I contacted them by email on March 27 2016 and they contacted back saying the policy say give them 7 to 10 days to deliver I told I gave them that time and more. I emailed again in April and told them I still haven't received my order which was a month late and I felt scammed. I have not received nothing yet nor a email back. I just want my money back in my account or order .
I ordered a jogging suit from the Upscale Fashions website on March 7 2016 . I waited til March 27 2016 to email them where my order 1255 was at. I received email that my order was a policy issue of 7-10 days and I stated to them it was well over the time. I emailed again in April 2016 to let them know I felt scammed and will be reporting them. I have not received a email on nothing. My order or my money back in my account. This company are scamming through Facebook through Trina account. I want my order or my money.
February 4th I purchased an item from Instagram @DopeUrbanWear_ who helped start @UpscaleFashions. February 26nd I inquired about my item through e-mail and I did not recieve a response. UpscaleFashions continued to post their merchandise then I went to the IG and posted an item inquring about the item. They told me to direct message them, and so I did. When I direct messaged them they told me that they got scammed through a vendor and were going through another vendor and asked me to attach my item number and they would get back to me.
March 22nd I asked about my order again through e-mail and didnt get a response. Yesterday April 9th I contacted them and direct message them to get their attention and even commented on their post to get their attention and I recieved no follow-up e-mail but they acted as if I was harassing them but they took my money. They began to get upset and then gave me the following disrespectful and rude comments. I will be disputing the issue with my bank but I want others to know about their terrible customer service and the fact that i have yet to STILL recieve merchandise.
UpscaleFashions Reviews
I contacted them by email on March 27 2016 and they contacted back saying the policy say give them 7 to 10 days to deliver I told I gave them that time and more. I emailed again in April and told them I still haven't received my order which was a month late and I felt scammed. I have not received nothing yet nor a email back. I just want my money back in my account or order .
I ordered a jogging suit from the Upscale Fashions website on March 7 2016 . I waited til March 27 2016 to email them where my order 1255 was at. I received email that my order was a policy issue of 7-10 days and I stated to them it was well over the time. I emailed again in April 2016 to let them know I felt scammed and will be reporting them. I have not received a email on nothing. My order or my money back in my account. This company are scamming through Facebook through Trina account. I want my order or my money.
February 4th I purchased an item from Instagram @DopeUrbanWear_ who helped start @UpscaleFashions. February 26nd I inquired about my item through e-mail and I did not recieve a response. UpscaleFashions continued to post their merchandise then I went to the IG and posted an item inquring about the item. They told me to direct message them, and so I did. When I direct messaged them they told me that they got scammed through a vendor and were going through another vendor and asked me to attach my item number and they would get back to me.
March 22nd I asked about my order again through e-mail and didnt get a response. Yesterday April 9th I contacted them and direct message them to get their attention and even commented on their post to get their attention and I recieved no follow-up e-mail but they acted as if I was harassing them but they took my money. They began to get upset and then gave me the following disrespectful and rude comments. I will be disputing the issue with my bank but I want others to know about their terrible customer service and the fact that i have yet to STILL recieve merchandise.