I had my home foam by USA Insulation on 12-17-15. I was doing some dry wall work and when I took down the dry wall the foam insulation was all cracked up and some voids was not filled with foam. So. I call a company to do a Thermal Scan and I found out it had a bunch of voids on the wall that wasn't filled with foam. So I call USA Insulation and Darren Williams came out and did Thermal Scan and he said we need to come back to foam your home again. So, they came back on 3-11-17 to foam our home, but I feel that they did not do a good job, so I call another company to do a Thermal Scan and still the voids are not filled with foam. So I callUSA Insulation again and talk to a Manager named Ashley Bell, she said she will call me back but she haven't return my call until now.
We had the front of our home insulated the 20th of June 2016 and we were told by the sales rep that this would make out home warmwer and more energy efficent. Now that the cold weather and wind has arrived we are just as cold as we were without their service. The wind was blowing in around all the outlet boxes and the walls feel like they have nothing stopping the cold air. When I called the local office I was told that I should go buy a can of spray foam and fix the problems around the outlets myself. They never even addressed the cold walls. I then tried to contact their corporate hedquarters and was going to be directed back to the same guy I had already spoken to.
This is the worst. they will promise you a warmer home, lower heating bills and less noise with this foam insulation. my little space are still running that they said I would never use again. They have been paid $6,000 to do my small one story home, I just want my money back.
I called with my cold area complaints and they scheduled 3 times and never showed up. I have had it. I am a widow with small income and these people are scamming.
USA Insulation has great TV and radio commercials but don't believe their lies. I spent $3500 for a room they promised would be nice and warm during the cold winter months in Cincinnati. Guess what? The product didn't work. I paid them on time and in full. What did I get? A freezing room. I can't use the room. I filed a complaint with them and they had an office manager email me back basically saying "too bad". We aren't going to refund your money. Sorry, you're on your own.
It's outrageous. I was completely ripped off. Oh, and by the way, my utility bills went up not down!! DON'T BE FOOLED BY THESE PEOPLE!
USA Insulation Reviews
I had my home foam by USA Insulation on 12-17-15. I was doing some dry wall work and when I took down the dry wall the foam insulation was all cracked up and some voids was not filled with foam. So. I call a company to do a Thermal Scan and I found out it had a bunch of voids on the wall that wasn't filled with foam. So I call USA Insulation and Darren Williams came out and did Thermal Scan and he said we need to come back to foam your home again. So, they came back on 3-11-17 to foam our home, but I feel that they did not do a good job, so I call another company to do a Thermal Scan and still the voids are not filled with foam. So I callUSA Insulation again and talk to a Manager named Ashley Bell, she said she will call me back but she haven't return my call until now.
We had the front of our home insulated the 20th of June 2016 and we were told by the sales rep that this would make out home warmwer and more energy efficent. Now that the cold weather and wind has arrived we are just as cold as we were without their service. The wind was blowing in around all the outlet boxes and the walls feel like they have nothing stopping the cold air. When I called the local office I was told that I should go buy a can of spray foam and fix the problems around the outlets myself. They never even addressed the cold walls. I then tried to contact their corporate hedquarters and was going to be directed back to the same guy I had already spoken to.
This is the worst. they will promise you a warmer home, lower heating bills and less noise with this foam insulation. my little space are still running that they said I would never use again. They have been paid $6,000 to do my small one story home, I just want my money back.
I called with my cold area complaints and they scheduled 3 times and never showed up. I have had it. I am a widow with small income and these people are scamming.
USA Insulation has great TV and radio commercials but don't believe their lies. I spent $3500 for a room they promised would be nice and warm during the cold winter months in Cincinnati. Guess what? The product didn't work. I paid them on time and in full. What did I get? A freezing room. I can't use the room. I filed a complaint with them and they had an office manager email me back basically saying "too bad". We aren't going to refund your money. Sorry, you're on your own.
It's outrageous. I was completely ripped off. Oh, and by the way, my utility bills went up not down!! DON'T BE FOOLED BY THESE PEOPLE!
-I got screwed