I was given a $200 gift card which i tried to use at a grocery store, was told to activate online or by calling, I called but nothing was said about how to activate so I went to website which requires the number and 3 digit code. I first got message it was an invalid number and to redo it, I'm pretty sure it was correct but I redid it, then left for store right away shopped for groceries went to pay, card had no funds.
When i got home I went to website and it said someone spent all of it at a travel store that day , I believe they aquried info from the website and used it within minutes. Tried for hours to talk to someone, but looked on consumer websites they have lots of complaints.
Their websites are stupid, running you in circles, to me they scream fraud and all 3 sections handling these gift cards should be sued and shut down. Also card says call for replacement but I couldnt get anywhere, also how could they used it without pin, there systems needs to protect info, or its an inside job.
On 10/05/2021, I purchased a $50 gift card for my daughter as a birthday gift. The card was a Vanilla Visa card. I purchased the card because it promised my funds will be secure. On 10/07/2021, my daughter finally opened the sealed container that had the card inside and proceeded to shop online. Unfortunately the card was declilned due to lack of funds. She called the 800 number on the back of the card to learn that it on had only .17 cents available. I looked up the account history online at Vanillavisa.com and noticed unathorized charges to the card on 10/06/2021 between 12:17pm - 12:40pm.
It repeadedly charged the card $2.99 to Google Garena without authorization from myself or my daughter. May I remind you @ 12:17pm on 10/06/2021 the gift card was still in the origional box unopened. This leads me to belileve this is either a case of inside fraud and corruption by the maker, or distributor of these cards.
How else is someone gonna know the card number and expiration date with the 3 digit code. I called to report the fraud and the customer service center is being uncooperative and refuses to restore my funds or refund my money.
I bought this gift card at Rite-Aid. I usually get the mygiftcardsite cards and never have a problem. I had problems in the past just like this with the Green Dot cards, so I was reluctant to try a new card. Well I paid the fee for the card, $3.95 and I added $25 to the card. The balance when I went online even shows $25. I went to go charge $25 and the card was declined. I called Customer Reaming and I was told that I can only charge $20 on the card because there is a 25% ($5) transaction fee. Unbelieveable. This is a warning to anyone out there. DO NOT GET THIS CARD.
Vanilla Gift Cards Reviews
I was given a $200 gift card which i tried to use at a grocery store, was told to activate online or by calling, I called but nothing was said about how to activate so I went to website which requires the number and 3 digit code. I first got message it was an invalid number and to redo it, I'm pretty sure it was correct but I redid it, then left for store right away shopped for groceries went to pay, card had no funds.
When i got home I went to website and it said someone spent all of it at a travel store that day , I believe they aquried info from the website and used it within minutes. Tried for hours to talk to someone, but looked on consumer websites they have lots of complaints.
Their websites are stupid, running you in circles, to me they scream fraud and all 3 sections handling these gift cards should be sued and shut down. Also card says call for replacement but I couldnt get anywhere, also how could they used it without pin, there systems needs to protect info, or its an inside job.
On 10/05/2021, I purchased a $50 gift card for my daughter as a birthday gift. The card was a Vanilla Visa card. I purchased the card because it promised my funds will be secure. On 10/07/2021, my daughter finally opened the sealed container that had the card inside and proceeded to shop online. Unfortunately the card was declilned due to lack of funds. She called the 800 number on the back of the card to learn that it on had only .17 cents available. I looked up the account history online at Vanillavisa.com and noticed unathorized charges to the card on 10/06/2021 between 12:17pm - 12:40pm.
It repeadedly charged the card $2.99 to Google Garena without authorization from myself or my daughter. May I remind you @ 12:17pm on 10/06/2021 the gift card was still in the origional box unopened. This leads me to belileve this is either a case of inside fraud and corruption by the maker, or distributor of these cards.
How else is someone gonna know the card number and expiration date with the 3 digit code. I called to report the fraud and the customer service center is being uncooperative and refuses to restore my funds or refund my money.
I bought this gift card at Rite-Aid. I usually get the mygiftcardsite cards and never have a problem. I had problems in the past just like this with the Green Dot cards, so I was reluctant to try a new card. Well I paid the fee for the card, $3.95 and I added $25 to the card. The balance when I went online even shows $25. I went to go charge $25 and the card was declined. I called Customer Reaming and I was told that I can only charge $20 on the card because there is a 25% ($5) transaction fee. Unbelieveable. This is a warning to anyone out there. DO NOT GET THIS CARD.