Vacation play offered me a 3 night stay in Hilton Head SC for $120 (that I would get back in discounts and refunds) - don’t believe that if I attended a 90 minute presentation the morning after I arrived. They offered me an upgrade to a hotel at the beach for $379 which I agreed to. Now I am not a stupid person but I fell for it. When I arrived with my son and young granddaughter we were charged additional fees by the hotel about $30 per night. I was scheduled for the following afternoon (even though I was told morning), I did not have a beach view although that was part of the upgrade. No microwave, a fridge that didn’t work and outlets with exposed wiring that could have seriously injured my young granddaughter. Upon complaints to the hotel (which claimed to be a Holiday Inn) I was treated rudely by the staff and nothing was fixed. The following day I was bed ridden with illness and I already suffer with chronic health problems. I called to reschedule my "meeting time” with them only to be told it wasn’t possible, they were far too busy, and because I wasn’t attending they would be charging my credit card an additional $200. We left early the following day because we just couldn’t stay under unsafe conditions and my still unsettled illness. I called vacation play as instructed to let them know we were not staying the additional day I paid for out of pocket as a part of my upgrade and well you know by now they would not refund any of my money but they did have the audacity to offer me two days free on any Wednesday in the future. This very bad lapse in judgement cost me approximately $800+ just paid to vacation play (excluding gas and food) for 2 days in hell. Don’t spend a dime! Don’t believe a word! They will rip you off!!
The sales person promised that I can book my travel for "any dates I want as long as the dates are available". I called to book and was told I cannot arrive on a Saturday, the dates I have available. Despite my requests to speak to a manager, they would not let me and would not budge. Then I asked for my money back and was told that it is not an option, all sales.are non refundable. This place is a bunch of liars and scam artists.
Company vacationplay.com is a rip off. They called me up with an advertisement of vacationong in hilton head iland resort. I told them i'm interested that i would be taking this trip sometime in the near future. The comapny said they was donig a promotion and to lock in the promotion i needed to give them my credit card number so that the promotion would be locked in. I told them my next payday and that i would be doing it on that date but also informed them not to run my cafrd until i call them and let them know when to run it. Well theyu ran it anyway on that date and did not inform me they were going to do it and i did not give them a call to let them know to run it. I called them up and told them i did not call or gave autorization to run my card. They ran the card and i called them immediately ask them to reverse the transation or i will dispute. I talk to several difeerent people in which all said that can't refund the money. They are like making me take a vacetion within the year which is wrong. This is a scam in my book and should be placed out of business.
Do not pay for the "3 night Hilton Head SC RESORT PACKAGE" w Vaction Play they are a Ripoff! They responded once to my email to schedule my reservation, was told I can change same way. I tried to change my dates via same email method no response. They cancelled my trip then tried to charge additionally monies. When I reached customer service reps they were very rude, short and nasty! I was cursed at told f* my momma my grandma my dad my sister n brother!! Yes really!! I cursed too but I'm the angry customer sooooo!! Talked to to different reps hung up tried to called back several times only to get the same person! Wasn't allowed to speak to a supervisor Etc. They are a RIPOFF DO NOT BOOK WITH THEM! I should have known from the beginnning when I reserved they initially told me 3 nights hung up and email said 2 nights can pay for additional nightshad to call back a total of 3 times before they got that straight! REDFLAG!! Don't waste even your $120
Vacation Play Reviews
Vacation play offered me a 3 night stay in Hilton Head SC for $120 (that I would get back in discounts and refunds) - don’t believe that if I attended a 90 minute presentation the morning after I arrived. They offered me an upgrade to a hotel at the beach for $379 which I agreed to. Now I am not a stupid person but I fell for it. When I arrived with my son and young granddaughter we were charged additional fees by the hotel about $30 per night. I was scheduled for the following afternoon (even though I was told morning), I did not have a beach view although that was part of the upgrade. No microwave, a fridge that didn’t work and outlets with exposed wiring that could have seriously injured my young granddaughter. Upon complaints to the hotel (which claimed to be a Holiday Inn) I was treated rudely by the staff and nothing was fixed. The following day I was bed ridden with illness and I already suffer with chronic health problems. I called to reschedule my "meeting time” with them only to be told it wasn’t possible, they were far too busy, and because I wasn’t attending they would be charging my credit card an additional $200. We left early the following day because we just couldn’t stay under unsafe conditions and my still unsettled illness. I called vacation play as instructed to let them know we were not staying the additional day I paid for out of pocket as a part of my upgrade and well you know by now they would not refund any of my money but they did have the audacity to offer me two days free on any Wednesday in the future. This very bad lapse in judgement cost me approximately $800+ just paid to vacation play (excluding gas and food) for 2 days in hell. Don’t spend a dime! Don’t believe a word! They will rip you off!!
The sales person promised that I can book my travel for "any dates I want as long as the dates are available". I called to book and was told I cannot arrive on a Saturday, the dates I have available. Despite my requests to speak to a manager, they would not let me and would not budge. Then I asked for my money back and was told that it is not an option, all sales.are non refundable. This place is a bunch of liars and scam artists.
Company vacationplay.com is a rip off. They called me up with an advertisement of vacationong in hilton head iland resort. I told them i'm interested that i would be taking this trip sometime in the near future. The comapny said they was donig a promotion and to lock in the promotion i needed to give them my credit card number so that the promotion would be locked in. I told them my next payday and that i would be doing it on that date but also informed them not to run my cafrd until i call them and let them know when to run it. Well theyu ran it anyway on that date and did not inform me they were going to do it and i did not give them a call to let them know to run it. I called them up and told them i did not call or gave autorization to run my card. They ran the card and i called them immediately ask them to reverse the transation or i will dispute. I talk to several difeerent people in which all said that can't refund the money. They are like making me take a vacetion within the year which is wrong. This is a scam in my book and should be placed out of business.
Do not pay for the "3 night Hilton Head SC RESORT PACKAGE" w Vaction Play they are a Ripoff! They responded once to my email to schedule my reservation, was told I can change same way. I tried to change my dates via same email method no response. They cancelled my trip then tried to charge additionally monies. When I reached customer service reps they were very rude, short and nasty! I was cursed at told f* my momma my grandma my dad my sister n brother!! Yes really!! I cursed too but I'm the angry customer sooooo!! Talked to to different reps hung up tried to called back several times only to get the same person! Wasn't allowed to speak to a supervisor Etc. They are a RIPOFF DO NOT BOOK WITH THEM! I should have known from the beginnning when I reserved they initially told me 3 nights hung up and email said 2 nights can pay for additional nightshad to call back a total of 3 times before they got that straight! REDFLAG!! Don't waste even your $120