I requested a cruise ship voyage to Alaska, and they sold me one for close to $3,000. About a week away from departure, they told me I would need a birth certificate to show the ship personnel or they would not let me travel. I don't have one in person, and it takes more than a week to get one from the State of NJ. A company offerred to overnight mail one for $90, which I paid, but they never delivered. So, I missed my trip. No refund, even though I had trip insurance. It was a big waste of time and money with them, and very frustrating.
I recommend avoiding this company, or at least getting additional estimates with options and information. I won't plan to work with them again.
I have to let everyone know please do not use Vacations to go. They are the worst travel agency I've ever used. I had a week long girls trip just, returned this weekend from Punta Cana. From the original booking it was like pulling teeth to get information. We booked the Excellence hotel based on reviews. While the property was nice it was a boring experience for 4 single ladies. We weren't looking for men just other singles to interact with. I would only recommend this hotel of you're on a couples retreat with your church. Otherwise its a snooze fest. Elevator music plays in the common areas and no music even at the bar on the beach area. This hotel was the furthest from the airport and no drivers even wanted to go there. Getting off the property was a hassle and expensive. We weren't offered exersions or even transport to and from the airport through the company. When I called to inquire 2 weeks prior to the trip I paid $200 for all of us and needless to say they never got our names in the system so we were out of an additional $70 to get back to the airport to catch our flights home. There were so many issues we spent a good 8 hours combined during the trip to get things cleared up. Stressful, I came back more tense than when I left. The only good thing was all of us love one another and truly enjoy one another's company so we made the best of it. But save yourself grief and DON'T BOOK VACATIONS TO GO, PLEASE SHARE THIS POST. WE ALL WORK TO HARD TO SPEND ON SUBSTANDARD SERVICE. Oh by the the agent was Jacques DeRouen, he offers no suggestions and fails to return calls or emails in a timely manner unless he's requesting payments.
Vacations To Go Reviews
I requested a cruise ship voyage to Alaska, and they sold me one for close to $3,000. About a week away from departure, they told me I would need a birth certificate to show the ship personnel or they would not let me travel. I don't have one in person, and it takes more than a week to get one from the State of NJ. A company offerred to overnight mail one for $90, which I paid, but they never delivered. So, I missed my trip. No refund, even though I had trip insurance. It was a big waste of time and money with them, and very frustrating.
I recommend avoiding this company, or at least getting additional estimates with options and information. I won't plan to work with them again.
I have to let everyone know please do not use Vacations to go. They are the worst travel agency I've ever used. I had a week long girls trip just, returned this weekend from Punta Cana. From the original booking it was like pulling teeth to get information. We booked the Excellence hotel based on reviews. While the property was nice it was a boring experience for 4 single ladies. We weren't looking for men just other singles to interact with. I would only recommend this hotel of you're on a couples retreat with your church. Otherwise its a snooze fest. Elevator music plays in the common areas and no music even at the bar on the beach area. This hotel was the furthest from the airport and no drivers even wanted to go there. Getting off the property was a hassle and expensive. We weren't offered exersions or even transport to and from the airport through the company. When I called to inquire 2 weeks prior to the trip I paid $200 for all of us and needless to say they never got our names in the system so we were out of an additional $70 to get back to the airport to catch our flights home. There were so many issues we spent a good 8 hours combined during the trip to get things cleared up. Stressful, I came back more tense than when I left. The only good thing was all of us love one another and truly enjoy one another's company so we made the best of it. But save yourself grief and DON'T BOOK VACATIONS TO GO, PLEASE SHARE THIS POST. WE ALL WORK TO HARD TO SPEND ON SUBSTANDARD SERVICE. Oh by the the agent was Jacques DeRouen, he offers no suggestions and fails to return calls or emails in a timely manner unless he's requesting payments.