Dealing with this company has made me sick to my stomach. I honestly can't believe they are still in business and still able to scam so many people.
This is the WORST company I have ever dealt with. I placed an order 6 weeks ago and they can't even tell me where it is. As far as I know, it doesn't exist. After more research, I've concluded it is their standard company practice to list items as in stock when they are not. They take your money and then you get to wait for them to stock the item. They list the item as in stock and ready to ship on their website and they straight up LIE to people as these items are NOT in stock hence delays.
Customer service will give you vague responses talking in circles. They probably train their team in how to "answer" people without actually answering them. But they are happy to take your money. I received an email update saying "Your order is on the way" but contact the shipping company and they don't have it. I honestly can't believe that this company is still in business. This is deplorable. Shame on them for thinking this is any way to do business. They do not care about their customers at all.
You'll find a TON of reviews like mine if you just look, though this company does a pretty good job of mopping up their mess (removing bad reviews).
Valyōu Furniture Reviews
Dealing with this company has made me sick to my stomach. I honestly can't believe they are still in business and still able to scam so many people.
This is the WORST company I have ever dealt with. I placed an order 6 weeks ago and they can't even tell me where it is. As far as I know, it doesn't exist. After more research, I've concluded it is their standard company practice to list items as in stock when they are not. They take your money and then you get to wait for them to stock the item. They list the item as in stock and ready to ship on their website and they straight up LIE to people as these items are NOT in stock hence delays.
Customer service will give you vague responses talking in circles. They probably train their team in how to "answer" people without actually answering them. But they are happy to take your money. I received an email update saying "Your order is on the way" but contact the shipping company and they don't have it. I honestly can't believe that this company is still in business. This is deplorable. Shame on them for thinking this is any way to do business. They do not care about their customers at all.
You'll find a TON of reviews like mine if you just look, though this company does a pretty good job of mopping up their mess (removing bad reviews).