I booked a transport for my nissan skyline through montway transport. I explicitly detailed that the car was modified on coil overs with a carbon front lip which would only allow for 3” of clearance over all and that a gate lift must be used. I’ve used montway 3 other times without issue, including one of the times for another lowered skyline. This was now the 4th time. Montway called and said they had a driver and the car would be picked up later that day or the next. I reminded them that my seller needed an hour notice and that he works and isn’t available till after 5. They assured me that was all listed in the dashboard. Well, uno auto transport was the carrier and for starters they did not give my seller and hour heads up as requested, in fact they called when they were only 3 miles away. If only i knew how bad things would get. Uno showed up, and called me directly, apparently a no no accordingly to montway. They told me the car is only 1” off the ground a lie and i have photo proof). They they tell me it can be done but it’s going to be another 250$. Now at this point, i needed the car picked up as this was when the seller as available. I tell them fine but i’ll be taking it with with montway as i was clearly misquoted then. This is where it’s get crazy, my seller is standing there, and shoots a video of them driving the car onto the lift gate with no problem at all as they are on the phone with me waiting my approval to say yes do it for the extra 250$... So now i’m left wondering why they needed this extra 250$. With all this going on montway calls and asks what is going on and why i’m paying 250$ i explain to them that they are lying about the car being 1” off the ground and how the person told me it’s for the “possibility of damage” and that they now couldn’t move the car around when picking up other vehicles. Montway tells me that’s unacceptable and that they are never suppose to call me direct in the regards to money or payment and it’s against the policy. They tell me they’re gonna call and work it out. Within minutes the driver of the truck for uno transport calls me, yelling and screaming at me how i’m getting him in trouble and how i agreed to the 250$ and he’s just bringing the car back cause he doesn’t have “time for this shit” and it’s a more of a “pain in the ass” for him. I tell him that my seller isn’t available to take the car back now at this time and he told me that i better call montway and drop my complaint then... So he makes me do a 3 way call with montway. I tell montway it is what it is that there is no one to take the car bask now and i can’t have my 40000$ car just sitting in some roadway in the middle of no where. Montway tells me to disconnect and they’ll call me back. The transport goes on and montway asks for the photos of the height of the car supplied by my seller as well as the video driving up the ramp with no issues. Montway reviews the video and tells me i have been “extorted” but due to them not wanting the car damaged or the delivery to be compromised that they are going to wait to press the issue. On the delivery, uno transport once again didn’t give and hour notice, they also made sure they had the car unloaded before i got there to make sure i couldn’t video it being unloaded to show it wasn’t necessary for the additional costs. The driver then video recorded me and my gf as i carefully and thoroughly looked over the car, he also wouldn’t supply me with the check list of imperfections from the initial pick up of vehicle. Instead he stood back about 15 feet, filming me and eye fucking me like some wanna be gang banger. Uno transporter is bunch of extortionists and liars. I believe the delivery only went the way it did because local pd happened to be in the parking lot. This matter has reach management of montway and they have even refunded me half the difference as they continue to investigate this extortion. I thank montway for their professionalism and treating me as a valued 4x returning customer. As for uno transport, the worst! i’ll be contacting the better business bureau and i will be providing this feedback to everywhere i can
Dwayne Mclean (786-203-6856) the truck driver very RUDE, AGGRESSIVE, ABUSIVE AND TOTALLY UNPROFESSIONAL. lies about car delivery date, it kept changing. i suggest you keep it moving if you are a customer and go elsewhere, oh yes he also has a busboy in a BUN who jumps at every instruction given by Dwayne they are in cohort together. If you have wrongfully committed to doing business with this company or him. I SUGGEST YOU HAVE A POLICE OFFICER PRESENT on the day of delivery. Take photos of him, license plates and his accomplice. Cos I did, as you may need it. He is the NOTHING who thinks he is SOMETHING. He drives your car around until he decides to deliver. Do not let his review response fool you. Think, these other customers do not know each other and they all have or had bad experience. Another thing the company also goes by FREEDOM AUTO TRANSPORT. RUN!!
