I placed a $120 order on Sears.com that advertised "free Shipping" on orders over $35. There were 4 items total. After the order was placed I was notified that Sears would ship all 4 items separately and was going to charge shipping on alll of them. As soon as I was notified, I called Sears and cancelled the order!!!! Sears and their third party vendors ignored the cancellations although I was told on 12/12, 2 days after cancelling that money would be refunded $120.00. Sears' and USAetail then want me to pay shipping and USAetail wants a 25% restocking fee for an order that does not exist.
USAetail Reviews
I placed a $120 order on Sears.com that advertised "free Shipping" on orders over $35. There were 4 items total. After the order was placed I was notified that Sears would ship all 4 items separately and was going to charge shipping on alll of them. As soon as I was notified, I called Sears and cancelled the order!!!! Sears and their third party vendors ignored the cancellations although I was told on 12/12, 2 days after cancelling that money would be refunded $120.00. Sears' and USAetail then want me to pay shipping and USAetail wants a 25% restocking fee for an order that does not exist.