Terry Ferguson From Upper Canada Soap Lacks Customer Service Skills! Do Not Buy From Upper Canada Soap! Back on Monday, September 2, 2019 @2:45 P.M., I contacted the Upper Canada Soap company by email because I Had Bought At Least Two (2) Packages of their Anti-Aging Face Sheet Mask and they were a Complete Waste Of Money! When I Opened Up Each Package, They Were Really Messy In Trying To Get It Opened Up Properly In Order To Put It On My Face.
Furthermore, once the Mask was On My Face, it did Not Even Cover Up My Face Completely! For Example: My Upper Lip was Definitely Not Covered Up Fully; Not Even Half Way! For Example: My Neck Area Was Not Even Covered Up At All! Do You Call This A Proper Face Mask? I personally Do Not Think So! In My Email: I provided the following information that I was able to find on the package for their reference and further review: Anti-Aging Face Sheet Mask Retinol 25g / 0.88 oz Net Wt. Upc Code: 0 64323 18538 7 38 027A1 (I Could Not Read The First Couple Of Letters/Numbers) EXP 20210501 Furthermore, I Never got a response back from anybody and so I decided to contact the company back on Tuesday, September 3, 2019 and spoke with Mr. Terry Ferguson who is their Head Of Customer, No Service!
During the conversation he seemed very irritated and had Absolutely No Interest in Taking Care Of A Customer's Legitimate Complaint! All he cared about was the d**n Store Receipt and he made a False Claim that everybody who buys their products normally keeps their store receipts. Yeah Right! Isn't The Real Problem Much More Important Than The Receipt Or Where I Purchased It From? Obviously!
I provided everything from the packaging and he did Not Care! He tried to make ME Look Like I Had Stolen The Product which is Far From The Truth! All that I wanted was some kind of Product Replacement and Not A Refund At All! However, This Jerk Off, Idiot was Not Going To Do Anything For ME and Mr. Terry Ferguson Lacks Extreme Customer Service Skills and should Not Be Working For Upper Canada Soap!
No Wonder Why I Read So Many Bad Reviews On This Selfish, Greedy and NonTrustworthy Company! Stay Away From This Company Because They Are Trained Not To Help Any Of Their Customers, Period! Thank you.
Sincerely yours,
Howard Paul Shore Angry And Upset Upper Canada Soap Customer /HPS
Upper Canada Soap Reviews
Terry Ferguson From Upper Canada Soap Lacks Customer Service Skills! Do Not Buy From Upper Canada Soap! Back on Monday, September 2, 2019 @2:45 P.M., I contacted the Upper Canada Soap company by email because I Had Bought At Least Two (2) Packages of their Anti-Aging Face Sheet Mask and they were a Complete Waste Of Money! When I Opened Up Each Package, They Were Really Messy In Trying To Get It Opened Up Properly In Order To Put It On My Face.
Furthermore, once the Mask was On My Face, it did Not Even Cover Up My Face Completely! For Example: My Upper Lip was Definitely Not Covered Up Fully; Not Even Half Way! For Example: My Neck Area Was Not Even Covered Up At All! Do You Call This A Proper Face Mask? I personally Do Not Think So! In My Email: I provided the following information that I was able to find on the package for their reference and further review: Anti-Aging Face Sheet Mask Retinol 25g / 0.88 oz Net Wt. Upc Code: 0 64323 18538 7 38 027A1 (I Could Not Read The First Couple Of Letters/Numbers) EXP 20210501 Furthermore, I Never got a response back from anybody and so I decided to contact the company back on Tuesday, September 3, 2019 and spoke with Mr. Terry Ferguson who is their Head Of Customer, No Service!
During the conversation he seemed very irritated and had Absolutely No Interest in Taking Care Of A Customer's Legitimate Complaint! All he cared about was the d**n Store Receipt and he made a False Claim that everybody who buys their products normally keeps their store receipts. Yeah Right! Isn't The Real Problem Much More Important Than The Receipt Or Where I Purchased It From? Obviously!
I provided everything from the packaging and he did Not Care! He tried to make ME Look Like I Had Stolen The Product which is Far From The Truth! All that I wanted was some kind of Product Replacement and Not A Refund At All! However, This Jerk Off, Idiot was Not Going To Do Anything For ME and Mr. Terry Ferguson Lacks Extreme Customer Service Skills and should Not Be Working For Upper Canada Soap!
No Wonder Why I Read So Many Bad Reviews On This Selfish, Greedy and NonTrustworthy Company! Stay Away From This Company Because They Are Trained Not To Help Any Of Their Customers, Period! Thank you.
Sincerely yours,
Howard Paul Shore Angry And Upset Upper Canada Soap Customer /HPS