Worse company I ever did business with. Got them thru a broker company Stars and Stripes in New Jersey, who turned over my request to have my car taken from Florida to New Jersey. First thing is that after numerous phone calls to Stars and Stripes as to when they were picking up my car for transport they finally showed up at midnight. Personally if I didn't already give a substantial deposit I would have cancelled them after first delay but there contract made it clear I would not get my deposit back. Then it got worse. I called Uno 2 days after my car was taken away and got a different story each time as to when the car was physically going to be delivered. On the day of the supposed delivery we called again and again and were given one excuse after another for why it wasn't delivered. We also called the broker Stars and Stripes who also hit a dead end. Rude is just a mild word for the person we spoke to at Uno. After waiting up till after midnight the day of the supposed delivery and after speaking to three people working for Uno and getting 3 different stories we finally got threw to the owner who cursed my daughter out and said he couldn't say when we would get the car. One lie after another. Finally the next day I the afternoon we got a call saying they were at a strip mall, come and get the car. We paid for door to door service. Worse company. Do not EVER use Uno Transportation! I have dealt in the business world for 70 years and this is the first time I felt it necessary to file a complaint against anyone or any company.
THESE MOFOS WERE RUDE AS HECK TO MY FAMILY MEMBERS!! WHAT A TEMPER!!! DO NOT HIRE THESE PEOPLE!!!! SCAM ARTISTS!!! WE HIRED A BROKER TO HIRE MOVERS FOR OUR ELDERLY FAMILY MEMBER. THIS COMPANY UNO AUTO TRANSPORT LLC HAD HORRIBLE CUSTOMER SERVICE!!! YES THEY GOT TO THE DESTINATION ON TIME, BUT WHEN THEY ARRIVED MY FAMILY MEMBER WAS SO EXCITED TO SEE THEIR CAR THEY WERE TAKING PHOTOS AND THE DRIVER WENT INSANE!!! It's very suspicious that he acted this way!!! Are these people convicts??? My family member is 94!!! HOW DARE YOU PUNCH ANYONE!! IF YOU ARE A BROKER, A PRIVATE LOOKING TO HIRE UNO AUTO TRANSPORT LLC YOU ARE AN IDIOT!!! TEMPER!!!! UNPROFESSIONAL!!!
UNO AUTO TRANSPORT LLC Reviews
I booked a transport for my nissan skyline through montway transport. I explicitly detailed that the car was modified on coil overs with a carbon front lip which would only allow for 3” of clearance over all and that a gate lift must be used. I’ve used montway 3 other times without issue, including one of the times for another lowered skyline. This was now the 4th time. Montway called and said they had a driver and the car would be picked up later that day or the next. I reminded them that my seller needed an hour notice and that he works and isn’t available till after 5. They assured me that was all listed in the dashboard. Well, uno auto transport was the carrier and for starters they did not give my seller and hour heads up as requested, in fact they called when they were only 3 miles away. If only i knew how bad things would get. Uno showed up, and called me directly, apparently a no no accordingly to montway. They told me the car is only 1” off the ground a lie and i have photo proof). They they tell me it can be done but it’s going to be another 250$. Now at this point, i needed the car picked up as this was when the seller as available. I tell them fine but i’ll be taking it with with montway as i was clearly misquoted then. This is where it’s get crazy, my seller is standing there, and shoots a video of them driving the car onto the lift gate with no problem at all as they are on the phone with me waiting my approval to say yes do it for the extra 250$... So now i’m left wondering why they needed this extra 250$. With all this going on montway calls and asks what is going on and why i’m paying 250$ i explain to them that they are lying about the car being 1” off the ground and how the person told me it’s for the “possibility of damage” and that they now couldn’t move the car around when picking up other vehicles. Montway tells me that’s unacceptable and that they are never suppose to call me direct in the regards to money or payment and it’s against the policy. They tell me they’re gonna call and work it out. Within minutes the driver of the truck for uno transport calls me, yelling and screaming at me how i’m getting him in trouble and how i agreed to the 250$ and he’s just bringing the car back cause he doesn’t have “time for this shit” and it’s a more of a “pain in the ass” for him. I tell him that my seller isn’t available to take the car back now at this time and he told me that i better call montway and drop my complaint then... So he makes me do a 3 way call with montway. I tell montway it is what it is that there is no one to take the car bask now and i can’t have my 40000$ car just sitting in some roadway in the middle of no where. Montway tells me to disconnect and they’ll call me back. The transport goes on and montway asks for the photos of the height of the car supplied by my seller as well as the video driving up the ramp with no issues. Montway reviews the video and tells me i have been “extorted” but due to them not wanting the car damaged or the delivery to be compromised that they are going to wait to press the issue. On the delivery, uno transport once again didn’t give and hour notice, they also made sure they had the car unloaded before i got there to make sure i couldn’t video it being unloaded to show it wasn’t necessary for the additional costs. The driver then video recorded me and my gf as i carefully and thoroughly looked over the car, he also wouldn’t supply me with the check list of imperfections from the initial pick up of vehicle. Instead he stood back about 15 feet, filming me and eye fucking me like some wanna be gang banger. Uno transporter is bunch of extortionists and liars. I believe the delivery only went the way it did because local pd happened to be in the parking lot. This matter has reach management of montway and they have even refunded me half the difference as they continue to investigate this extortion. I thank montway for their professionalism and treating me as a valued 4x returning customer. As for uno transport, the worst! i’ll be contacting the better business bureau and i will be providing this feedback to everywhere i can
Never Again!!!
