the procedure". Leading the Customer to understand that Deposits and other payments non-refundable and non-transferable are considered AFTER the procedure. Three days later, during a visit, Ms. Walker DISCLOSED that I had to provide my own pain medicine -which my understanding was already included under quoted AMOUNT) and after mentioning during that meeting that I'd be happy to never see again my rolls in the front of my Bra Area, Ms. Walker disclosed to us that those "rolls were not included" in my investment; which left us very concerned and worried about what other issues are not being DISCLOSED properly in writing and signed by both parties. Two days later, Ms. Walker called me in to "clarify". During this final meeting, Ms. Walker & Dr. Nangrani verbally DISCLOSED that 1) Rolls in front & side "Bra Area" were considered -by them- as "Axillas Areas" and I should pay an EXTRA $1000+ to have them taken care of. 2) Ms. Walker & Dr. Nangrani call "FRONT" Flank Area only one part of the Total Flank Area; the back area they refer as "Lower Back Area" -NOT disclosed on their written Quote provided-3) Dr. Nangrani expressed that I should be "happy" with original Quote since she's "offering an under price service below market value. 4) Dr. Nangrani also disclosed that the areas to be treated was "not larger than the size of her palm" (never disclosed PRIOR to payment)
Those statements were very disturbing, not clear on exactly what I was getting for my $10,000+.- investment and immediately I requested a NEW quote on everything with a price Dr. Nangrani "felt" wasn't being underpaid (and me not getting a service deserved based on a lot of money for me but as a "favor") They both REFUSED to submit another Quote for my consideration. I left the meeting very disappointed since I was looking forward to this procedure. Finally, after talking with my husband about their failed FULL disclosure; lack of ethics and professionalism and not being confident that I would've received a service rightfully equal to an investment of $10,000+.- we decided to cancel -via email- on Oct 6th (Vedas acknowledged this by response on Oct 7th) providing NOTICE; 10+ days prior to this procedure. Ms. Walker responded on Oct 7th -via email- that her company will not issue us a Refund and instead intended to force a ridiculous $10,000+ "in store-credit"-This was NEVER disclosed to us prior to full payment-. On Oct 8th, Ms. Walker again contacted us via email to refuse our Refund BEFORE procedure based on their "Policies"-which were never properly disclosed in writing nor signed PRIOR to full payment and "offered" instead (another made up along the way so-called Policies) that IF I don't go with this procedure her office would "deduct 20%" off my $10,000+ under "Cancellation Fees" -again, NEVER fully disclosed prior to full payment.
DO NOT DO BUSINESS WITH VEDAS SPA IN THE WOODLANDS, TX. Stay far, far away unless you want give up your money for NO SERVICE.