Purchased a vehicle at a rip off buy here pay here place, made payments, received phone call stating the dealer sold the loan to them and wanted to "verify" personal information. Contacted the dealer who hemmed and hawed and admitted he sold the loan to get "more working funds" and could continue to pay at dealer or pay to United Acceptance. Paid the loan off IN FULL at dealer, after 4 weeks got title released. Started receiving phone calls from United Asseptance reminding me that my payment was due in OCTOBER. I advised I paid the loan in full at the dealer. Continued to recieve statements showing payment due in October, contacted again and advised I PAID LOAN IN FULL AT DEALER. I faxed 3 copies of the receipt to them, they claimed to have sent it to 'dealer services" to contact the dealer, but I was STILL responsible to make payments as the dealer neglected to forward funds to them. They REFUSE to mark my credt report paid in full DESPITE having sent verification showing the loan was indeed paid. I contacted the BBB and filed a complain as well as disputed the record on my credit report and contacted the Attorney Generals Office to file a complaint.
United Acceptance, Inc. Reviews
Purchased a vehicle at a rip off buy here pay here place, made payments, received phone call stating the dealer sold the loan to them and wanted to "verify" personal information. Contacted the dealer who hemmed and hawed and admitted he sold the loan to get "more working funds" and could continue to pay at dealer or pay to United Acceptance. Paid the loan off IN FULL at dealer, after 4 weeks got title released. Started receiving phone calls from United Asseptance reminding me that my payment was due in OCTOBER. I advised I paid the loan in full at the dealer. Continued to recieve statements showing payment due in October, contacted again and advised I PAID LOAN IN FULL AT DEALER. I faxed 3 copies of the receipt to them, they claimed to have sent it to 'dealer services" to contact the dealer, but I was STILL responsible to make payments as the dealer neglected to forward funds to them. They REFUSE to mark my credt report paid in full DESPITE having sent verification showing the loan was indeed paid. I contacted the BBB and filed a complain as well as disputed the record on my credit report and contacted the Attorney Generals Office to file a complaint.