Dwayne Mclean (786-203-6856) the truck driver very RUDE, AGGRESSIVE, ABUSIVE AND TOTALLY UNPROFESSIONAL. lies about car delivery date, it kept changing. i suggest you keep it moving if you are a customer and go elsewhere, oh yes he also has a busboy in a BUN who jumps at every instruction given by Dwayne they are in cohort together. If you have wrongfully committed to doing business with this company or him. I SUGGEST YOU HAVE A POLICE OFFICER PRESENT on the day of delivery. Take photos of him, license plates and his accomplice. Cos I did, as you may need it. He is the NOTHING who thinks he is SOMETHING. He drives your car around until he decides to deliver. Do not let his review response fool you. Think, these other customers do not know each other and they all have or had bad experience. Another thing the company also goes by FREEDOM AUTO TRANSPORT. RUN!!
Worse company I ever did business with. Got them thru a broker company Stars and Stripes in New Jersey, who turned over my request to have my car taken from Florida to New Jersey. First thing is that after numerous phone calls to Stars and Stripes as to when they were picking up my car for transport they finally showed up at midnight. Personally if I didn't already give a substantial deposit I would have cancelled them after first delay but there contract made it clear I would not get my deposit back. Then it got worse. I called Uno 2 days after my car was taken away and got a different story each time as to when the car was physically going to be delivered. On the day of the supposed delivery we called again and again and were given one excuse after another for why it wasn't delivered. We also called the broker Stars and Stripes who also hit a dead end. Rude is just a mild word for the person we spoke to at Uno. After waiting up till after midnight the day of the supposed delivery and after speaking to three people working for Uno and getting 3 different stories we finally got threw to the owner who cursed my daughter out and said he couldn't say when we would get the car. One lie after another. Finally the next day I the afternoon we got a call saying they were at a strip mall, come and get the car. We paid for door to door service. Worse company. Do not EVER use Uno Transportation! I have dealt in the business world for 70 years and this is the first time I felt it necessary to file a complaint against anyone or any company.
THESE MOFOS WERE RUDE AS HECK TO MY FAMILY MEMBERS!! WHAT A TEMPER!!! DO NOT HIRE THESE PEOPLE!!!! SCAM ARTISTS!!! WE HIRED A BROKER TO HIRE MOVERS FOR OUR ELDERLY FAMILY MEMBER. THIS COMPANY UNO AUTO TRANSPORT LLC HAD HORRIBLE CUSTOMER SERVICE!!! YES THEY GOT TO THE DESTINATION ON TIME, BUT WHEN THEY ARRIVED MY FAMILY MEMBER WAS SO EXCITED TO SEE THEIR CAR THEY WERE TAKING PHOTOS AND THE DRIVER WENT INSANE!!! It's very suspicious that he acted this way!!! Are these people convicts??? My family member is 94!!! HOW DARE YOU PUNCH ANYONE!! IF YOU ARE A BROKER, A PRIVATE LOOKING TO HIRE UNO AUTO TRANSPORT LLC YOU ARE AN IDIOT!!! TEMPER!!!! UNPROFESSIONAL!!!