This company is the worst. First of all they have the worst customer service. i took two brand new suits I purchase for a total of $450 to have alterations done for a wedding. They charged me up front fees of $182 which i paid cash because she said they didn't have ATM/Credit card machines. I went to pick up my clothes and took them home. I recently tried them on and instead of the pants being altered for my height they turned my pant suits into capri suits and the sleeves are really bad. i think i could have done a better job and i don't even sew. I called them and no response. I went to complain and the sign said open and lights were on in the building. However, the door was locked. I waited for 1 hour and they never showed up. I called and let messages to please call me and nothing. I have been trying for over a month and no response from. Then. They are the worst. Never go there. I am going to try to go and get my money back and have them pay for my suits. Ugh
Universal Tailors, Inc. Reviews
This company is the worst. First of all they have the worst customer service. i took two brand new suits I purchase for a total of $450 to have alterations done for a wedding. They charged me up front fees of $182 which i paid cash because she said they didn't have ATM/Credit card machines. I went to pick up my clothes and took them home. I recently tried them on and instead of the pants being altered for my height they turned my pant suits into capri suits and the sleeves are really bad. i think i could have done a better job and i don't even sew. I called them and no response. I went to complain and the sign said open and lights were on in the building. However, the door was locked. I waited for 1 hour and they never showed up. I called and let messages to please call me and nothing. I have been trying for over a month and no response from. Then. They are the worst. Never go there. I am going to try to go and get my money back and have them pay for my suits. Ugh