We contracted two busses and only one was provided. We were told there was an emergency where people were stranded in the desert and therefore the second bus was not available. We were quite understanding as emergencies do happen but lo, USA BUS CHARTER charged us for both and will not reverse or credit the charges We were charged for both and when we contacted Russ Thomas (the account exec who set up our contract) he refused to refund, reverse or otherwise credit our card. In fact, he hung up on our CFO.
USA Bus Charter Reviews
We contracted two busses and only one was provided. We were told there was an emergency where people were stranded in the desert and therefore the second bus was not available. We were quite understanding as emergencies do happen but lo, USA BUS CHARTER charged us for both and will not reverse or credit the charges We were charged for both and when we contacted Russ Thomas (the account exec who set up our contract) he refused to refund, reverse or otherwise credit our card. In fact, he hung up on our CFO.