I have been in contact with United Auto Credit in regards to the status of the account. The car was totaled and the Insurance company called and told me there was still money left after the balance of the laon was paid.(have not been able to reach them either).
United Auto Credit customer service reps are very rude and have no true customer servie skills. their greeting is dry and point blank. there is no empathy; they are all robots(I can get this from overseas reps).
They have not sent any paperwork with the payoff of the vehicle and what the insurance have paid. The balance on line never match the amount sent on the bill statement.
This is far one of the worse companies to deal with and you wander why people perfer to del with a machine.
I will search for another way to deal with this company; I am sure the CEO or the CFO need tomade aware of the NPScore of their company.
They have called and harrassed me and their phone etiquette sucks. They have been calling and telling us we have ran out of time and when I try to make arrangements they change the date . I say 2 weeks they call and say time has passed. They threatened my husband with garnishment today after I had already spoke with a lady and after her rude remarks and telling me if you can't afford a vehicle why and I cut her off . I am not going to be talked to like that when I have said to come get it multiple times. This company should not be running. I WILL never deal with them and I will let family and friends know how rude , dishonest, threatening, charging dates, payment amounts. Ect.
United Auto Credit Reviews
I have been in contact with United Auto Credit in regards to the status of the account. The car was totaled and the Insurance company called and told me there was still money left after the balance of the laon was paid.(have not been able to reach them either).
United Auto Credit customer service reps are very rude and have no true customer servie skills. their greeting is dry and point blank. there is no empathy; they are all robots(I can get this from overseas reps).
They have not sent any paperwork with the payoff of the vehicle and what the insurance have paid. The balance on line never match the amount sent on the bill statement.
This is far one of the worse companies to deal with and you wander why people perfer to del with a machine.
I will search for another way to deal with this company; I am sure the CEO or the CFO need tomade aware of the NPScore of their company.
They have called and harrassed me and their phone etiquette sucks. They have been calling and telling us we have ran out of time and when I try to make arrangements they change the date . I say 2 weeks they call and say time has passed. They threatened my husband with garnishment today after I had already spoke with a lady and after her rude remarks and telling me if you can't afford a vehicle why and I cut her off . I am not going to be talked to like that when I have said to come get it multiple times. This company should not be running. I WILL never deal with them and I will let family and friends know how rude , dishonest, threatening, charging dates, payment amounts. Ect.